Concorde El Salam Sharm El Sheikh Sport Hotel

Проживали пару дней, но мы в восторге, жили в спорте, но пользовались Инфинити бассейном и пляжем фронта! На ужин дали морепродукты, персонал приветливый)

The sports hotel is lovely and clean. Food was great even for a picky eater like me and my son. Hotel staff are so friendly most of all waiters Sammy and abdo are absolutely they made our stay a 10 of 10!!!! I also recommend booking a snorkeling trip with barakat very reasonable prices and the staff on the boat were incredible. Even the captain took the time to point out string rays. The whole day was one to remember

The hotel is very conveniently located from Soho Square, a great evening shopping centre. It is also located close to the partner hotel, which has other amenities. The buffet was good, but there was a lack of soft drink refill stations (waiters had to come round and bring them to you, but did not happen regularly) and the food was very repetitive and not always to the liking of everyone. 90% of adults ate from the kids buffet because it had chicken tenders and fries every day so most people were trying to get 10% of the food. The room was conveniently located by the pool. The room needs a main light, as it is only lit by lots of small lights. This means the room is always very dark and as we were ground floor, to maintain privacy, we had to keep our curtains closed. Also 1 socket was not working, meaning we only had 1 socket available to us. The hotel itself is very nice, but when we were checking in, we were given no information about the hotel. We had no idea when food times were, no clue where anything was located around the hotel, no maps available and were not informed that there was a shuttle to the other hotel until we asked. It made the first days of our stay really tough to find our feet. Also bookings for tennis and squash were not done through our hotel but the other one, something we were not told until we asked at reception. It was a very frustrating experience because this could have been easily overcome by a map with all of the information and layout of the hotel. Sunbeds were nearly impossible to get as people would lay them out at 7am and not come back to them until 11am which needs to be addressed. It took us until the 4th day to get any sunbeds at all. Last thing I would mention is that the staff are really friendly and helpful, but some staff really are quite overbearing and pushy. This was quite uncomfortable at times. Initially, we thought it was nice they were trying hard to impress us, but there were certain staff who pestered us multiple times a day, following us across the hotel and making it very clear they wanted a tip, which we were happy to do if they did not pester us as much as they did. This made us not want our room cleaned, as we knew that it would mean we would have to have more interactions with some of the more pushy staff in the hotel.

The service was very friendly and staff always went above and beyond for our son. The food was very delicious and they had a different variety each night alongside entertainment. I would personally like to mention and thank Mr/yasser Ahmed, Mr Alaa Abo bakr, Alaa Hamdy and Chef Maged. Thanks for all of you Guys and hope see you soon

Thank you Amer❤️ Amer is very helpful towards me and my family he cleans the room everyday and leaves it spotless he’s been very kind to my family and me I really injoyed the room service and was very happy also Amer is very friendly to my family and me.Room number 8223

Amer 👍🏼🙏 the best worker! very friendly! The room was well cleaned, it was pleasant to enter the room. always clean.! Thank you Amer for the cleanliness. It was really nice. The bathroom was always clean and very tidy. We were all comfortable in the room. The staff was very nice. We will come back again. 3218 Concord El Salam 2024