Pullman Shanghai Jing An

Πρόσθεσα ένα δωμάτιο στις 9.16. Ο Chen Yuchan το έκλεισε και ήρθε να κάνει check in στις 3:15 το πρωί. Μια θηλυκή χοντρή θεία φαινόταν να είναι εδώ. Η στάση της υπηρεσίας ήταν πολύ κακή. Είπα ότι είχε κακή εξυπηρέτηση. δάχτυλο το βλέμμα της σε μένα, ποια είναι η διαφορά, που καθιστούν σαφές! Wasμουν πραγματικά άφωνος, πολύ θυμωμένος και παρακαλούσα τα στελέχη του ξενοδοχείου να μου δώσουν μια εξήγηση, ούτε μια λέξη συγνώμης! Έχω υπάρξει τακτικός πελάτης πολλές φορές, πώς μπορώ να συνεχίσω να εμπιστεύομαι στο μέλλον! Ελπίζω να ζητήσουμε την απόλυση του υπαλλήλου!

Επειδή έπεσε βροχή όταν έφυγα από το σιδηροδρομικό σταθμό, χρειάστηκε πολύς χρόνος για να καλέσω ταξί. Παρόλο που οι διαδικτυακές κριτικές επέλεξαν γενικά ένα άλλο με βολική μεταφορά, η στάση της ρεσεψιόν ήταν κρύα και η διαδικασία του check-in ήταν επίσης δύσκολη . NS

Το δωμάτιο είναι μικρό και η μεταφορά είναι βολική

The riom is small, not even got place to place my 24inch luggage, i wonder purposely gave me small room due to price i paid? But i passby some other rooms, mostly all bigger than my room, no comment! Cleaner is good and helpful, location is good and walking distance to shanghai ststion,

Experience was great. Location was great as well, near to the train station. Not to mention the very friendly and capable front desk staff which made the experience more enjoyable.

Five star hotel with excellent service at an incredible rate compare to other 5 stars. Location is slightly off but the price and quality of the rooms are exceptional. The gentleman at the reception in the front was courteous, efficient and gave a 5 star service that was indicative of this fine establishment. I will stay again.

The hotel is very clean and accessible. The staff are very helpful and patient, especially Moses Suen from the Front desk. He is exceptionally pleasant and he made our stay memorable. The breakfast spread is also great.

I recently stayed at Pullman Shanghai and I must say, the service was truly exceptional.Specifically, the front desk staff deserves a special mention.Moses and his team , in particular, went above and beyond to assist me. They were incredibly friendly, professional, and extremely helpful. Their knowledge and expertise made my stay so much smoother and more enjoyable.From the moment I checked in, I felt welcomed and well taken care of. The entire staff was attentive to my needs and always went the extra mile to ensure my comfort.The level of service at this hotel is truly outstanding. Everyone was dedicated to providing the best possible experience for the guests. I would like to extend my sincere gratitude to Moses and the entire team at Pullman for their outstanding service. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay with exceptional service.

The room was too hot, and we could not adjust the aircon temperature. It was better after they put a fan inside the room. Everything is fine other than this.