Βρείτε ξενοδοχεία 4-Star στην πόλη Μανίλα

"We always enjoy the breakfast here. The dining area is always clean and the servers are friendly and accommodating. As for the room, the one we booked is spacious enough for four adults. The beds are big and are comfy. We will definitely return, especially if there will be promos from online booking apps."

"I chose this hotel to celebrate a special occasion and was genuinely looking forward to the stay. The property itself is beautiful, well-maintained, and offers the quality you would expect from a 4-star hotel. Unfortunately, the service and communication did not meet the same standard. Before my arrival, I submitted a special request and received a response from the hotel with additional information. To avoid any confusion, I even called the hotel to clarify the details. Afterward, I modified my request through the proper channel, assuming it would be reviewed and updated in their system. To my disappointment, the revised request was never acknowledged or acted upon. What is most frustrating is that the hotel had multiple opportunities to review and confirm the updated information, yet it appears that no one checked it. For a 4-star property, attention to guest requests and communication should be a basic expectation, especially when guests are celebrating important occasions. While the facilities are impressive, the lack of attention to detail significantly affected our experience. A beautiful hotel alone is not enough when guest communications are overlooked. This experience left me disappointed and feeling that the hotel fell short of the level of service it advertises. I hope management takes guest requests more seriously and improves its internal communication processes, as this is an area that clearly needs attention."

"We booked a Deluxe Room with a king-size bed at Manila Prince Hotel for our 3rd wedding anniversary celebration (3D2N) for 2 adults and 1 toddler. First of all, I'm grateful that I found a great deal through Trip.com, almost 50% off with breakfast included! As I've mentioned in a previous review for another hotel, I'm generally not a fan of older hotels. However, Manila Prince Hotel pleasantly surprised me. The property is very well maintained and has an excellent location, with popular attractions such as the National Museum, Rizal Park, Fort Santiago, and even Chinatown nearby. What stood out to me the most: The Service The staff were amazing! Everyone was attentive, courteous, and pleasant, from the guards and concierge to the receptionists and room service staff. I could tell they are well-trained and professional. Special shoutout to Sir Ivan for taking such good care of us and even taking the time to play a little with our son. You truly made our day! Another thing I appreciated was how accommodating they were. I needed a needle and thread to sew a piece of clothing, and they were able to provide it promptly. The Buffet Breakfast There were plenty of options, everything we tried was delicious, and it offered great value for the price. The Room The room is definitely old, but it was clean and came with complete amenities. I also appreciated the complimentary items provided, such as bottled water, coffee, and tea, which made our stay even more comfortable. One thing I would suggest to management is to gradually replace some of the older fixtures and items that are already showing signs of wear. For example, the bathroom rubber mat had some mold spots, likely due to moisture, and the toilet paper holder had a bit of rust. Other than those minor issues, we had a really great stay. Highly recommended for families!"