Protur Safari Park Aparthotel - All Inclusive

Just returned from a weeks stay at this hotel. The complex is huge took us a few days to get our bearings. There is so much to do here a week really isn't long enough. We arrived early around 12pm and room was ready in 15 mins which was nice. Pool towels 10 euro deposit each and safe was 2 euro a day and 5 euro deposit for key. We booked a 1 bed apt through TUI which had 2 small doubles pushed together pillows were very soft but bed wasn't the comfiest there wasn't a pull out sofa bed like you normally get in hotels they just put a sheet on the sofa and tucked it in which wasn't ideal as the sofa wasn't big or comfortable. There was 2 wardrobes with lots of hangers and space. Bathroom had a bath with shower overhead with soap supplied at sink and also at bath. Rooms were spotless and were cleaned 6 out of our 7 days as they don't clean on Mondays balcony was big. Food was OK iv had nicer all inclusives food was a bit repetitive and they didnt seem to do themed nights like most all inclusive hotels do. I always found something to eat but the choice wasn't great. You can book the on site restaurants (1 guaranteed at check in we booked the italian) but i found it impossible to get a reservation on the other days so we just ate in the buffet restaurant 6 of the nights and the Italian on the last night which was nice. All Staff were amazing and work really hard. They are all friendly and provide a great service. There are only 3 types of cocktails included on the all inclusive menu and they are out of a machine which is a pity but not a big deal. Fridges with ice cream available on all inclusive and soft ice cream in a tub behind the bar which is really good as well as slushies. Most of the pools are really deep there is a shallower pool at the back of the hotel, the jungle pool which is ideal for younger kids. There is also a splash park for toddlers at the back of hotel trampolines and go karts here too. Plenty of sunbeds never had an issue gettin one. We went to the water park once. We had a great day there and the food was much nicer there than the hotel. Food and drinks are included. If going the water park bring water shoes. the day I was there both my sons feet were cut along with a friend they made and lots of other kids seems to be a common occurrence according to the life guard we had a great day regardless. Kids loved the slides and the pools are a nice depth. We used the mini golf course 3 times (this is free but u need a ticket from reception) we found the difficult course the better one. Also bumper boats are great fun but cost 3 euro a go. Kids loved feeding the koi fish 1 euro for fish food. We also visited the farm kids loved feeding the goats great way to kill an hour not many animals but kids enjoyed it. My son used the protur kids club for pirates day and loved it. My kids don't really ever use kids club. Not sure what tui club was like we didn't use. Mini disco is good. The entertainment after isn

Just returned from our 3rd holiday to Protur safari and I'm sure not our last. We normally travel as a family of 3 but on our recommendation some friends flew out ahead of us to meet us for a few days. I'm pleased to say they loved it as much as we do. ( Thank you too Rachel for making them feel special 🙂) They have all said what a lovely hotel it was and would love too return oneday. Our little boy absolutely adores this place having gone at 3, 6 and now 8. He would live here if he could and is already making plans to work for Branko's entertainment team once he's old enough. 🙂 Big thankyou to Branko for being so great with him. Not only was he great with the kids during work hours but he also made my sons holiday by making a fuss of him if we bumped into him after he'd finished. Instead of chilling out after work with his friends he'd be busy dancing with my son for ages or chatting to my husband (Who'd probably had far too many holiday shandys by this point so apologies 😀) Hes a lovely guy and a credit to protur safari so be sure to say hi when you see him. Thank you also to the Protur and Tui girls who all work very hard to ensure the kids are having a great time and mums and dads get an hours peace 🙂. If you have young children I wouldn't hesitate to recommend this hotel for a family holiday, You won't regret it 🙂

Lovely hotel, went with our toddler on our first family holiday and was not disappointed. Fantastic choice of food and drink options (I’d highly recommend the Italian!). The staff were very friendly and helpful and always chatting to our toddler and making silly faces which kept him amused during meals! The pools were still a bit cold as we went in May but there is an outdoor heated pool which was great. The hotel location is great - nice and quiet area for going for walks and close to Cala Millor as well which we visited a few times, but also not too far to walk to the beech!

