The Puli Hotel and Spa

It’s indeed an urban resort hotel but it’s only on design. Hospitality from the staffs should be further improved. The issue is the reception just offered me to upgrade the rooms with some costs while I’m the first time customer which unable to know if the hotel match with the expectation of worthiness. This small action of upsell makes me a little bit disappointing. At around 5pm, the staff came in to clean up and make the room neat but I just checked in at 4pm. The staff ring the bell 3 times in 5 seconds and tried to enter the room while I was sleeping. I was quite shock and made a constructive feedback to the reception. No follow up from there onwards and no one provides any explanation later. The hotel has a superb strategic location. It’s walkable to the Jing’an Temple and subway station, adjacent to good commercial area of Jing’an Kerry Center which has many international F&B brands like Shake Shack, Blue Bottle, Piebird. The commercial area also has some modern Chinese bistro like GUI Bistro, Cucurucu which offered great hot cooked food (not sweet dish like local Shanghainese taste). The room is spacious, good view of the city, comfortable mattress and have good sound proof.

The service provided by hotel staff is excellent. Also at an excellent location and travel by mass transit railway is available just next door. Breakfast is abundant with great variety. Very clean room. There are plenty of shopping malls around and we particularly like the French restaurant La Creperie nearby. The only one drawback is that the lobby entrance and drop off area is a bit small and cars have to queue up to get in all the time.

I stay at the puli often, it’s a wonderful hotel. From the reception, to the room, the spa, and the breakfast, everything is top. Highly recommended

The hotel in a great location Shanghai,other way is Jing’an temple.great vibes at this place ,staff Linna &sienna is super attentive and very take care my family.I love the New Year decoration atmosphere ,the pool&gym was nice too .we will be coming back for sure.I would recommend the UR Spa.

Ira great hidden away hotel in a great location Shanghai,great vibes at this place ,staff is super attentive ,I love the Christmas atmosphere ,the spa &gym was nice too .we will be coming back for sure.I would recommend the mulled wine .linna was great by the way .

Amazing. Was my second stay here and always exceeds my expectations. hotel that pays attention to detail.

Service was absolutely spectacular. Location was excellent and design was perfect and serene in a bustling city. They helped me celebrate my mother’s birthday and it was perfection. I just wished we had more time to use their spa facilities. Loved it.

We stayed four nights at this hotel and staff were very friendly and helpful. A very good choice of hotel in Shanghai.

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