Kimpton Bamboo Grove Suzhou

This hotel beautifully blends modern elegance with traditional Chinese design elements, creating a serene and visually stunning environment. Traditional features, such as pagoda-style roofs and subtle nods to Chinese aesthetics, add a unique and authentic charm. The spacious rooms, complete with balconies, make it an ideal retreat for guests seeking a perfect mix of comfort, style, and cultural immersion. What’s even better is the complimentary high tea and morning coffee served to all guests, adding a touch of luxury to the stay. The front desk staff are exceptionally friendly and helpful, with special thanks to Rainbow (our WeChat conversation), who went above and beyond to assist my family. She selflessly used her own Didi account to help us book a car to Pudong Airport, making our experience truly memorable. We’re incredibly grateful for her dedication and kindness.

It was a perfect trip. The hotel’s location is excellent, and the building’s design is both modern and luxurious. What stood out the most, was the hospitality of the staff. Everyone was incredibly friendly and provided impeccable service. In particular, Rachel took great care of us throughout our stay with her thoughtful attention to detail. If I ever visit Suzhou again, I will definitely stay at this hotel without hesitation.

Excellent stay at the Kimpton - Rooms were large and tastefully furnished, and the indoor pool and gym were also excellent. The hotel is also right beside an upscale open-air mall with several eateries, so there were many good meal options right by our doorstep when we didn't want to head further out to town.