Park Hyatt Shanghai

Very good experiment excellent view thanks for extending check out timing 🥰

Everything’s covered great service and view, Shanghai again only in this hotel.

Absolutely amazing. Great room, great staff, amazing breakfast

Amazing experience staying at Park Hyatt. Our concierge Jerry was super helpful. We thoroughly enjoyed our river view room.

The view and the high location is what you pay for, that's it. Not good service as you may expect. Find hair in the bath-kit. The laundry I highly paid for returned with a really bad smell that I have to wash them again. We were introduced 'two free laundry service' instead of 'two pieces of laundry' 7socks+6clothes for 110€ but it's not a big deal anymore. The funny thing is that I gived 7pairs of socks which were given back all with holes on the top of them, I thrown away some pairs...none of them helped with luggage...need more attention on details and English communication for all the staff

The hotel has a nice entrance the concierge are really respectful and are willing to answer any questions in Chinese and in English. The reception area is beautiful you can see the Shanghai skyscrapers and the bund view from there. I was a little disappointed by the offer at reception. It was my birthday weekend and they couldn’t get even offer me complimentary breakfast this was shocking for such a high quality hotel. Furthermore, the check in process was below average: 1. There was no welcome drinks not even a bottle of water. 2. I had to later ask for a toothpaste they should have offered me. 3. They did not know even take me to my room I had to drag my suitcases by myself. When you pay over 2300 RMB you are paying for the hotel to pay attention to detail and thus expect more. The room was really comfortable however, the shower had some mould and was also difficult to realise how to use it. Breakfast was okay they have a wide selection of food. However the service was shocking I sat there waiting for 20 mins after I had order my tea before someone came over to help me order eggs. The manager later apologised but for a place with high standards and on my birthday this disappointing.

Great location. Swimming pool was very nice. great breakfast!

Perfect hotel and stay! Breakfast is alright. The view is amazing

Hotel is very good, the view is amazing. We booked one night to enjoy the swimming pool but we thought the pool is too cold for winter time and the jacuzzi is too hot. In the room everything is perfect, the shower is good, the blackout curtains cover sun light.