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"One of the best hotels in Solo City. Customer service 5/5 - staff were friendly and service was excellent. Location 5/5 - close to Paragon Mall (2km) Breakfast 5/5 - delicious food and nice restaurant decor. Room 5/5 - bed was comfy and room was clean. Highly recommended."

"It's been wonderful staying here, but the hotel itself needs to be renovated. The staffs were nice and kindly provide many great information about the city."

"From the moment you arrive at FIM by Zigna, it becomes clear that this is no ordinary 3-star hotel. Everything feels considered, refined, and quietly elevated in a way that far exceeds expectations. The first impression is striking—the exterior is immaculate, with a sense of care that immediately sets the tone. Step inside, and that same attention to detail continues seamlessly into the rooms. They are spotless, thoughtfully designed, and maintained to a standard that would not feel out of place in a well-rated international 4-star property. What truly elevates the experience, however, is the management and ownership behind it all. There is a noticeable precision in how everything operates—from the smooth check-in process to the overall atmosphere of calm efficiency. It’s clear that someone is paying close attention to the finer points that many hotels overlook. The staff deserve special recognition. They are consistently polite, professional, and impressively efficient without ever feeling rushed or impersonal. Service here strikes that rare balance between warmth and competence. Breakfast is another highlight—genuinely exceptional. The quality, variety, and presentation go beyond what you would typically expect at this level, turning what is often a routine meal into something to look forward to each morning. Location-wise, it’s hard to fault. Perfectly positioned for exploring Solo, everything feels conveniently within reach. All things considered, the 3-star rating is genuinely surprising. By international standards, this hotel comfortably performs at a 4-star level, if not beyond in certain aspects. FIM by Zigna is a standout example of what happens when strong management, attention to detail, and genuine care for the guest experience come together."

"The location is best near culinary around the hotel. The staff very helpful. The ambience is ok. Really love to stay here. Every moment back to Solo always stay in this hotel."

"This hotel is pretty old but maintained well. The check in procedure was pretty smooth. But the coffee machine was broken and room amenities were poor in stock that we had to call the housekeeping to refill and repair it many times. There is no new bottled water but we had to call to have the refilled water delivered. The room was spacious and AC, hot water worked well."

"Good as usual. Under new management accor group. Maybe you can add hairdryer in the bathroom"

"3 star hotel but budget price. Room cleanliness is quite good. Executive room with city view. Superior room has no window. Choose executive smoking room. On the 4th floor it is good. In room 418 the water drain is slow and the deposit box cannot be used. The refrigerator is still cold. Breakfast menu choices are good."

"The hotel's location is quite close to the station, a mall, and there are many cafes and restaurants nearby. The room and bathroom cleanliness are decent, but it's a shame that the fixtures, like the toilet in the bathroom, have a lot of dirty stains and look worn out from use. The spring bed is too soft, and the springs aren't very comfortable anymore. Moreover, the pillows are extremely uncomfortable; the dacron filling is lumpy and flat. Additionally, the pillowcases, sheets, duvet cover, and towels are quite old-looking, with yellowish stains and a dull off-white color, making them unsuitable for use."

"Hotel nya ok Kamarnya bersih Rq conn - door, kebetulan bisa dapat apa yg di request Pelayanan ramah Recommended hotel when travelling to Solo"

"I was pleasantly surprised by this hotel. They gave me a room at the back of the building away from the traffic. They gave me room is bright, clean and cared for. A desk in the corner with a comfortable chair helps with any admin. Tea and coffee and water are available and a refill machine off free hot and cold water is on each landing. A buffet breakfast for 60k is available each morning and restaurant meals in the evening. I didn’t try as I had an early start and don’t eat after 5pm. Conveniently close to the railway station a few minutes walk away and easy walking, for a regularly fit person, to the sites of interest and many cafe, coffee and restaurants. I would stay again for sure."