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Δημοσίευση1 Δεκ. 2025|Deluxe One Bedroom Apartment
Guest UserThe apartment was central, clean and presentable. The bed seemed smaller than a double. The bathroom and kitchen facilities were good.
The TV was not programmed and we were unable to connect the tv to the internet so it remained unused.
We had two main issues during our night stay.
One - Continuous Horrendous noise from 11:45pm till early hours of the morning 1:30am ish then for it to start again at 4am. The noise was bottles being put in bins and bins being moved. It sounded like the bottles were being dropped from a height into the bin then the bins being emptied. We had such a poor nights sleep. In the morning we could see that the bins were right up against our windows to the apartment.
Two - We eventually dropped off to sleep to be woken up by our apartment door being opened and someone saying Hello..my husband shouted and the person apologised and shut the door. It was very scary and our privacy was disturbed and our sleep, and due to the fact we couldn’t sleep in the night, it was very unpleasant. I did not feel safe.
I emailed the company for an explanation but had nil response.
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Τιμή ανά διανυκτέρευση από:356 PLN
Δημοσίευση22 Φεβ. 2026
Guest User
The hotel is located in a convenient location beside the canal. Checking in was straight forward and reception staff helpful when changing from a double room to twin room.
Clean room no complaints
Felt cooked breakfast the next day a bit underpar - bacon slightly too hard and hash browns were soggy so disappointing.
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Τιμή ανά διανυκτέρευση από:355 PLN
Δημοσίευση18 Ιούλ. 2026|King Bed Studio Suite
JaiGHotel is in a good location approx 5 minutes walk to New Street station. Bed was comfortable and had a good sleep. Gym has step machine, indoor bike, running machine and some weights.
Room has fridge, ac,smart tv, dishwasher, kettle, cafetière. There are free tea and coffee facilities on second floor.
Staff are friendly. Breakfast was okay - fried foods, salad, coffee, fruits/salad.
Would definitely stay again if visiting the city.
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Τιμή ανά διανυκτέρευση από:296 PLN
Δημοσίευση14 Δεκ. 2025|City Single Room, 1 Bedroom
Dr Massey NazarianIt was generally a good stay. The only two issues I had this time were:
1- The shower drain was almost blocked. It took me ages to take my shower as the water was about to flood and I had to clise the water and wait for it to be emptied before I could open the water again.
2- the was not enough toilet paper.
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Τιμή ανά διανυκτέρευση από:207 PLN
Δημοσίευση8 Οκτ. 2024|Deluxe Double Room
Gayatri GallowayWhat a gem! Literally direct opposite one of the rear entrances of the grand New Street Station, up the stairs/lift into a little arcade of shops (nail bar/hair salon and luxury watches) and the hotel entrance.
The check in lobby is nothing much impressive but the overall building and decor with high ceilings, big staircases and marble surfaces are albeit a bit outdated in tone, still much preferable to us.
The room is very spacious and the bathroom with Elemis supplied soap walk-shower and self-standing bathtub is the biggest we’ve ever been into.
The hotel bar, restaurant and breakfast area are located on the first floor looking over the New Street pedestrian shopping street and the staff are very good.
ROOM
✖️ Bidet/Toilet Shower
☑️ Powerful Shower
✖️ Separate Conditioner
✖️ Vanity Kit
☑️ Slippers
☑️ Bathrobe
☑️ Double Pillows
☑️ Kettle
✖️ Balcony/Terrace
✖️ Smart TV
HOTEL
✖️ Well Appointed Reception Area
☑️ Professional Staff
✖️ Beautiful public areas
☑️ Good adjacent restaurants
✖️ Outdoor protected seating
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Τιμή ανά διανυκτέρευση από:332 PLN
Δημοσίευση21 Ιούν. 2026|Deluxe Double Room
Stephen the Solo guyAmazing Hotel. from start to finish. Underground carpark included in my room rate which included electrical car charging via pod point. Check on was straight forward. We was allocated level 4 room Patronas which had two double beds we had requested twin room so this was perfect. bathtub with rain shower over. Espa products which where nice. 60 inch TV in the lounge area with separate sofa. breakfast in the Sky lounge on 5th floor which was superb. full traditional buffet with the added bonus of Al a carte. hotel has a brilliant casino on the Saturday evening the had great live singers. Food in the casino was first class and the badmr was responsibly priced. Spa area had outside hot tub. pool saina steam room. all very clean and beautiful. onto of this the hitel is situated on resort world so lots to do from shopping in the outlet. peppa pig world for younger families. tutankhamen and Titanic experiences. The National Exhibition Centre. BP Pulce. music venue. outstanding service, location and service. I will be back.
