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"Breakfast was great with eel The staff always greeted me and I was able to spend a pleasant time The room was kept clean"

"The location is great, just a 5-minute walk from the subway station, with plenty of dining options nearby. Check-in at the front desk was quick and the staff were very welcoming. I booked a standard queen room, and it was bigger than I expected, clean, and tidy. The bedding was comfortable, and the pillows were just right – not too soft, not too firm – so I slept really well both nights. The soundproofing on the windows was good; I could barely hear any street noise. The desk was a good size, with plenty of power outlets, and the Wi-Fi was stable, making it easy to get work done in the evening. The bathroom had a separate wet and dry area, the shower pressure was strong, hot water came quickly, and the toiletries were all provided."

"The young man at the front desk of the store has a good attitude and is very kind. Every question will be answered. The older ones may have been cheated by Chinese people before, so they are very wary. For example, when you leave the hotel, you must hand over the key to the front desk for safekeeping, and after checking out, you must leave the hotel and cannot wait in the lobby. Young people don't have any of these broken rules. It doesn't matter how long you take as long as it doesn't disturb others resting in the lobby. I probably won't stay in this hotel again."

"The hotel is a five-minute walk from Omiya Station, which is a major plus as it's very close to the subway. There are also frequent trains to the city center, and plenty of dining, entertainment, and shopping options nearby, including a beautiful large park! The service was truly outstanding. I asked the front desk for local food recommendations, and they quickly printed out a food map for me. There were quite a few tour groups staying there, but my room was spacious and comfortable, and being on a high floor offered beautiful views. If you need cleaning, you just need to let the front desk know in advance. On the downside, it's quite a distance from central Tokyo, requiring multiple transfers, so you need to pay attention to your directions. Also, there's a cemetery nearby, and you can see it from the room if you open the window. Something to consider if that bothers you."

"Service: warm and thoughtful Facilities: complete and comprehensive Sanitation: clean and tidy"

"Every time I visit Japan, no matter where I go first, my last stop is always Tokyo. And when I'm in Tokyo, Urawa Pines Hotel is my absolute top choice. While it's located at Urawa Station in Saitama Prefecture, it's incredibly close to Tokyo, and the transportation is unbelievably convenient. Let me elaborate: * **To Ueno or Tokyo:** No transfers needed, and you can take a rapid train. * **To Ikebukuro or Shinjuku:** Again, no transfers, and a rapid train gets you there quickly. * **To Karuizawa:** Just hop on the Shinkansen at Omiya Station. * **To Yokohama:** Direct train, no transfers. You can even get directly to Odawara and Atami. Besides the convenient transportation, the shopping is also a big draw, with Isetan and PARCO right at the station exit. The small street leading to the hotel is a bustling food street, full of delicious options. But the best part, ultimately, is the hotel itself. The rooms are spacious, bright, comfortable, and cozy. Even the smaller rooms are 24 square meters, and the larger ones are 32 square meters – which is almost unbelievable in Japan, where space is at such a premium. What's even more surprising is the price. For anyone doing a self-guided tour of Japan, Urawa Pines Hotel should be your first choice. Highly, highly recommend it!!!"

"The room was spacious overall with excellent natural light, making for a very comfortable stay. The bedding was soft and clean, ensuring a restful sleep. The staff were friendly and responsive. Breakfast offered a good variety and tasted delicious. The only minor drawback was that the air conditioning was a bit noisy. Overall, it was a great experience and definitely recommended!"

"The rice balls for breakfast were delicious. Thank you for the meal. I stayed here for an event at Tama Arena. It was a bit of a hassle because I had to change trains twice, but it was less than a minute's walk from Iwatsuki Station to the hotel, and there was a convenience store right next door, so I was able to relax at the hotel."

"I stayed at Omiya Station because I had some business to attend to, and it was cleaner and quieter than I expected, which was nice."

"Love my stay at this hotel with my families. The staff were very friendly in assisting us with all of our needs, and made sure our rooms are all on the same floor. The rooms are very clean and spacious, more spacious than the typical hotels we stay in Japan. Location of the hotel is very near the train station too."