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"Hotel room is dated. Room size is big but shower area needs improvement. No toiletries provided. Hand soap and hand towels not provided. When shower, toilet floor gets wet as no shower door is installed hence wash basin and toilet areas become wet. Breakfast is average but sufficient to keep you full."

"*************. Bilik family room yg selesa. Perkhidmatan pelanggan yg mesra bila masa check in hotel. Hotel dekat dengan Jeti tanjung gemok. Senang nk cari makan mlm"

"for simple stay is ok…. Dust alot… need to inprove…. Others ok…."

"I've stay for business purpose. A little recommendation for the hotel: 1. Hotel signboard should be put on the opposite road of entrance. This should help your customers to see it more clearly 2. This hotel got it's own private beach and recreation ground. Please clean it properly. Your customer will enjoy staying at your hotel especially families & business travellers 3. Your wifi coverage to be able to cover all the location of chalets & hotel room. Really advisable and helpful to the customers since the telco network quit weak there."

"We had a wonderful stay at Rompin Rainforest Lodge. The room was beautifully designed that blended perfectly with the natural surroundings, creating a peaceful and relaxing atmosphere. The entire environment was stunning, surrounded by lush rainforest, and everything was very well maintained. The food was consistently delicious throughout my stay, and compliments to the chef and the team for preparing such enjoyable meals—it truly enhanced the overall experience. A special mention to Shafikah at reception, who was incredibly friendly and welcoming, making the check-in process smooth and pleasant. Our guide, Eric, was also excellent—very knowledgeable and passionate, which made the experience even more enjoyable and informative. Overall, it was a memorable stay, and I would highly recommend this place to anyone looking to enjoy nature in comfort."

"Hygiene: Not clear Hygiene: Not clear Hygiene: Not clear Hygiene: Not clear Hygiene: Not clear"

"Good location which is near to the main Rombin town area , arrived at around 150pm and the reception don allow us to check in as check in is on 2PM ! But after round of discussion they allow us to check in 10 min eariler . what a great service ! "

"Stay for 3 days and the checkinn was smooth. Staff were good also. Room cleanliness acceptable. No lift only stairs. Theres a supermarket beside the hotel. Across the road got a few restaurant at night and morning."

"This was my second stay at the resort, and once again, I had a great experience. The location is excellent, with beautiful surroundings, and the staff were friendly and very helpful throughout our stay. The resort has two restaurants, although the Thai restaurant was closed during our visit. The Jetty Paya restaurant is just outside the main gate and can be easily reached by buggy. The Sarang Seafood restaurant is about 2 km from the resort, and a return taxi fare is around RM50. Snorkeling trips to Coral Island, Renggis Island, and the marine park, as well as taxi services for going to restaurants, can all be organized through the hotel. You can also visit the marine park by taxi (suitable if traveling with senior citizens), which costs around RM100–150. Activities within the resort includes a game zone for kids, gym, pool table (4RM per game), bicycling, and kayaking. We appreciated the complimentary 1-hour bicycle ride provided by the staff. Breakfast was decent, but it would be even better with a wider variety of options. The room includes all the necessary amenities, but could be more modernized to better match the overall resort experience. The resort provided a complimentary minibar in two of the three rooms we booked, which was a nice added touch. Overall, it was another enjoyable stay, and I would definitely consider coming back again."

"The cats are very cute and friendly. Good location, crystal clear water right in front, comfortable rooms ( we stayed in a ”comfy cottage” ) with good aircon, however the service, breakfast and the atmosphere must be improved to match the big price tag!! The breakfast is poor, it’s a buffet with about 5 options, but every one of them is deep fried / ultra processed food, and with vegetarian option being an omelette (which is ok) and not much else. A serving of single type of fruit is available but it’s scarcely topped up and as everyone is desperate to get something fresh, it runs out quick. The hygiene around breakfast needs to be improved with glasses, plates and cutlery needing extra attention. Coffee and tea are over brewed and topped up hot water rather then fresh jugs being made. No fresh juice but flavoured sugar syrup. The breakfast put us off trying the food they offer in the evening. From the early afternoon till 10:30/11pm, repetitive base music, completely ruining the vibe of the place. We asked the reception on two separate days to turn it down which they did quickly, but the next day the music was back. This really is a shame as the main thing to do here is just relax by the water, alas it’s not meant to be. We informed the reception that our ferry leaves at 7am from the pier back to the mainland, they offered to bring our bags over at 6:50AM. At 6:55AM, we walked to the pier with the bags ourselves for the fear of missing the ferry as no one was around to take us. Again, frustrating. We stayed 5 nights and it’s a shame as the place has a lot of potential and these things are so easy to fix but without addressing the issues above the cost is really not justified."