Δημοσίευση8 Οκτ. 2025
America7146
Overall, it was a pleasant stay, but I wouldn’t quite consider it a five-star experience.
The building itself is beautiful, and the bed and sauna were both very comfortable. I also want to mention Sarah from the sauna team — she was extremely kind and helpful, which made a great impression.
That said, I was quite disappointed with the room’s cleanliness. When we checked in, we noticed stains on the pillow, sheets, and duvet. We asked for the pillow to be replaced, but it seemed to be overlooked the first time. Even more surprisingly, the bedding didn’t appear to be changed the next day — the same stained pillow and sheets were still there, which was disappointing.
We also accidentally spilled a bit of coffee on the bedside table one morning, and when we came back later that day, the stain was still there, which made us question how thoroughly the room had been cleaned.
Lastly, a small detail — my surname, “Lin,” was misspelled as “Lim” twice. It’s a minor thing, but one I wouldn’t expect from a hotel of this rating.
In summary, while the property and facilities are lovely, the cleanliness and attention to detail fell short of what I’d expect from a five-star hotel.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:1.072 DKK
Δημοσίευση10 Μάιος 2026
Paphon HirunyachokeIf you are looking for a tranquil escape where you can unwind in peace, you may want to look elsewhere. While the Hôtel & Spa RÉGENT Petite France boasts a stunning aesthetic and an unbeatable location in the heart of the historic district, the actual experience is far from serene.
The building itself is immaculate—the cleanliness and amenities are top-tier, and you can’t fault the ”Instagrammable” views. However, the atmosphere is surprisingly high-energy and restless. It feels more like a bustling crossroads than a quiet sanctuary.
The Service Gap
The most jarring part of the stay is the service. For a hotel that presents itself as a luxury spa destination, the staff interaction is disappointingly cold and inefficient.
• Lack of Hospitality: Don't expect a warm welcome or proactive assistance. The service feels transactional at best and dismissive at worst.
Verdict
If you just need a clean, beautiful room in a prime spot and don't mind navigating a service-less, high-traffic environment, this works. But if your goal is to be pampered in a quiet, stress-free bubble, the service hurdles here will likely leave you frustrated.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:1.294 DKK
Δημοσίευση15 Φεβ. 2026
Guest User
Location is great just at front of the Cathedral. Rooms with the view are very small and the price is elevated as there are practically no other competitive hotels.Next time in Reims I consider to rent an apartment.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:1.215 DKK
Δημοσίευση2 Ιούλ. 2024
Wahyu Hwang
room size is decent, location is around 800m from train station, a 10-15 min walk, great location as it's near a lot of cafes and restaurants
if you are taking check-in luggages, you might have it harder when dragging the luggage wheel through stoney paths surrounding the hotel.
closet has no bidet, as european standard, so if you need it, you might consider taking portable electric bidet, water flow is abit small but it's just personal preferences, other than that everything is good
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:1.294 DKK
Δημοσίευση12 Ιαν. 2026|Executive Artist King and Sofa Bed Room with Balcony
Guest UserThe hotel is classic and beautifully designed, offering a timeless charm. The view from the room was stunning and added to the overall experience. Breakfast was marvelous, with a wide variety of delicious options. The staff were consistently friendly and helpful, making the stay feel warm and welcoming. A special thank you to the concierge team for their excellent assistance with transportation arrangements. Truly a delightful stay!
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:1.550 DKK
Δημοσίευση4 Φεβ. 2026
Guest User
Centrally located, nice hotel with reliable and friendly service. Service at the restaurant on the ground floor was a little slow but great food. Excellent breakfast buffet and great service. Strasbourg and more generally Alsace is beautiful over the Christmas season.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:1.151 DKK
Δημοσίευση31 Δεκ. 2022
Guest User
Magic, smiles and small customer care.
The hotel is very comfortable and comfortable. The spa is very good , clean , swimming pool , sauna , hammam and the possibility of care . The restaurant , what to say , exceptional , refined , surprised , A real delicious. Magic stay.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:1.567 DKK
Δημοσίευση4 Ιούν. 2026
Guest UserBest hotel we’ve ever been at.
Absolutely beautiful, great staff, helped us with everything and brought us many gifts!
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:1.498 DKK
Δημοσίευση12 Δεκ. 2025
Ray_Toronto_ON_Canada
Enjoyed our stay. Area is more remotely located so you need to have a vehicle for convenience.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:3.182 DKK
Δημοσίευση18 Φεβ. 2025
Mickychoo
Memorable stay in Reims. Amazing dinner in the 3 michelin star.
Εμφάνιση περισσότερων
Τιμή ανά διανυκτέρευση από:3.730 DKK