Επισκέπτης Χρήστης
29 Οκτώβριος 2023
I don’t usually write reviews, however this is much needed…. Well were to start… as a family of six we visited the hotel the last week of October 2023. The check in at the hotel was great, very fast and room was ready straight away. We were situated at the side of the hotel in the apartment area. Rooms: The only positive was the size of the rooms, we found dirty boxers under a bed, there was a constant sewage stench in one of the toilets, we was unable to use one of them the whole time. Bed sheets and towels were stained. We had limited hot water only 80 litres per time, once that was used we had to wait ages for the hot water to re heat up (with 6 of us this was a nightmare!) the kitchen in the rooms are run down. There is no hairdryer in the rooms these need to be hired from reception with a deposit put down. Shower curtain is disgusting needs replacing. Thin bed sheets were given these weren’t warm enough at night. Hotel staff: the staff in the snack bar area are very grumpy and rude, none of them ever cracked a smile. Life guard who sat on the side of the pool, she looked like she didn’t want to be there. She was sat with her hood up looking miserable the hole time. There was incorrect information given by the receptionist. Entertainment: Well it was terrible. It was the same evening entertainment kids disco and songs were the same daily, same with the bingo and kazhoot quiz. The day time entertainment was non existent, very effortless children were asked to make a macaroni necklace, guess the number of grains of rice in a pot, kick a ball into a net (penalty shot out). Splash dance was 2 songs, splashing a bit of the pool water around- that’s if you got in the pool as it was so cold! The children’s play park is terrible full of trip hazards, unlevel ground, my daughter tripped over a drain that was stuck out. There is no kids club. Food and drink: There are no slush puppies, only fizzy drinks (Pepsi, Pepsi max, 7up, fizzy orange and fizzy lemon) , terrible orange juice which was either really strong or really watered down, a kids cocktail which isn’t even advertised. If you want branded alcohol you have to pay, same with decent hot drinks from a different machine. If you want bottled water you have to pay. They can give you water from the tap or from the juice machine. No milkshakes. Watery hot chocolates. It’s not advertised at all on what’s included with the all inclusive. No ice creams except little pots that are free with the all inclusive. Even if you wanted to buy a different ice cream that was on the ice cream board they had none!!! In the restaurant area you had to clear your own plates away. The food choice was ok, if you’re a vegan or vegetarian there isn’t much at all except some salad and fruit. Puddings were very samey each day. Choice of 2 cakes, fruit, jelly and custard. Snack bar food was the same every day, pizza, burgers, chips, crisps, nuggets and a toastie. Only open 12.00-17.00 and 21.00-22.30 every day. The fre
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