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The hotel is general, but because it is located near Boston, the price is higher than the average hotel. We booked a suite that allowed four people to stay. As a result, when we checked in, we were given a big bed room for a maximum of 2 people. I immediately contacted Ctrip customer service to reflect this problem. Because this leads to 2 people living in no place. While contacting Ctrip, I made a reservation with the hotel on the spot. Fortunately, the hotel did not have a full room on that day, and there was room available for us to stay. We have 2 suites and we need to add 2 rooms on site. After negotiating with Ctrip, this additional booking fee will be borne by Ctrip. I have booked a lot of rooms in Ctrip, and it is rare to see Ctrip acknowledging its fault, which is praised by Ctrip.

Breakfast is relatively simple, but it can also be eaten well, and the category is fairly complete, which can ensure a balanced diet. Hotel facilities are also very new and the environment is quiet. Shopping around is very convenient, there are many shops and a Wal-Mart supermarket. Hotel parking is free. Although it is called an airport hotel, there is still a little distance from it.

My first room smelled smoky the moment I entered the it, so I called the front desk. William, who had greeted and welcomed me to WoodSpring Suites and then quickly checked me in, answered the call and said he would do his best to accommodate me with another room. I really did not expect anything to happen, but within 10 minutes, he was knocking on my door with a different room key and agreed about the scent in the room. He moved me to the second floor, close by. Like the first room, it was a spacious room with great amenities, designed for an extended stay. It looked so clean and new. The kitchenette area and bathroom were sparkling and spotless. I would say this is a great place to stay. I want to compliment William for his quick actions in making my stay much more comfortable. I am asthmatic and avoid smoke at all costs. He was polite, personable and professional and I really appreciate how well he handled my request. He was gracious and so accommodating and I could not be more grateful. Thank you William. I wish all good things for you !!

I would say the only thing positive about this location is the rooms. They are super clean and updated. As well as the night time manager is super accommodating. As far as the other employees they could care less. Night time manager even charged me half the deposit because I frequent here. The elevator is beat up and dated. The carpets in some hallways haven't been deep cleaned since the 1800s. Mostly all the soda and snack machines steal your money. The pool is surprisingly decent. I have only ever taken a swim once. The best thing is they allow animals for free. My little guy loves the night manager because he gives him treats constantly. This hotel has some super potential. Because you can hop on 93 and be in Boston with no traffic in 15 mins. Right next to market basket and some shopping/restaurants. If they renovated. Cleaned up and hired some more staff that care like the night shift manager, this place would be sold out every day without a doubt. Definitely room for improvement no doubt about that. But it is well worth the price. The rooms and beds are EXTREMELY nice. Just a drive away from Boston. Highly recommend solely off the rooms and beds in the room!

The location is relatively good. There was also a convenience store nearby. I'm happy with my life. Although we stayed for consecutive nights, it was disappointing that there was no cleaning at all after the first night.

Oct2022: 3⭐: I selected this hotel as a result of needing a place close to the house with easy access to the airport. I selected this hotel through the Bonvoy app based on it fitting the criteria I desired. I wasn't able to get to the hotel until the afternoon hours about 1700. I picked up my spouse from the airport and we decided to get her checked in at the hotel on the way to the hospital down the toll road. I noted that the hotel was difficult to enter and it took a bit of concentration to locate the front entrance of the hotel as it sits over top of the tollway 90. There were two handicapped parking areas available at the check in lot. There is a pay parking garage attached to the hotel and adjacent to the front entrance into the hotel. The parking garage has more handicapped parking areas available and regular parking as well. The areas are not good for large trucks or RVs. The entrance was located and I parked and we went into the hotel. We walked to the front desk and a female worker didn't greet us, didn't say hello, nor did she say welcome to the hotel. The worker said ”give me your id”. My wife was standing there to my side and I looked to see if there was someone else there we had stepped in front of or cut in line. There was no one there but us. My wife said what did she say? Is this the check in desk? I commented that this is the check in window, right? What happened to the smile, good afternoon, welcome to Sheraton, or just hello. DEMANDING my identification upon entering the building was definitely not appropriate. Having a bad day isn't MY fault. I have a choice to choose this location, not the other way around. We finished the check in at the desk, paid for parking, and we went to the room. We dropped off the bags and found that the bathroom door sags and does not properly close as it's hitting the bottom of the frame. One of the window blinds wasn't properly functional. The noise canceling device and the traffic was something to tolerate. Some vehicle drivers passing under the hotel on the tollway, enjoyed throttling the engine. This added noise to an already bad situation. Decent area food spots are walking distance from the hotel.

The buffet breakfast is rich in variety, the taste of the dessert is soft and moderate, and there are some changes every day. The indoor pool is big and small, the small is the warm pool, and the beauty of the bubble to eliminate all the fatigue.

The room can also be designed very carefully Service OK It's not enough to eat breakfast. Stayed for one night and checked out very quickly Business travel doesn't care much about other things, just sleep quietly Overall OK

We always try to stay at Homewood Suites when we travel because we like having a suite with a private bedroom. We’ve been to 10 or 15 Homewood Suites around the country and this is the worst one we have slept in. The Good: - Location. It’s easy to get here from the highway. It’s only about 15 minutes from Salem and an easy drive to Boston. There are a ton of restaurants and stores within 10 minutes’ drive. - The price was fair, considering the location. - Breakfast was typical for a chain hotel and the seating area in the lobby was spacious and clean. - The staff was friendly and helpful. The Bad: - Our room stunk of smoke when we arrived and didn’t get better the 2 nights we were there. There were no rooms for us to change to so we had to stick it out. - The air conditioning was pretty inadequate. Front desk told us there was an issue and the rooms wouldn’t cool below 70 degrees. The room was humid and stuffy. - The compressor to the air conditioner made a loud, screeching / rattling sound whenever it turned off (which thankfully was rare, since the room rarely adequately cooled off). The sound was so loud that it woke me up in the middle of the night about 3 times each night we slept there. - Other maintenance issues: the towel rack fell off the wall first time I used it; the mattress was squeaky and uncomfortable; there was a previous guest’s food wrapper on the floor when we checked in. So all in all, the hotel was fine but our room was bad. If I got a really good deal I might stay here again but I would look elsewhere first.

Located in Peabody (South Peabody), Boston Marriott Peabody is within a 10-minute drive of MarketStreet Lynnfield and Witch House. This hotel is 4.4 mi (7.2 km) from Peabody Essex Museum and 4.5 mi (7.2 km) from Salem Witch Museum.Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features concierge services, gift shops/newsstands, and wedding services.You can enjoy a meal at Sophia's serving the guests of Boston Marriott Peabody, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily for a fee.Featured amenities include a business center, express check-in, and express check-out. Planning an event in Peabody? This hotel has 4244 square feet (394 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.Stay in one of 257 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.