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5 star

Tivoli Alvor
4.1/573 κριτικές

Tivoli Alvor

Alvor Alvor|1.51km από Sports Cafe
I'll start with the positive. The hotel grounds are beautiful. It has a lot of potential. The drinks have a good selection and the pool staff are always around providing drinks.. We booked the hotel for a babymoon a last min trip for 6 nights. We arrived on Monday was allowed to use the facilities from the moment we arrived including food and drinks. We got to our room after three and whilst it appeared lovely on initial view it wasn't. We had blood on the floor from where someone had cut their foot on a door stopper blood on the under bedsheets. Ants in our room and the sink hadn't been cleaned. We called down and it took someone 2 hours to come and sort this out.. The buffet food is the worst I have ever experienced. Is say this is an upgraded child's menu nothing fancier then that. Mostly cold and the cereal was stale. Thankfully you can book into the Italian resturant and steak House which is what we did for every evening that was slightly better just more options would have been preferable.. however this is more edible then the buffet. They have a snack back for lunch time in addition to the buffet. 3 times the ice cream self service was broken and the ice cream was slushy. The bbq area was however nice. Food again needed improvement but I have learnt this is not really their thing. The pool... don't I booked this hotel mainly as it said heated pool.....no no it's not. Its not heated at all. The manager said that there was a broken component.... Well that's been broken for the entire time we were here. It was such a shame.alas you could get in the pool which was cold but once your in your in..don't expect that to be clean either. We haven't seen one person clean the pool or attempt to clean it.. I could deal with little stones and leaves and the flying bugs. But the woodlice looking things were my limit. I wouldn't even contemplate staying here again its a straight up no. It has SOOOOOOO MUCH POTENTIAL but the staff are overwhelmed and there is an obvious reluctance to put money into this to get it to a 5 star standard they are looking for. I'd suggest this is a 3 star resort maximum

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Ψάχνετε για ξενοδοχεία κοντά σε Sports Cafe; Συγκρίνετε τιμές δωματίων και κριτικές για να βρείτε την ιδανική διαμονή.
Agua Hotels Alvor Jardim
4.1/517 κριτικές
Alvor
Fantastic hotel. Rooms cleaned every day location great. Reception staff very helpful and always had a smile Big thank you to Thomas ( I think that’s his name) at reception. Almost every night we asked him for directions to restaurants/ bus stops etc and he was so good at explaining it to us. Lovely pool area small but quiet and relaxing Breakfast staff were fine but a simple smile in the morning would have been nice A bit “ grumpy “ to say the least. Umberto was just great. He’s the tall one. Always had the biggest smile for you when we walked in. Very very nice man. Would recommend this hotel. If I ever return to ALVOR , I will certainly return to this hotel. !!! Just to say the jet 2 rep was wonderful. I took ILL one morning and she went above and beyond to help me. Phoned later that day to check on me and also the following day too. Wish I could remember her name. So a big thank you to her !!!
Pestana Alvor Beach Villas
4/542 κριτικές
Alvor
Spent a week in a 3 bedroom villa (Villa33). The villa was excellent, clean and tidy and looked like it was newly decorated. All the staff were helpful and polite. Lots of room with a kitchenette, comfy beds, aircon, big living space, good showers and an outside terrace. The hotel breakfast was very good as were the gardens and the pool area with the beach just outside. Very nice and quiet place with plenty to do and see within a short walk or 20minute drive. Lagos was beautiful. We had a great weeks stay. It was my birthday during our stay and the maid must have noticed the cards as when we got back to the villa the hotel had left a birthday card and cake, a nice touch.
Pestana Dom Joao II & Beach Resort Hotel
4.1/566 κριτικές
Alvor
1st the pros, spectacular hotel in beautiful surroundings, the grounds are immaculate and right on the beautiful beach. We stayed for Christmas on a half board basis. Christmas eve was amazing! Delicious food and free drinks, however the Christmas day gala was extremely disappointing, very poor food ( if any ) in the restaurant, I realise this maybe because the Portuguese celebration is Xmas eve, that being said the rest of the food throughout the holiday was very good, plenty of choice. The drinks in the bar were very expensive and one bar staff member made it plainly obvious he didn't want to be there, we waited such a long time for drinks even when not busy as he would try to look like he was occupied with something else! In the end we took our own drinks which worked out perfectly. All in all a wonderful escape from the British Xmas and a beautiful hotel
Pestana Alvor Praia Premium Beach & Golf Resort
4.1/545 κριτικές
Alvor
The owners have spent money on the hotel to improve the look and appeal, although despite this there are several things that let it down. We booked a Superior sea-view room and on arrival (our room was not ready as we were early) we were informed that, our room would be on the second floor. We were then placed on the fourth floor and were assured that it was a Superior Sea-view room. The room was tastefully decorated, but a little tired with a partial sea-view - large tree obscuring the sea and with a small bathroom. First night; beds and pillows very uncomfortable, needless to say we didn’t have any good nights sleep for the week we were there (requested pillow exchanges which didn’t help). The room was very hot, twice we reported that the AC wasn’t cooling and asked for a fan which didn’t appear. Housekeeping didn’t refill the fridge with water, nor replenish teas/coffee’s. We asked several times for more water and wondered if they were chargeable? On checking with reception, we were assured they were complimentary - after this our fridge was restocked everyday. Bathroom exchange bidet and face clothes -took them away and didn’t leave replacements). With all our negatives, the location was perfect and staff where friendly.
Pestana Alvor Atlantico Residences Beach Suites
3.8/532 κριτικές
Alvor
We stayed in the Alvor Atlantico Hotel for nearly three weeks and would recommend. We had a Studio Superior, with a Sea View. We were on the 7th floor and the view was absolutely beautiful, we could see all of the beach from the beach at the Atlantida Restaurant to the very end. It was lovely to wake up to. The hotel itself was very quiet, there's no bar, there is an indoor pool, which we didn't use and it was also very clean. The Studio was well equipped with a 2 ring cooker, fridge and plates and cutlery, we had a problem with the cooker and the kettle which was sorted out for us, no problem. We had one rainy day when we didn't fancy going into Alvor, you can book dinner (or breakfast) in the Dom Joao Hotel, which we did for the one night, it was only a 5 minute walk away. It was buffet style but was very good. It's a 20 minute walk into the harbour or centre of Alvor on the boardwalk which was a nice way to start the evening. We will definitely stay here again. The beds were comfortable, a bit hard for my personal liking, the shower was good with plenty of pressure, so all in all would recommend.
Wyndham Residences Alvor Beach
4.5/510 κριτικές
Alvor
I would love to give this place a poor review to put people off going so I could keep it for myself but that would be doing the staff a real disservice. I can't fault this place at all- the place was spotless inside and out and the rooms were well equipped with fridge ,safe and air conditioning and lovely hot showers. The breakfast had something for everyone and changed each day. The staff are the real star of the show though and nothing is too much trouble. We mentioned we were looking for worry beads and the next thing we knew one of the waitresses at breakfast went across the street and brought back a selection for us to choose from and purchase from the shop opposite. Special mention to Ioanna who was so friendly and up for a laugh she really made our holiday. Great Central location but quiet with a lovely small pool and pool area. Can't wait to come back!

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