The Loft - at Torre Argentina

DON’T BOOK THIS PROPERTY EVER! And here is why: First of all, the host did not provide the code from a locker with apartment keys. I arrived around 1 am (at night) and was very confused how to get in, especially after calling the contact number and getting constantly rejected. Finally, i reached out the host via watsapp where i was passively aggressive attacked like what the heck its 1 am why i am calling. Alright, i got in. Touched the fridge door and it just fall down. Very good! Tried to brush my teeth before going to sleep and realized how smelly the bathroom is, it is really smelly and dirty. Next morning tried to connect to wifi (no any sign of password btw), but failed as password did not match. Contacted the property again and got response like it is me who changed the password/ wifi settings and got 0 help from the host. Finally, when i complained to Trip.com, the host just kicked me out from the property. I had 2 nights booked, and he said i will be refunded with 1 night equivalent and i have to leave immediately. I am still waiting for the refund and i was forced to search for another place to sleep, which makes it a big deal to me as i had only 2 nights in Rome, so i spent a lot of time on moving again. So, summary: the host is awful, aggressive and has 0 intention to help, instead , you will be attacked . There was no toilet paper, coffee (almost), shower gel (and similar stuff), no slippers, the fridge door was broken and there was literally no internet, wifi is unreachable and the cellphones are not working inside of the building (no signal). The couch in the apartment is firm as it is a stone, it can’t be used even for sitting, not speaking of sleep at all. Everything in the apartment is old, used (like truly used) and broken. The price for this place is insane.

世上最差體驗，ever。首先這是一個 bnb，完全不算一個酒店（沒有前台，沒有服務人員，沒有清潔，沒有任何。。），這是第一個預期管理。沒有洗漱用品/飲用水/拖鞋等等就算了，酒店並不乾淨，入住是一個不會及時回覆你的密碼鎖。最可怕的是，wifi 是壞的，同時在屋子裡絕大多數時候是沒有信號的。過程中和房管（一個 whatsapp 溝通之後）毫無解決問題的意願（wifi 壞了就壞了唄，不道歉，不給解決方法，甚至訊息已讀不回）。咖啡機裏面水是臟的，廁所反味兒，床很難睡。