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"This is an established onsen hotel in Shuzenji, mostly frequented by Japanese locals for their getaways. I booked a Japanese-style room that included breakfast and dinner. Throughout the entire hotel, shoes are not permitted; they are stored in shoe lockers behind the front desk. Both breakfast and dinner are buffet-style, offering a good selection of both Japanese and Western dishes. The hotel also boasts seven complimentary private hot springs, which are fantastic, although you might have to queue during peak hours (each session is 30 minutes). What's more, they offer free ramen in the evenings, which is a wonderful touch. A special shout-out also goes to the free mahjong tables – a huge draw for Chinese guests! The hotel's location is excellent, right next to the hot spring street, and it's only about a 5-minute walk to Shuzenji Temple. The only minor downside is the lack of a free shuttle service to Shuzenji Station. However, the front desk can help you arrange a taxi, which costs around 1500 JPY."

"The staff was very professional and kind. We reserved the private onsen for an additional cost. We booked the biggest onsen. The washing area and the changing room was impeccably clean. The end of the tub however was a bit scary. The walls and ceiling was covered in spider webs and there were giant spiders hanging on there which was a bit unnerving. Otherwise the public washing areas and the room were very clean. The ryokan however is a bit outdated. There are some markings on the wall and curtains."

"Absolutely gem of a ryokan and our favourite place to stay. Admittedly we did have the western beds (very cozy). Having a room along the river and across the suspension bridge was magical and exciting. Everything was perfect. The staff were so welcoming and made us feel incredibly at home from the moment we arrived. The highlight for us was our private riverside onsen right in our room—soaking there with the sound of the river rushing by was pure magic. The beautiful ”Kikuya Pond” (KKJ pond) and the overall historic, serene layout of the property added so much charm to the experience. The Kaiseki dining was utterly delicious, beautifully presented, and a true culinary highlight of our trip. As Westerners, we felt incredibly valued, respected, and well-taken care of by the staff. That being said, hospitality goes both ways! We highly recommend that fellow Western travellers take the time to learn basic Japanese phrases and standard ryokan etiquette before visiting. It’s a two-way street, and showing that respect makes an already world-class experience even more meaningful. Our only regret is that we didn't stay longer. We cannot recommend Yukairo Kikuya highly enough and cannot wait to return. Our Japanese Summary (日本語の要約) 湯回廊 菊屋での滞在は、今回の旅で間違いなく最高の思い出になりました！吊り橋を渡った川沿いの客室は本当に幻想的で、客室の源泉かけ流し露天風呂から眺める川の景色とせせらぎは最高に贅沢な時間でした。美しい菊屋の池など、どこを切り取っても素晴らしい佇まいです。 お料理（懐石料理）はどれも大変美味しく、スタッフの皆様にも温かく迎えていただき、心からおもてなしを感じることができました。もっと長く延泊すればよかったと、それだけが心残りです。必ずまた伺います。素晴らしい時間を本当にありがとうございました！"

"This stay was great! The room was clean and tidy, and the space was more comfortable than I expected. The location is convenient, with plenty of food options nearby, and transportation is very accessible. The staff were friendly and helpful. I'd definitely stay here again if I have the chance."

"I used it for the wedding anniversary celebration. I've seen it in a magazine before, and I've been worried about it all the time, and this time I was able to ask my long-cherished wish come true. The room, the food and the staff were able to spend a very good time with two people more than expected. The facility name LOQUAT means ”Biwa”, and there is a ”Shirabiwa” that can only be seen in this area on the premises. When I heard it at dinner, I thought it was a nice story, but after checking out, I asked the staff to suggest that it was the season, and I had a harvest experience. It was a very enjoyable and valuable experience. He also experiences making biwa sake, which seems to be very interesting. In the future, I am very looking forward to increasing the number of 々 experience plans. It is an inn that I want to visit again on an important day."