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"The place was nice, nice staff and decent accommodation for the price. We saw a few scary people and things outside and around the hotel that put us off but overall it was a good stay"

"This hotel is hilariously bad… In a nutshell, great facilities but terrible service. 1. I asked the hotel to wash a pair of pants. I double-checked with the front desk, and they confirmed it would be delivered to my room before 6 PM. When I got back at 6:30 PM, it wasn't there. At 7:30 PM, I went downstairs only to find the pants at the front desk… no one ever brought them up. 2. When I returned to my room at 6:30 PM, I noticed that while the room was tidied, the toilet paper hadn't been replenished. Thinking I needed other amenities, I scanned the QR code on my phone to request them. The QR code actually worked today (unlike yesterday), but an hour after I made the request, nothing was delivered. Remembering the ridiculous experience on the phone yesterday, I went downstairs to the front desk to get them. Even then, it took another 15 minutes for them to be brought up. 3. The boiled eggs at breakfast weren't even cooked through – the egg whites were still runny… This really confirms it's a hotel with no service. The only positives: great location and newly renovated."

"Nice location for botanical gardens. Student style accommodation with fun decor, quirky games and games rooms. Useful kitchen, bonus pastry and coffee in the morning."

"Really happy with the stay, we had a bit of an incident with a broken down car and my son arriving late to meet us, we asked if we could accomodate my son rather than him going to his shared accomadation. Reception couldn't have been more helpful. Breakfast was great, (especially the make your own waffles), rooms were spacious and very comfortable. Will definitely come back."

"This is the second time I have stayed in the Leopold. It is a basic hotel, but delivers high-quality rooms, a good breakfast, and a perfect location for exploring Sheffield. The building is curious, as it is a converted school. It also opens directly (at the back) on to a pedestrian plaza with multiple bars and restaurants."

"Booked this hotel as a last minute booking for my friends wedding, was very impressed with the room and the staff. Check in was so quick and easy and the room was clean and tidy, the bed was MASSIVE and so comfortable, 100% would stay again."

"We were surprised how nice the hotel is for the price we paid. I went with an old friend for a mid-week city break in Sheffield. The hotel is pretty close to theb train station and we walked there easily with our wheeled suitcases. The hotel staff were friendly and helpful The bathroom had a bath and a shower; the bedroom itself was a decent size. I don't think the electronic safe was working correctly, or maybe it was used error, not sure about that, lol. There was a fridge in the room which was great and unexpected; the wi-fi was also excellent. The staff were friendly, and we could get more coffee, tea and milk from reception. We didn't go to the gym or spa, we did go swimming and it's a lovely, big, well heated pool. There were also two steam rooms, a sauna, an ice room and a discovery shower (a hot or cold shower with four sprays and red and blue lights). There wasn't a machine to spin the swimwear in, but there were polythene bags for wet swimwear. A lovely touch in the gym reception was a coffee machine, where you could sit down and have a free cappucino or whatever your fancy is. We got the train to Meadowhall which took 5 mins and cost £2.90 return (with our senior rail cards). Some locals said the tram was even easier, but we found the train easy enough and very fast. I would recommend this hotel to anyone wanting a city break in Sheffield."

"The location is good, the room was pleasant and spacious. But the staff were a little slow, it took a long time to check in even though there were three staff on reception and one person before me, two were on the phone together. I understand busy times but they weren’t particularly in a hurry to help, explain or apologise. Also had a drink at the bar and again, the staff were a little slow to help. They were fine and adequate but not particularly friendly. I have worked in customer facing roles and I’m not expecting the world but some hotels go out of their way to make you feel welcome and the staff here could definitely improve in this area. There was nothing wrong at this hotel and it was adequate for my needs but I wouldn’t go out of my way to stay here again."

"The location is super convenient, really close to Sheffield train station. It's less than a five-minute walk to the City Hall, Peace Gardens, Winter Garden, and Millennium Gallery. This is a chain hotel, and the service and facilities are all up to par. Sheffield is very hilly, just like a British version of Chongqing, with slopes everywhere. So staying near the train station makes arriving and departing with luggage much easier. I'll definitely choose this hotel again next time I'm in Sheffield."

"I'll be honest, after reading some of the reviews I wasn't expecting much. What I got was impeccable service, the front desk guys could not have been more helpful! Large room, clean, comfortable and tidy... Shower was wonderful, bed was comfortable and extra pillows are always a bonus!!! Just what I needed! Thankyou guys, I wouldn't hesitate booking again ❤️ "