Βρείτε ξενοδοχεία 5-Star στην πόλη Σαπόρο

"Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable."

"Location: If you couldn't book the hotel's free shuttle or the Kappa Liner bus, you can take rapid bus #7 or #8 from Sapporo city center to Daiichi Hotel Mae, and the hotel is right there. There's also a bus to Sapporo Ski Resort that stops at the same platform. Room Amenities: The room was clean, tidy, and very spacious, and it even had its own private hot spring bath. I booked a package that included breakfast and dinner. The food was just okay, but there was a self-service bar and some snacks."

"This was my third stay, and it seems the room has been renovated, which is great. The price is reasonable, offering excellent value for money. The breakfast, as always, was outstanding. The lobby even has a duty-free morning market selling huge scallops! The staff are all very friendly and speak fluent English. It's super close to JR Sapporo and Hokkaido University, and an easy walk to Tanukikoji. Highly recommend!"

"The hotel is easily accessible, about a 20-meter walk to the right from the North Shinchi station exit, which you can reach by walking underground from Umeda station. Alternatively, you can take the train to Yodoyabashi station and enjoy a scenic walk, passing through a small section of Nakanoshima, which takes about 8 minutes. This time, I stayed for 7 nights. I had a late-night check-in due to a delay, and I'm very grateful to the friendly front desk staff, a young man with a Northeastern Chinese accent who spoke Chinese. He was incredibly helpful, even though my registration ultimately didn't go through. My assigned room was also very satisfactory. This was my second visit, so I'm quite familiar with the surroundings and facilities. The area around Umeda is fantastic for shopping and dining, with several well-known establishments within a 10-minute walk. My only regret is still not getting to try the famous ramen shop across from the hotel. It opens at 10:00 PM, and by then, I'm usually too full to eat. The communal bath here is one of the smaller ones among the Montenapoleone hotels, with just one hot tub and 7-8 shower stalls. However, all other amenities are present. The coffee and mini-bar next to the front desk are available after 11:00 AM, and the quality is decent. One small disappointment this stay was that the room no longer provided facial cleansers and lotions, which were available during my visit last month."

"The hotel was excellent! The room was spacious, the view was great, and everything felt brand new. The staff provided exceptional service too. We dropped off our luggage early before heading out, and when we returned to check in that evening, a staff member escorted us all the way from the ground floor to the 9th-floor lobby. Our room was already assigned when we gave our name, and our luggage was already waiting for us inside. The breakfast was also absolutely fantastic – delicious and fresh, especially the sashimi rice bowl. My 6-year-old son even got a complimentary breakfast. We also dined at their French restaurant for dinner. For three people, we ordered two full courses and a children's set meal, which only came out to 1500 RMB. The best part was that each dish was paired with a different wine, offering incredible value for money. This hotel truly offers a luxurious experience; I'll definitely stay here again on my next visit!"