The Duniway Portland, A Hilton Hotel

I didn’t feel this hotel was worth the price tag. It was clean, nicely designed, and located downtown but they charge an extra $50 each night for services, don’t provide free Wi-Fi (unless you sign up for some kind of Hilton membership), and do not include parking. Also, that area is a business district. The East side of Portland is a more fun area to be based. The gym and pool were alright. Well-equipped but rather small. I’d recommend shopping around better deals on the east side of the river.

I am really disappointed about their unprofessionally service for many reasons 1.I have booked the room via trip.com as mobility hearing king room with "tub" , but what I have got is a room with shower ,so I ask the operator and he said we only have the room with shower,Then why they say that in Trip.com?Is it a lie? 2.The room has no electric kettle so I ask the operator again and then he say he will ask the house keeper bring it to me and nothing happen,so I call again the day after, and the other operater said "our hotel has no electric kettle" and I ask that how it can be? even the small and cheap hotel can prepare this,Then the house keeper bring it finally. 3.For the second night I stay (I stayed with you for 7 nights),I haven't got two bottle of water so I have to ask for this again, and the operator told that we only give you for the first night after that if you need it, you have to ask at the reception for free but if you want the house keeper bring it to yr room,It will charge 4 usd per bottle,So as I told before any other hotel in the world even the cheapest one,they will give you a couple of water per night.but I wonder Hilton has no standard about this.But Ok I ask he reception for two bottle and I found that after I check out, it charged me 12 usd for 3 bottles,How could it be? Is it about cheating & lying? 4.After I check out,this hotel charged me about 200 usd for destination charge that never mention in trip.com when I booking,So I ask for the money back,I feel much frustrated !! 5.And after that when I check my debit card,I found that this hotel charged me 385 usd again (The reception ask me when I check in ) so I have checked my Amex card and found that,It already charged full price when I book in advance ,So how can thier double charge me.Is it a mistake operation or cheating.I wonder again 6.The last but not least,I found my credit card Charged 4 usd after I check out and I doubt that what the cost again, and I realized that my friend who pick me up at the lobby ask for a bottle of water and the reception give it to her with a smile but never mention that it for sell or charged 4 usd,Is this your service? It's very insincere and disappoint me a lot. So I will never ever stay with this hotel and the other Hilton anymore and tell anyone that they shoudn't because of your unprofessional service and somehow make me think that you are cheating on yr customer and it ruin my holiday a lot

Great hotel in a great location. Breakfast was delicious!

Хороший отель , поселяюсь уже второй раз , но парковка очень дорого

cp值很高的住宿，交通便利，推薦給有需要的旅客😃停車也很方便，飯店服務人員態度很棒，房間乾淨新穎。

酒店很不錯，前台給了我們很多的幫助，周邊步行可到很好的餐廳，停車是與旁邊停車場共享，購物也很方便，很快會開一間鼎泰豐

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太貴了，不划算

Duniway Hôtel is not like it used to be pre-pandemic. It used to be our favorite hotel. The quality has definitely declined drastically because of homelessness and increase in crime in downtown Portland. The amenities has very poor standards and the value for the money is nowhere near a 5-star hotel. It’s overpriced and overrated. We’ll never go back to Duniway Portland.