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Stepping into this hotel felt like going back in time to The Great Gatsby. It's probably the most luxurious hotel I've stayed at in Osaka. They really made good use of the public spaces, and the Peacock Alley is simply stunning – I could admire it all day. The front desk staff spoke fluent English, which made communication quite easy. Contrary to what I read online, the standard room was perfectly fine. I was given a high floor, and the room was spacious, well-divided, with plenty of space for luggage. The twin room had two queen-sized beds (1.5 meters each), making it very family-friendly. The downsides were the low water pressure in the bathroom and the water not getting hot enough. They provided Aesop amenities, and the ginger scent was lovely. The breakfast was a bit disappointing. It was semi-buffet style with limited variety, and the main courses were quite uninspired, not really matching the room rate. I do recommend the French toast among the main dishes, it was excellent. The biggest issue was the long queues, which really detracted from the experience. The hotel's location is quite good. Directly downstairs is Green Place with a wide variety of dining options, and Ushigoro is on the third floor. You can walk to department stores like Hanshin, but taking a taxi is more convenient for Hankyu.

Had a wonderful stay, room is spacious, link to a mall sheltered. A junction away from Yodobashi Mall and Umeda Train station. The rooms are reasonably big. Love the bathroom. Separate beds are slightly bigger than single beds. Linens are luxurious high thread count. Room Flooring is semi wood and carpeted. Coffee and Tea are complimentary, comes with full set of in room requirements, ironing set, luxurious bathrobe, bar fridge, comfy bedroom slippers, safe, V Sassoon hair dryer, full bathing and vanity kit, toilet cubicle is separate by a door, bath tub is of good size, separate shower water pressure is fantastic. Motorised linen blinds, daily bottles of water Here’s my favourite: Facilities include 24hrs of fully equipped gym all machines including leg machines, bar and free weights, gym balls, foam rollers, treadmill, elliptical, bicycle etc. Use of Bathhouse and indoor swimming pool included as part of the booking. Spa facial and massage avail at a fee. Lounge area is great with nice matcha latte. Had buffet breakfast in the morning, sufficient variety. Lotsa fruits choices. Building is exclusive luxury. Initial check-in process can be better and less rigid. Pre-paid room type if unavailable, guests should be informed ahead prior to arrival. Somewhere between Trip.com and the hotel miscommunication should not affect the hotel guests traveling 12 hours to reach there. Director of rooms Mr Liam Wynn Williams saved the day. Thank you very much for your kind hospitality to resolve the issue.

The hotel is located between Shichome and Morinomiya, about a 10-minute walk to both subway stations. You can take a bus to Umeda, and it's very close to Osaka Castle. Dining options nearby are limited, with a few cafes and sushi restaurants that all close after 10 PM. There are no convenience stores in the immediate vicinity; the closest ones are near the subway stations. However, there are plenty of vending machines in Japan, so getting water is easy. There's no airport shuttle service, and I didn't encounter any staff who spoke Chinese. Nevertheless, the check-in process was very smooth. The breakfast was quite extensive, primarily Western-style with some Chinese dim sum. It's semi-buffet; drinks and some dishes need to be ordered using the QR code on the table, which brings up a Chinese menu. The restaurant environment is very pleasant. There seemed to be a teppanyaki section, but I didn't try it.

Extremely satisfied with my stay! The hotel's location is super convenient, and the room was spacious, bright, and very clean. The bedding was so soft and comfortable, I slept like a baby all night. The front desk staff were incredibly warm and attentive, always ready to help with anything I needed. Breakfast was delicious and had a great variety. The facilities are excellent, offering great value for money, and I truly felt at home. I'll definitely choose this place again next time and highly recommend it!