Stayed at Safari Park in May and, as usual enjoyed our stay. One thing to keep in mind is the hotel is a large hotel with over 600 rooms and is aimed at families. If you are thinking of visiting as a couple be prepared for the noise of children. Check In was quick and the rooms were ready. There are 2 buffet restaurants and you are allocated one when you check in. The hotel is kept clean and tidy and the apartments which have either heating or air conditioning dependent on time of year and weather and has everything you need although the beds are quite hard. All members of staff are friendly, helpful and efficient, I have seen reviews saying otherwise but have never experienced any unfriendliness or unhelpfulness. Service at the bars is quick and friendly and the daytime and evening entertainment is OK some acts are good, some not so but that is personal choice. A children's disco is on at 8:30pm before the evening entertainment begins. In addition to the 2 buffet restaurants there are 4 other restaurants to choose from, these have to be booked. You can book one when checking in, the others you book on the day. A change this year is rather than queuing up at the kiosk at 2pm and hoping to get in you can book by scanning the hotel info QR code and use the link. There are plenty of pools and more than enough sunbeds to go around. Sunbeds are not only around the pools but also in other parts of the grounds so you can choose between pool or quieter areas. The facilities include a kids club, 2 splashparks 1 is free and one you pay for, and a small gym. Sports wise there are 2 minigolf courses, tennis courts, padel courts, volleyball, artificial football pitches a driving range and bikes are also available by going to the clubhouse just outside the hotel. If you have young children then I would say this hotel has everything you need. If you are a couple and want a quiet hotel then this is definitely not the hotel for you.

We went for 10 days and the experience was absolutely incredible! The hotel is beautiful, clean, plenty of room, tones of amenities and definitely focus to families with children. Super fun swimming pools for kids, jumping beds, go karts, little boats, mini golfs, mini disco, different shows every night, sports and games, fish that you can feed, pin pong and I could continue for a good while with the amount of things they have! What you see on the pictures is what you get, no photoshop used. In terms of food, I have to say it is really good (they have Theme restaurants too but honestly just with the options in the buffet you can be more than happy) They have lots of healthy options, lots of Spanish dishes, and also lots of other foods so you dont feel homesick ( example: fry for breakfast). But the most important thing to highlight here is the customer service. All the staff is really proffesional, nice and friendly,they have a great team for the Kids Club ( be awared the Kids clubs are for customers that get their holidays throught TUI and another operator I cannot remember the name.) Special mention to Jairo, our daily waiter as we loved eating on their terrace. Proffesional, funny and specially attentive with our kids. But for my family and I the highlight of our holidays was Rachel, their PR. That is what I call customer experience excellency. She is absolutely fantastic, warm, proffesional, super friendly. She made our first holidays as family unforgetable. And because of her we will be repeating the experience in Protur Safari Park.

Although the hotel is classed as a 4* hotel, we found this to be an average hotel. This is very much a family orientated hotel and we went during a week where most other guests had children under 10 years old. We don't have children and don't mind children at all, but at every turn there seemed to be a screaming child. We stayed in an apartment room, which was very nice and clean, the beds were very comfortable. We had an issue with the toilet not flushing twice and on both occasions this was dealt with very quickly. Thank you to Norma for cleaning our room :) Some of the food wasn't labelled but we managed to find enough to eat each time we went to the restaurant. The nightly entertainment was good and varied. The hotel is situated within a few other Protur hotels and is only a 10 minute walk to Sa Coma beach, which is one of the nicest beaches we have been to and the sea if very calm. It is expensive to hire sunbeds on the beach; for the blue sunbeds x 2 with a parasol and safe it is 18 euros a day and for the brown sunbeds with a foam pad x 2 with a small table, parasol and safe it is 35 euros a day. We visited Porto Cristo which is the next resort south of Sa Coma on the local service bus which only took 12 minutes to travel there and we caught one of the ferries back, which cost 15 euros each. We went to Cala Millor which is the next resort north of Sa Coma which has a lot more shops and again a very nice beach. The weather was good whilst we were there and all in all we had a good week away.

