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5 star

The Reykjavik Edition
4.3/5115 κριτικές

The Reykjavik Edition

Miðborg Reykjavik|1.45km από Höfði House
Most probably the best hotel in Reykjavik, modern, new, everything in great condition and with a great location. That being said it is a very expensive hotel even for Icelandic standards. So let me start with the highlights of this hotel: - Very comfortable and great materials condition. - AC with individual room adjustable temperature is a great plus for Iceland. - I got the basic room and it felt big enough, modern and super clean. The bathroom was also big but there was no bathtub unfortunately. Great comfortable bed and sheets. - Le Labo bath products are truly amazing. One of the best I ever tried! I also appreciated that for ecologic reasons they weren't in non reusable small plastic bottles. - The rooms are silent and relaxing. I would change the black TV furniture as black always highlight the dust on it.. even when the room is nicely cleaned. - The breakfast is big and overall with good quality. But daily variation should be bigger. - The location is perfect to stroll along the shops and walking distance to the most important city spots. - The spa is beautiful and very interesting. Probably the most well designed small spa in a city hotel I have ever seen. Complimentary use of the spa is a very nice touch indeed. Although it was a really good expericence in no way this was a perfect stay specially when the price tag is considered: - The hall and corridors cleaning left too much to be desirable. At least at 3rd floor corridor there was dust, earth and stains that remained for the whole 3 night stay. It is strange as the rooms are really well cleaned (maybe it's a different team? maybe someone forgot that the corridors are also to be cleaned?). - The reception. It is always busy and sometimes feels chaotic at the proper hotel entrance. I also felt that some guest were treated differently and with more care. I got no welcome drink or even the suggestion to leave the bags. That's ok for me but then I realized the guest next to me was immediately offered all of this. I mean.. consistency is important at this level. - Hidden fees. Ok maybe it was a misunderstanding but when we arrived we were told that the hotel had valet parking only. But nobody told us the extortion each night of it. At the chekout there it was though. Also in the breakfast there was no specific tag with the champagne price but after I filled a glass with it a waiter quickly send me the bill to sign. I mean it is very bad to mix not included stuff in the buffet. Also every egg besides the scramble had a price tag. I mean for almost 700 euros a night is it reasonable to charge for a egg toast?. - The room curtains. Beautifull but totally off for iceland summer status (2-3hours of darkness). Light comes in in every curtain fold so it is impossible to cover it. Every night I woke up several times due to too much outdoor light in the rooms. This should be quickly addressed. It honestly really bothered me. - The spa only opens at 12h00 meaning you cannot use it

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Breakfast

Sif Apartments by Heimaleiga
4.5/560 κριτικές

Sif Apartments by Heimaleiga

Laugardalur Reykjavik|0.3km από Höfði House
Pros: The apartment is in a great location and plenty of room and a full kitchen. Cons: we had an issue with both of our bathrooms that caused loud and extremely smelly air to be vented up from the shower drains and took continuous emails and 4 days to fix. The fix was very simple and did not require an outside service or plumber to fix it (image shows missing piece in shower drain). The staff kept referring to the sulfur smell of their water which tourists are not used to but did not come out to fully investigate the issue until I sent them a video showing a wet towel physically bubbling off the ground by the vented air. They then came out, but only fixed one of the showers, which required multiple emails again and multiple days to have fixed. The smell was strong enough that it caused us to eat out for every meal instead of using the apartment kitchen as intended. We also needed to keep wet towels over the shower drains and towels at the bottom of the bathroom door and all windows open to sleep comfortably at night due to how overpowering the smell was. The apartment is considered self-service, but the supply room was continuously empty which meant that you were unable to grab supplies when needed. The state of the apartment was also concerning as the number 9 in the front of the building was missing from the wall, which made finding the apartment take a little longer when we arrived. There was also a light fixture hanging by wires that had fallen from the ceiling that prevented the use of the dining room table (this issue was fixed the first day, see image) I have given Sif Apartments (Hemaleiga) more than a month to work with me on a fair discount for the days affected, but they are slow to respond to emails, if responding at all, and only offered a discounted rate on the first night, which comes out to around 3% off the total stay. I have counter-offered that It would be fair to at least be discounted on the 4 nights it took them to fix the drain issue as we were unable to make full use of the apartment or cook in the kitchen during this time. Not to mention the countless emails and wasted time trying to fix the issue which should have been spent enjoying the beautiful city and vacation. The fix for the drain issue was simple, fast and easy and should have been done the first day they were made aware. While Sif Apartments (Hemaleiga) has the potential to be a great choice of housing while staying in Reykjavik, I would not recommend them until they can figure out a better system for supplies, urgent maintenance requests, and more training for their customer service team as this issue could have been easily resolved the first day and a fair compromise should have been an immediate offering. If we had not been traveling during the busy tourist season (June), I would have switched rooms on the first night as the smell was overwhelming, but no rooms were available in our area for a family of 4.