This hotel is super close to Namba Station, which is a major transportation hub. It's a new hotel with very new facilities. The room is a bit small but very well-designed, and the bedding is really comfortable. The hotel has a very 'Thai' scent, which is quite unique. It seems they don't usually offer free room upgrades, but when I arrived, the front desk proactively offered a discounted upgrade. The hotel is also very near to Takashimaya and other shopping spots. The Namba area is great for exploring, and you can get to Umeda in just four subway stops. Definitely worth staying here!

RWe chose this hotel specifically to celebrate our first wedding anniversary. We requested a higher-floor room in advance, but unfortunately it wasn’t provided. There was also no special setup or decoration in the room, and the front desk never mentioned anything about it. The room view was average, and the hotel is a bit of a walk from Shinsaibashi Station. The elevator had a noticeable unpleasant odour when going from the ground floor to the 3rd floor. Overall, the experience was just average. For comparison, we stayed two nights at another hotel during the same trip that was slightly cheaper, but the overall feeling and quality were noticeably better than at this W hotel.

Facilities: The classic quality of a long-standing luxury brand. Hygiene: Impeccable, as expected in Japan. Environment: Right above the railway station. Service: First-class service quality! Surrounded by amazing food options! An indispensable choice when in Umeda! However, it's a bit pricey and the rooms are a bit small.

I recently stayed at Hotel Hanshin Osaka during my trip to Osaka, and overall it was a very satisfying experience, especially for a first-time solo traveler visiting the city. One of the biggest advantages of this hotel is definitely its excellent location. The hotel is conveniently connected to transportation, making it extremely easy to travel to many of Osaka’s famous attractions and shopping areas. Whether I wanted to visit Dotonbori, Umeda, Osaka Castle, or even take day trips to nearby cities, getting around was smooth and stress-free. For someone traveling alone and unfamiliar with Osaka, staying here made the entire trip feel much more comfortable and convenient. Another thing that impressed me was the service provided by the hotel staff. The front desk employees were always polite, professional, and welcoming. They greeted guests with genuine smiles and were very helpful whenever I had questions. Even though there was sometimes a language barrier, they still tried their best to assist me, which made me feel appreciated as a guest. Good hospitality can really affect the overall travel experience, and this hotel certainly delivered in that aspect. The room itself was clean and well-maintained. Although the room size was slightly small, which is quite common in Japan, the facilities inside were surprisingly complete and thoughtfully arranged. Everything I needed was provided, and the layout was efficient enough that I still felt comfortable during my stay. The in-room hot spring bath was also a very enjoyable feature. After spending long hours walking around Osaka every day, being able to relax in the warm bath at night was incredibly refreshing and helped me recover from fatigue. If I had to mention one downside, it would only be the limited room space. However, considering the location, service quality, cleanliness, and facilities, I still think this hotel offers great value overall. I would definitely recommend this hotel to anyone visiting Osaka for the first time, especially solo travelers who want a convenient, comfortable, and reliable place to stay.

The room was a bit small, I booked a twin room for 2200 a night at the end of May. It was okay though, haha, the location is great, very convenient to get anywhere. It's right next to the station, and there are plenty of places to eat nearby. Hermes is right downstairs. Facilities: Quite new Cleanliness: Decent Ambiance: It's an older building, so a bit dated Service: Very good, I forgot my credit card and didn't have cash, but they still let me check in without a pre-authorization deposit.

This was my first time choosing this place for a business trip. The location was great, not too far from the station. I picked it because I dislike the noisy and chaotic central tourist areas, and I was ultimately satisfied with my choice. It’s a good place to experience local charm, and it only takes about 15 minutes or less by subway to get to the city center, which I thought was quite reasonable. The facilities were clean and trendy, which I liked. The large communal bath, only big enough for two people, was always crowded and required a wait, but I figured it was better than not having one at all. However, regarding the cleaning service, it would have been better if they had communicated more clearly that requests needed to be made the day before. After two days, I asked for cleaning at the front desk when I was heading out, but it was refused. I think a bit more flexibility in their policy would be beneficial. Anyway, the overall facilities were decent, and I would be willing to stay here again in the future.