Ruyan Hotel Shanghai

The staff are very friendly and tried to support us as much as possible. I visited with my husband and 11 month old baby. Nice grounds with pond and garden area. The games room was used everyday however you need to pay to use the KTV / multimedia room. Room lights, curtains, and air conditioning all controlled via an app on WeChat. The room was also cold in October and I couldn’t control the air conditioning with the app. Reception was helpful to do this but could only set to one temperature. Unfortunately it then became too hot for my baby and was hard to control on the app. The neighbouring room’s front door was too squeaky, waking up my son during sleep. The room was very dusty, visibly on the chandelier and curtains and most importantly it affected our sinus. My husband couldn’t stop sneezing, had a runny nose, and ended up with a nosebleed! This was unusual for him so I’d absolutely recommend a deep clean. There was no air filter available to help. We were kindly provided with a great baby bed/cot however the hotel does not provide linen. We used 2 pillow cases and a towel underneath instead. The swimming pool is seasonal which we didn’t know before coming so we didn’t unpack our swimming gear. Breakfast is good if you like Chinese style cuisine. The staff were very attentive to our needs and requests. There is 1 baby high chair. Get a double room instead of king, double is bigger and you get a table with chairs. We easily slid the beds together to make room for the baby bed/cot. King room only has 1 chair and less space in the room and bathroom. Our baby enjoyed the extra space for movement. No walk-in dinner service was available at the restaurant, it seemed complicated to request meals ahead of time so we went elsewhere. Top tips: get the reception WeChat and if you can afford it rent a car.

Hotel staff and service were great. Rooms are big, spacious and clean. Taxis aren’t readily available as the hotel is a little out of the way. Dinner was nice and reasonably priced along with breakfast.

A Truly Relaxing quiet location next to the forest, with easy access to bus routes. The property is new modern minimalist design with High-tech WiFi control for lights & AC, all rooms have good views of the Zen style garden & ponds. Staff were friendly & extremely helpful- I found the bed a bit hard so they upgraded me to a bigger room with a softer bed. Food is fresh, tasty & healthy with a wide selection of dishes for breakfast. Can highly recommend Ruyan for a relaxing stay!

Clean Room, Nice environment, Good Service!

體驗非常差的一次旅行。原本想新年跨年在民宿可以有更好的體驗。沒有想到自駕過去時候進入一個農村路口，標識也沒有，走錯兩個路口才找到這個地方。進去以後接待中心衹有一箇中年男女，辦理入住時候説升級房間，帶到房間就發現特別潮濕，廁所濕巾摸起來潮濕得很。原本想看跨年晚會的，結果電視開了一個小時沒有反應，衹好跟老公一起追劇，到了12點多洗澡要命的發現熱水一點也不熱，這麼冷的冬天，洗個熱水澡都不行，貴死了千把塊，越想越生氣，打電話給前台，電話打爆了也沒有人接聽。房間燈上面還有蜘蛛網，看起來就很少人入住。餐廳樓下的桌球桌子太菜了，不平整，球經常飛出去，太擁擠，桿也伸不直，勉強玩了一下結束了。乒乓球枱自己沒花錢找人焊接的，搖搖晃晃的。床頭的時鐘還是壞掉的，不準時。 真心搞不懂，現在民宿可以這樣欺騙顧客的感受和體驗麼，我打死也都不會再來第二次，分享出來衹是希望大家不要再上當就好。

真的很喜歡這家酒店 當時因為時間原因在攜程上隨意找了一家看起來不錯的酒店。進門後真的有被驚訝到，壞境很幽靜，小橋流水，院子蠻大的。 走進接待室有很多小狗狗，太可愛了，這對一個狗狗愛好者來説簡直太幸福了。 店家特別熱情特別友善，幫我們拿東西，有什麼問題發消息第一時間都能回覆，晚上凌晨都還給我們送了牙刷🥹🥹。 房間特別寬敞乾淨，還給我們免費升級了房型，房間裏都是智能調控，空調燈窗簾都可以在手機上操控，很方便。 這裏的早飯也很好吃，第一天吃的混沌，特別大一份，量超足，味道也不錯，第二天吃的是稀飯包子餃子香腸雞蛋有很多很多，特別美味🥰

已經是第二次入住，這次陪孩子在民本中學考試所以選擇了這個民宿。雖然周邊吃喝沒有萬達那邊方便，但是好在民宿本身條件優越，除了環境好 安靜，用餐也可以提前預訂，很方便，味道也不錯。老闆娘很和善，有求必應，還請我們喝了咖啡。很棒的體驗。

前台小哥的服務非常好 大晚上小朋友要游泳 主動幫忙給泳圈打氣 還幫我們把因為下雨弄濕的躺椅擦乾 。房間設施也很高檔 智能化系統太方便了

房間乾淨衞生，手機控制房內設備，很方便，服務周到熱情。 考慮再去一次。