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Διαβάστε κριτικές επισκεπτών για ξενοδοχεία σε Reykjavik

Ψάχνετε για ξενοδοχεία κοντά σε Höfði House; Συγκρίνετε τιμές δωματίων και κριτικές για να βρείτε την ιδανική διαμονή.
Storm Hotel by Keahotels
4.2/5112 κριτικές
Laugardalur
Very comfortable hotel, I have stayed twice, not far from the attractions, there are a lot of parking spaces, free from 6 pm to 9 tomorrow, breakfast is good, suitable for Chinese stomach, very new and hygienic, young lady at the front desk warm !! Not bad!
Hotel Cabin
4/550 κριτικές
Laugardalur
I enjoyed my stay at Hotel Cabin very much, largely due to the eager-to-please staff, especially Lenny at the front desk. Rooms are small but quite adequate; I didn't expect to be spending a lot of time in the room except to sleep. (The bed was excellent.) The lobby area is a great [place to congregate and/or meet new people. After a long day of touring the many wonders of Iceland, I was very pleased to come back to the Cabin to relax. My only problem was with the continental breakfast, which was OK but lacked variety. I would definitely stay again, largely due to the terrific staff (Lenny, Bianka, Katya).
Skuggi Hotel by Keahotels
4.5/5112 κριτικές
Miðborg
First of all, the parking lot is convenient, close to the pier, 13 minutes walk to any capital attractions, and there are many dining options around. Second, the front desk staff are very good, the breakfast food is also good, the hotel rooms in the downtown area of Iceland are very small, this hotel is not small, and the bathroom has a heating towel rack, convenient for drying. Very nice hotel 👍
Hotel Klettur
4.1/573 κριτικές
Reykjavik East
The hotel is at the end of the pedestrian street, convenient to the attractions in the center of Reykjavik, and very close to the bus terminal, there are supermarkets and restaurants nearby. The room is big enough and comfortable, there is a lot of travel information in the hotel, the hotel's breakfast is good, and the luggage storage service is provided, and I will choose to stay here next time.
100 Iceland Hotel
3.6/549 κριτικές
Miðborg
The hotel is very good, cost-effective, the location is superb, near bus stop 10, the airport shuttle bus and the tourist attractions shuttle bus are at bus stop 10, crossing the road is convenient, there are supermarkets, various restaurants, snack stalls, and there is a net red milk tea shop downstairs. The hygiene is very good, the room is very warm, in a place like Iceland where the price is high, this hotel is simply great value, the boss is Chinese, the people are very good, patiently answering various questions, gave us a lot of good suggestions, conscience recommendation, will set this hotel next time I go to Iceland.
Kex Hostel
4/556 κριτικές
Miðborg
Kex… Ugh such a frustrating review to write. I really wanted to like the Kex hostel it has its good points, but overall was the worst hostel stay I have had in Iceland. I’ll give you my very detailed opinion. The Bad… -Lacking in the toilet paper department!!! We were on floor 4 there were several private bathrooms with showers and also separate locker room style bathrooms. At 7:30 AM I ran to the bathroom after finishing my business realized there was no TP! Ugh. Anyway afterwards I looked through the different open stalls with toilets. Only 3 toilets on the whole 4th floor had TP! To me having adequate TP is an essential thing. The bathrooms weren’t restocked until 10AM ish. And we aren’t even in peak tourist season. We mentioned the issue to the staff and they said “just call next time you need something” kinda hard to “just call” when you have already done your business in the bathroom and you need something to wipe with! They need to have staff check the bathrooms more frequently. -The kitchen is sad in the “equipment” department. One of the reasons we stay at hostels is to cook our own food. Maybe they are trying to push buying food from their restaurant. I get that they get a lot of traffic. But the cooking pan selection is -Terrible- nasty old pans that the thrift shop would discard. Janky handles, and interior coating mega gouged out. Don’t come here expecting to cook at least on level 4. -No way to make coffee!!! Again they probably want you to pay for their breakfast. But there is no option to make coffee. No coffee pot, machine, or way to make a filter pour over etc. Don’t bring coffee grounds expecting to make your morning brew. There was an electric kettle, but again no way to make coffee unless you brought instant. -The showers need a good bleach and scrub. The walls had black mold growing on them. Considering the fact that Kex was our most expensive hostel in Iceland (we paid 20,906 for a private double, with linens, and shared bathrooms…or $153 US) compare Kex to the Svjarborg in Stykkisholmer $90 US or Halfdan HI Hostel $63 US ( in both we had a private double & shared bath) but both were awesome and had a fully equipped kitchen with decent quality pots, options to make coffee, and plenty of toilet paper. I understand that being in the city we can expect to pay more. BUT I expect that price to include: -enough toilet paper -a means to make coffee -decent cookware. The good… -The location is great. Easy walking distance to the main shops/streets. And the ocean right across the highway. -Awesome “vibe” cool decor, lots of couches/lounge areas. -Entertaining/Social. In the evening there was group song trivia in the main area, and in another a live band. -Our room a private double with shared bathroom was large, and we slept well. (Note: I have never stayed in a “quiet” hostel so I always travel with a sleep soundtrack on my phone and a melatonin) -The staff was all polite In conclusion, I have traveled on 4 contine

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