Επισκέπτης Χρήστης
10 Μάιος 2024
Absolutely awful place to stay, from the transfer on arrival to the day we left the hotel. We arrived around midnight and was greeted by the reception staff which was fine after being dumped outside a hotel by our transfer driver with no directions as to where our hotel was, but we eventually found it. After checking in, we went to our room, and found there were no facilities to make a brew - yep no kettle. Which it states in the list of items in the apar**ent that there would be one, so off I trot to reception and I'm told I have to pay 13 euros to rent a kettle for the week (for a travel size one at that). Not a great start. So the following morning we got up to have a shower only to find we have nothing but hand towels - really!!! So off to reception again I went and they wanted 2 euros a day for larger towels, I said stuff that I'll use my beach towel instead because as with the kettle, the towels were supposed to have been provided. Saturday morning (early hours) the fire alarm went off in the hotel so some of us guests came outside to be safe, there were no signs for directions to the fire escapes and no one from the hotel about to check that the guests were out of the building and accounted for, an absolute joke. The patio doors on our apar**ent were not secure and wouldn't lock properly, the socket in the bathroom to plug the hairdryer in was hanging off the wall, the wiring for the extractor fan over the cooker rings was dodgy, we then had a flood in our apar**ent from under the kitchen sink, so they said they would move us to the apar**ent next door after I complained about the flood in ours. The one they moved us in to had no electricity and the patio doors on that one didn't even close . So all in all not a hotel I would recommend to anyone, I would recommend that Love Holidays get one or two of their reps out there to stay at the apar**ents so they can sell the holidays honestly and big them up to be better than they are. Because that has been the worst place ever that me and my partner have stayed in. Salou itself is a lovely place to visit both in the new and old town. The weekly market was fun to look at too.But a note to anyone looking to book this aparthotel DON'T BOOK IT, save yourself the hassle and book elsewhere please 🥺🥺🥺
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