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The location of the hotel is its main selling point. It is right where the action is. The employees are friendly, polite and very helpful. Service is premium. With the above, I would definitely recommend this place! My drawback is the breakfast offered. The choice and spread is very limited. It is better to go out and eat.

Excellent location in the heart of Seoul with easy access to temples, public transportation, and food. We had a suite that was smaller than most normal rooms at other Marriott properties (especially autograph tier) akin to staying in a New York or Hong Kong hotel. The size of the room was disappointing but ultimately it is a great location. The Boulangerie on the way to the metro is great 👌🏻

I have had the pleasure of staying at many different four seasons locations, however Four Seasons Seoul was and is by far my favorite. I flew in from the US and requested a car to pick me up at the airport in Seoul and staff was waiting for me outside when I arrived. They pre checked me in since I was traveling internationally and had arranged for me to go directly to the room. The staff was thoughtful and continued to add personal touches the entire stay. The majority of the staff is multi lingual and helped to helped to arrange transportation and exterior details of my activities and appointments. They genuinely went above and beyond to make my stay comfortable and extraordinary. Cannot wait to come back!

Intercontinental Seoul COEX Conveniently located in COEX mall, tons of food and shopping available here. Booked a king classic room with lounge access to celebrate wedding anniversary. Received complimentary red wine. Room is well maintained but design looks tired and dated. Luckily the club lounge is exceptional. Afternoon tea is served from 3pm to 5pm. Evening canapés from 5.30pm to 8pm. Food quality is good and staffs are friendly. I would strongly recommend to get room with lounge benefits else the dated room design doesn't justify its price tag.

Overall not a very pleasant stay. From a well established 5 star hotel, I expected a lot more. Understandingly it was a public holiday with huge amount of local crowds. However, the service was honestly lackluster to say the least. The frustration came early on where lift coordination was horrible. From our 5th floor down to the lobby we had to wait close to 45 minutes to even squeeze into a lift. Given that everyone was rushing to use the pool, the hotel should have a system where certain lifts served only the high floors and some only the lower floors . Rather than all lifts going to the top coming down where lower level guests had no chance on getting in the elevators Not only that, upon asking for a bucket of ice, some wine glasses, we were surprised that all of these incurred extra charges. Which they did inform us so we agreed. But the unacceptable one was asking for mere cutleries, we were charged based on per pax basis unless we ordered room service, which was just ridiculous. If you'd ask me if I'd stay again, I'd honestly say no. Having stayed in Hyatts around the world. I can honestly say this is the worst experience I've had with any Hyatt

From the moment you walk in, you'll be greeted by an incredibly gorgeous hotel. Everything is beautifully designed from the lobby to the rooms. The rooms have all the necessary amenities to make it your home away from home, including amazing Malin + Goetz toiletries. Do note that they do not provide toothbrushes or razors for sustainability reasons but I do believe you can purchase them. But best of all is the service! I arrived at the hotel around 11 am and the receptionist was kind enough to let me check-in early with no extra charge, which was much appreciated. The location is not too bad too - short walks to the nearest metro line but the weather was kind to me during the trip so definitely take note of this if it's in the frigid winter or blazing summer. Overall, had a great stay and it was truly a regret of mine to have not been able to stay much longer to enjoy the other facilities like the pool and gym. But best believe, I'll be back!

Excellent. The check-in and check out was quick and easy. Breakfast was abit expensive but quite good. The room was abit spacious, and clean. Location was about 6min slow walk away from DDP station. exit 12 lift. Location was walkable to Gwangjang market for food. Kudos to the cleanliness, location and amenities.

Conrad Seoul is located in the Yeouido area near the Han River and IFC Mall. It was a luxurious stay and the service was generally pleasant, with above average lounge offerings. The biggest disappointment was that they don’t give out Conrad bears and ducks and instead sell them at the gift shop, which comes across as a little stingy.

The hotel staff are incredibly friendly, polite and helpful, they really make you feel like home at the hotel. The housekeeping attendant is meticulous, with high attention to details in her work and keep the room clean to the highest standard, never seen this in any of the other top rated hotels. Important to mention that both current and past Chinese leaders stayed in this establishment during their various visits to Korea. The services in this hotel are just top of the class.

From an hotel claimed as 5 stars I'd expect far better organisation and service. Starting from breakfast, I've never waited in line to get to breakfast's room but this time! And line was long! Of course during these days big crowd was expected, but that's not excuse to me. The staff was nice but simply not enough or not prepared to deal with the amount of guests; seats were available but tables weren't tidied up on time and ready for the guests. Amenities like the pool were unusable due to amount of guests. Pool overcrowded and locker room minimal with no seats, unless you use the sauna area with extra cost. All families that weren't interested in sauna had to deal with children with only 2 showers each for male and female areas, standing changing, with no hairdryer, and small towels. After the room service complimentary water wasn't replaced every day, as well as used bathrobe and slippers. They're all things we can live without, but as said, we're talking about 5 stars hotel, and the money spent for that!