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Τιμή ανά διανυκτέρευση από:358 PLN
Δημοσίευση18 Ιούλ. 2026|Standard Double Room
Guest UserLovely place to stay, the owner was very responsive which is great and accommodated a late check out which I totally appreciate! I was originally given the wrong room but once Informed the owner he amended this and apologised. The original room I wanted actually had a broken door panel which he explained but it didn’t bother me to be honest. Loved the bath and the projector - a few things unfortunately that need to be looked into, the bathroom flooded during my shower with the water migrating to the right side which then needed me to physically use whatever I could to get the water towards the shower drain.
The bath, when you’re running it the attached shower continuously also drops water again which I had to get whatever I could to soak up.
There is no shampoo or conditioner in the shower, bath salts would be a lovely touch considering I feel the bath is a real selling point to the room. The cutlery was dirty but it’s ok because I wash anything before I use it.
In the morning workmen whithin the apartment were making the MOST noise, literally in the little terrace just under the apartments windows however the apartment does have supply pair of earbuds which I soon realised was needed.
Either way I will stay again for sure but yeah needs some tweaks which I’m highlighting as constructive feedback. Thanks Gurmukh
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Τιμή ανά διανυκτέρευση από:321 PLN
Δημοσίευση28 Μάιος 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Τιμή ανά διανυκτέρευση από:289 PLN
Δημοσίευση29 Ιούν. 2026
M Ali J
Spacious Rooms: The rooms are very large, offering plenty of space to unpack and relax.
Great Kitchen Amenities: The room is equipped with fantastic amenities, specifically the dishwasher, hob, and microwave, which made the stay very convenient.
Amazing Location: Perfectly situated with numerous restaurants, attractions, and public transport links right on the doorstep, plus plenty of convenience stores nearby.
Exceptional Staff: The entire team was amazing, from the welcoming reception to the room service staff.
Air Conditioning: Having proper AC was a huge bonus and a lifesaver during the hot days.
Needs improvement
Tiny Washroom: The bathroom is incredibly cramped. It is so small that you have to awkwardly shuffle around just to manage closing the door.
Uncomfortable Bed Setup: Instead of an actual double bed, the hotel pushed two single beds together. This created a hollow, sinking gap in the middle of the mattresses, which was quite uncomfortable.
Infrequent Housekeeping: We only received room cleaning once during our entire 11-day stay. Even considering it is an aparthotel, the lack of daily or more frequent room service was disappointing for a trip of that length.
No In-Room Washing Machine: Despite having a kitchen setup, there was no washing machine inside the room, which would have been very helpful for a longer stay.
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Τιμή ανά διανυκτέρευση από:283 PLN
Δημοσίευση6 Ιούλ. 2026
Guest UserAfter unable to leave Birmingham, We decided to stop at the Clayton again and give it another night from the bad system issues they were having.
This was a lot better granted and the floors are very secure having floor locked to your key cards to get access. Breakfast we were earlier down and it paid off. Breakfast was better this time. Only little issue was the bathroom could do with a bit more attention to detail with little bits of little black mold in the more harder to reach areas and red residue in the grouting in the tiles. Apart from that sure I’d sure recommend it for the pricing
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Τιμή ανά διανυκτέρευση από:349 PLN