First of all Our family had a bit of a complication just before the holiday date and the management of the Protur Safari Park were brilliant They accommodated all our needs a big thanks for that , We had a late flight and arrived around 1 am with 2 children 6 and 7 The check in was very smooth , they also had some refreshments prepared for our arrival we were starving Well done for that , The next morning we explored the complex and it's Big ! with lots of Bars and Restaurants and lots of activities for the kids with mini water park , go-carts payable 1 euro and a mini golf , also fun at the pool with the entertainment crew . We had one bedroom apartment and it was great with 2 single sofa beds in the living area . very clean although the coffee table was a bit worse for wear . The evening entertainment was good with good quality acts , The food was very good with something for all tastes at Breakfast Lunch and Dinner and a few options during the day . i.e. the Grill Bar and Afternoon Tea , Lots of drink stations for soft drinks Beer Etc. also Ice Lollies to cool you down . The staff were very pleasant in all areas . The Bar staff were great no waiting to be served , The Buffet was easy to get around . Very quite at night no noise . All in All it's a great family Holiday Hotel highly Recommended

We've just returned from a week's stay at this hotel booked via TUI and had a lovely time! It was our first time travelling abroad with a baby so I was a bit apprehensive, but I'm glad that we picked this hotel as there was a lot about it that made our lives easier and this in turn made our holiday experience more enjoyable. Firstly the hotel staff are friendly, helpful and really engaging - they always made a fuss over our daughter which was lovely. We stayed in an apartment which had a bedroom with two single beds pushed together, although the beds were definitely bigger than your standard single beds. I found the beds to be comfortable and my daughter slept perfectly in the travel cot provided. There was also a kitchenette area which had a microwave, fridge and kettle which was perfect for allowing us to make up our daughter's bottles. The shower was really powerful which we were pleasantly surprised at. I had read some other reviews about the air con; however when we went the ouside temperature was low 20's and it was quite breezy so we found the room temperature to be fine without needing air con anyway. We rented the safe in the room which was €2 a day with a €5 deposit which you got back at check out. The rooms are cleaned every day apart from Mondays and Thursdays. The food wasn't the best I've ever tasted (not that I expected it to be seeing as we didn't book a 5* hotel) but it was tasty and we always found something to eat every day, including something to be able to give to our baby who is weaning. There was always food available throughout the day such as fruit, pasteries and ice cream. I didn't find the alcoholic drinks to be very strong but the beer on the all inclusive was Estrella which my husband was happy with! At check in we made a reservation at the Italian restaurant on site which again was nice. I would definitely recommend making your restaurant reservations on check in as they get booked up quickly as guests at the other Protur hotels nearby can also book them, so there is a lot of demand. We spent most of the holiday in and around the heated swimming pool which is the one closest to the Grill restaurant. There are lots of other pools to choose from; we did try the dedicated baby pool but it was too cold (I'm not sure if that was because of the time of year though). We found that there were always plenty of sun beds available but we did go in low season. The evening entertainment wasn't to our taste but this is obviously personal preference. There were a number of tribute acts throughout the week and a mini disco for kids each night - perfect for families with older children. You could tell that the entertainment staff really put a lot of effort into it! Finally we went to the free water park towards the back of the hotel but just sat our little one in the shallow water as she obviously wasn't old enough to take full advantage of the slides etc. However it looked like all of the kids there had loads of fun! Over

Bad points * very uncomfortable beds * foods not great * Kettle in room but no water / tea coffee * drinks watered down * entertainment not great *rained one day and no entertainment * activities and interactions not good * we wasn’t told that we could eat 3am-7.30am our coach was at 8.05 so we’re all starving and thirsty- receptionist didn’t care at all . Said it was tui that should have told us this . Good points * reasonable price * nice pool * free bike hire Would we come back .. no