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"Our connecting flight was through Zurich, but unfortunately, it got cancelled and we had to stay overnight. I chose a hotel mainly for its location and affordability since it was only for one night. The receptionist gave us a room, and since we were already exhausted from traveling—it was around 9 p.m.—we just wanted to rest. However, when we entered the room, it smelled like drainage and the bed looked as if it had already been used. I had to go back down to explain the situation to the receptionist. Thankfully, another woman—she wasn’t very tall, had long hair, and dark skin—was extremely helpful and reassigned us to a clean room. Meanwhile, I overheard multiple complaints about the first receptionist (the blonde, light-skinned one). Apparently, she even gave another guest a room that was already occupied"

"I had a really pleasant stay at Holiday Inn Express. The room was neat and clean, and the area around the hotel was very nice and convenient. The breakfast had a good variety of options which we enjoyed each morning. The staff were friendly and helpful, and the shuttle service was excellent as it always arrived right on time. We also loved the pizza we had at the hotel for dinner during our stay. One small thing I really liked was the shower gel it smelled so lovely. Overall, we had a great stay and would happily visit again."

"This hotel is a great option if you need to stay near the airport the night before your flight, or when you first arrive. The hotel's shuttle bus is very convenient; it's free to the hotel but there's a charge for the return trip to the airport. It's a standard business hotel, and given the prices in Switzerland, I think it's a decent choice even if you have to put up with the slight inconvenience of traveling to nearby areas. The photo was taken when we walked to a nearby station to go to Bern. My mom and I managed the walk with our suitcases. I'm highlighting these points because they were important to me, and I hope this helps others."

"Good location, just five minutes walk from Rümlang Station. Friendly receptionist, great terrace, and super spacious room. Everything was great, I was even able to go to Zurich downtown for a quick trip before going back to the airport to take my flight."

"Super clean and comfy beds. The bathroom had everything we needed as we only had backpacks with us as our luggage was in transit The receptionist was very professional and made checking in really smooth. We took the free shuttle bus from the airport, thinking we’d just get it too on the way back. However, it costs 11 Swiss francs per person so we took an Uber which was less than half that price. I think transport shy be gratis both ways. Breakfast was super expensive at almost 30 euro per person."