Ανακαλύψτε τη διαμονή σας σε Raub

"Need to refurbish please...rundown and please get new towels, these have some black dots Poor insulation..can almost hear everything so not able to have a good rest Lights from corridor seeped from bottom of door to room Would not stay here again"

"I booked the Royal suite but what I get like economy suite. No toiletries except hair shampoo and shower liquid. Slipper, oral care, face towel only sent upon request. Tissue box was empty. Asked soap bar for hand wash, the staff told me not provided. After I complaint the staff sent me a bottle of hand wash which like Belong to someone. My room has pool but only provide 2 bath towels. When request, can give another 2 only. Means I can enter my pool 1x only. If enter more no towel to use. Charge high price but provide below basic services . The reception counter is on top and get wet when raining. Only 1 person on duty, if this person go to toilet. Have to wait for her to come back. Breakfast very basic, less protein, no chicken nor fried or scrambled egg … just hard boiled egg cut into half for Nasi Lemak. Only 1 word: kedekut operator and lack of hospitality skills."

"The hotel has been renovated, so it feels quite new. The air conditioning in the first room I was given wasn't working, so I went to the front desk for help. The front desk service was quick; they immediately switched me to another room without any hassle."

"The location of this home stay is excellent, less than 5km driving distance to Raub Town, which makes it very convenient. However, there are a few areas that could be improved. 1. The homestay does not provide basic toiletries such as toothbrush and toothpaste, so we need to go to buy a new one as we forgot to bring it. 2. The bedsheet had small holes and should be replaced to maintain comfort and cleanliness. 3. Noticed a lingering smell of cigarette smoke - it would be much better if the place could be made a non-smoking accommodation to ensure a fresher environment for all guests. 4. Noticed the sugar or creamer provided were already expired, which raised concerns about attention to detail and quality control. Overall, the stay was convenient because of the location, but with better upkeep, fresher supplies, and stricter rules on smoking, the experience could be much more pleasant."

"Nice apartment with sufficient space and good environment. It’s worth to money. Also, friendly staff as well were late to arrive due to heavy traffic jam."

"The hotel was previously known as Shazan Inn but has since been taken over by the Wyndham brand. The hotel and rooms have undergone refurbishment — exterior roof tiles and walls have been replaced and repainted, while the furniture and fittings are also relatively new. One downside is the limited parking space. If you drive out, you may have to compete for a spot when you return. On the plus side, the location is excellent — just around the corner from the iconic clock tower, main eateries, and shops, all within walking distance. Our stay included breakfast and I have nothing much to complain about. The spread was decent, with an egg station as a plus point. During the two mornings we had breakfast, different dishes were served. The staff and housekeeping team were kind, courteous, diligent, and helpful. Whenever we requested additional items, they attended to us quickly. Good job and keep it up! We stayed for 3 nights in the Temenggong Suite, which comes with 2 bedrooms, a living room, dining area, and kitchen. The downside is that there is only 1 bathroom. Looking back, booking connecting rooms might have been cheaper and more practical. However, the hotel is divided into two wings, and surprisingly, the wing with connecting rooms does not have air-conditioning. While Fraser’s Hill is cooler than most places, it is still not as cold as Genting Highlands or Cameron Highlands, so this was unexpected. The suite was spacious and came with a smart TV in the living room, giving access to Netflix, YouTube, etc., which was useful to keep the kids entertained. There is also a kitchen suitable for simple cooking. However, there was no telephone in the room, meaning requests had to be made by going down to reception. Likewise, the hotel could only contact me through my mobile phone, which was not practical due to poor mobile reception inside the room. Basic amenities were provided, but the water pressure was really low. With only one bathroom and weak water pressure, expect a longer wait if staying with family or a larger group. Another thing to note is that our suite still used a traditional door knob instead of a smart card system, and we were only given one key. I felt slightly uncomfortable as there is always a chance of forgetting to lock the door. Housekeeping also does not have a spare key, so you either leave the door unlocked for cleaning or leave your key with housekeeping/reception. This was not explained during check-in — fortunately, the housekeeping staff informed us. The suite does come with air-conditioning, but it appears to have been modified so the remote control cannot fully operate it. Even when switched off using the remote, the AC continues running with only the vent closed. The only way to turn it off completely is via the wall switch, and adjusting the fan speed or temperature was not possible. Despite the points mentioned above, this hotel does not deserve a poor rating. My family and I genuinely enjoyed our stay. The only things that disappointed me were 1.) the air-conditioning filter, which looked like it had not been cleaned for some time, and 2.) some towels that were old with yellow stains. The suite also felt like it could have been better maintained, as there was noticeable dust and dirt in certain corners. However, these issues were not severe enough to ruin the overall experience. At the end of the day, Wyndham is currently the only international hotel brand in Fraser’s Hill. Most other options are either decades-old apartments, Airbnb units, inns, or motels. I genuinely hope Wyndham continues to maintain and improve its rooms and services despite having very little competition in the area. Overall, it was still a pleasant family stay with a great location, friendly staff, and good potential. With better upkeep and attention to small details, this hotel can easily become the clear standout choice in Fraser’s Hill."

"Great place to recharge energy, very nicely renovated with superb scenery outside of the balcony. Worth the stay"