Globales Bouganvilla

"Today is our last full day here, I read so many negative reviews so I would like to tell my side. We have had the best time here, so much for the kids to enjoy. The rooms - We got put in a newly refurbished one bed room and it was so nice and clean, lots of space. Two of us stayed in the living room on the pull out bed and two in the bedroom, the bedroom beds are more comfortable but I still slept good in both. The room was cleaned everyday, beds made and fresh towels. The food - There is a mix of food depending on what restaurant you go to, there is the main one, a pizzeria and a BBQ restaurant. I really enjoyed the BBQ restaurant as it had fresh meat cooked on the grills Infront of you and they had mexican food which is my favourite! The snack bars had burgers, nuggets, hotdogs and chips. People said the food was undercooked but I never came across anything undercooked, the kitchen staff worked their backsides off in the heat to make sure everything was topped up and fresh and I really appreciated their hard work. The pools - There are several pool areas, my kids loved the main pool and the kids one right next to eachother so we stayed there most of the time. There is a toddler pool which is warmer. The pools felt cold when you first get in but then it's gorgeous, believe me you will appreciate that little cold sensation in this heat. We walked round to the splash park where they had a bouncy pillow, a plain pool, a fountain area, a kids activity pool and the big slides. We managed to try them all, the life guards are spot on as well. They are on the ball to stop people messing about for safety reasons but they are great with the kids, they had water fights with my kids and they always laughed and played with everyone. The entertainment - Now I am giving a big shout out to the entertainment team, they have been brilliant on this holiday. During the day they set up activities for adults and kids and they are so friendly and happy with all the guests. The evening was great they had the mini disco, bingo with big prizes last night it was nearly 700 euros! Then they have different shows. My favourite was the Micheal Jackson show, they pulled out all the stops with every show they put on. You can see them practicing during the day to make sure they get it right. The staff - All the staff in this hotel who I have came across have been brilliant, the bar staff are working continuously to make sure your not waiting too long, I've been to other hotels where queues are worse then here. The reception are always friendly and helpful whenever I have visited them. The cleaners are lovely and work so hard, I feel sorry for them in the mornings they way the site can be left by some guests the night before but they don't complain they just crack on. There is a free bus service to the beach, now the driver is just a lovely funny guy. He must love his job, he kept us entertained on the bus and he won't leave anyone behind. Finally the guests - The only n"