Βρείτε ξενοδοχεία 5-Star στην πόλη Πουκέτ

"The hotel environment is generally quiet and peaceful. However, when checking out, they were unwilling to grant even a 30-minute late checkout. As for the Shimmer restaurant within the hotel, there's one waitress who seems to have a split personality. Her demeanor and attitude towards white guests and Asian guests are completely different. White guests are allowed to use the beach loungers just by ordering a drink, but when I wanted to, I was told I had to spend a minimum of 3000 Baht. Her attitude was also very poor, almost as if she was interrogating a criminal. The service from everyone else, though, was quite good and friendly."

"My experience at Keemala was beautiful and different in terms of concept and design 🌿. What I liked most was how smartly the property blends the villas with nature. You feel like the villa is part of the forest, not just a normal hotel room. The atmosphere is peaceful, the privacy is great, and the views around the property give a relaxing feeling away from city noise ☁️. The bathroom was truly impressive, with beautiful design, space, and details ✨. It was one of the best parts of the villa for me. Breakfast was also good, and the shakshuka was amazing and very delicious 🍳. The staff were kind and respectful ⭐️, and it was clear that they tried to help as much as possible. However, I also felt that some of them seemed a bit tired or stressed. That being said, I did not feel the place was as luxurious as I expected for the high price 💸. The experience is unique, but it is more about the nature concept, privacy, and design rather than classic luxury or the level of service I expected from a resort at this price. Also, you should not mind seeing geckos almost everywhere 🦎. This may be normal because the property is surrounded by nature, but it may not be comfortable for everyone. The most disappointing part of my stay was an incident near the private pool. There was a glass cup, and I thought it was safe to use around the pool or maybe non-breakable, but the wind knocked it down and it broke. After that, the hotel charged the full 3,000 THB deposit for cleaning, even though the staff cleaned the area in less than 20 minutes and told me it was safe afterward. Later, during checkout, I was told again that the area was not safe and that the deposit would be kept for further cleaning, which felt very frustrating. I really think the resort should provide non-breakable cups around both private and public pools, because glass near a pool can easily become a problem for any guest, especially with wind or outdoor areas. I also hope the deposit policy becomes clearer and more reasonable, because losing the full deposit for an accidental situation left a negative feeling at the end of the stay. Overall, I recommend it if you are looking for a unique nature stay, high privacy, creative design, and a beautiful bathroom. I would not recommend it if you expect strong luxury for the price, dislike geckos, or do not like strict policies for small accidents."

"An incredible return visit — Cape Sienna never disappoints This was our second stay at Cape Sienna, and it was every bit as wonderful as the first — maybe even better. We stayed for 9 nights and were sad to leave. What struck us right away was that the staff remembered we were returning guests. That kind of attention to detail says a lot about how this hotel treats its guests, and it made us feel genuinely welcomed from the moment we arrived. The views here are simply amazing — the kind you find yourself stopping to take in every single day, whether from the room, the pool, or the restaurant. Cape Sienna’s hillside position gives it a real edge, and it never gets old. The location is another huge plus. You’re close to everything you’d want — restaurants, beaches, and activities are all within easy reach, so you get the best of both a peaceful retreat and easy access to explore. And then there’s the staff. Every single person we interacted with was warm, happy, and genuinely helpful — the kind of service that makes a good hotel into a great one. It’s clear the team here takes real pride in what they do. We’re already looking forward to a third visit. If you’re considering Cape Sienna, don’t hesitate — book it"

"A beautiful hotel with magnificent views from the pool, restaurants, and many rooms. It's more suited for adults seeking a quiet, secluded getaway. You'll hardly see anyone anywhere! There's a lovely small beach with great snorkeling, loungers, a cafe, and a restroom, and again, hardly anyone there! Make sure to bring your water shoes. The breakfast selection is small, with a menu for hot dishes and a small buffet line. The coffee is excellent. I had lunch twice; one time it was delicious – spaghetti with scallops – but the second time, the duck confit was old and not very good. For dinner, we either drove or walked to the promenade, where there are many budget-friendly options. The buggies are helpful for navigating the hills. The staff is superb; they promptly resolve all issues. When it rained, they ran to the car with umbrellas to help us stay dry. We even received a room upgrade and were allowed a late check-out, which was incredibly convenient. Thank you for a wonderful stay!"

"Let's start with the positives: the staff at the front desk, room service, and restaurant guides were all smiling, helpful, and greeted everyone warmly. Now for the negatives: The room we stayed in this time was actually quite small; with two people and two pieces of luggage, it felt a bit cramped. We stayed in Building 2 this time. When checking in, I told the front desk about a previous stay (in a suite in Building 3) where the balcony faced a huge, noisy air conditioning unit from next door, making it impossible to sleep, and asked to avoid a similar room. However, every room in Building 2 this time had individual AC units, not central air, and the main issue was that the AC blew directly onto the bed! I managed to sleep the first night, but woke up in the middle of the night from the cold. On the second night, there was nothing I could do to block it, so I had to grab the hotel's bathrobe to use as a makeshift wind deflector. Moreover, when the AC blew downwards, the whole room would warm up, but when it blew directly, the temperature would drop. No wonder the room also came with a fan (another room on the 7th floor). The room design felt very makeshift and lacked the thoughtful hotel ambiance: although it did create a lush atmosphere (with green plants everywhere and numerous seedlings for photo opportunities). Because I didn't sleep comfortably, I probably won't consider staying here again."

"The most comfortable resort near Phuket! We absolutely loved this place and the staff. The sea was perfect, calm and not wavy at all, although I guess it depends on the season. The breakfasts were delicious, with a wide variety of food to choose from. The villas had beautiful views and easy access to the beach. Manager Anna was incredibly attentive and fulfilled all of our requests instantly ❤️ Everything about our stay was wonderful, peaceful atmosphere, excellent service, and truly relaxing surroundings. It’s the kind of place you want to come back to again. Highly recommended for anyone looking for comfort, privacy, and a perfect beach getaway."

"This hotel is truly beautiful. You can go clamming right outside your room and we saw so many sea cucumbers. A big thank you to Breas at the front desk for their incredibly warm service. They made sure we had plenty of water and amenities. During our stay, they'd always greet me warmly and ask how my stay was, even calling the room to check if everything was to our satisfaction. We stayed at two hotels, and the service here was by far superior. The scenery is also breathtaking; every photo you take looks like it belongs in a magazine. We're planning to come back and stay here again next year for a few days. My whole family raved about it the entire time! 👍 There are also small animals to feed, and the staff there were equally enthusiastic. They'd always approach us to give us food and guide us on how to feed the animals. Our child loved spending a long time there each visit. It's a shame we didn't book the restaurant in advance. We'd planned to have our anniversary dinner by the sea, but there were no tables left. If you're going, remember to book the night before!"

"We chose a family room, and the kids had bunk beds, but it turned out to be an older renovation. The key card stopped working immediately; check-in was already late, around 10 PM. In the morning, we asked for a change, and thankfully, the staff handled it quickly. We moved to a room with one large bed, and they added an extra bed for us, which was much more comfortable! This room had been recently renovated! The hotel's location is excellent, very close to the sea! The beach club is super. You step out of the hotel, and there are shops, massage parlors, and a 7-Eleven nearby!"