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Love staying at the Cree and it is so convenient when there is an event on at The Venue! Yes, there is construction going on outside at the moment, but it did not affect the stay at all. The place is growing and I’m excited to see it when it’s done! The staff there is always friendly and kind. I felt safe there if I was by myself. The casino area, including restaurants , bathrooms are clean. The Venue is also well set up and clean. BIG WINNER: The beds are amazing… wish I could take one home with me, along with the pillows and comforter!! 😆.

The room is relatively clean, the toilet is too shallow, the flushing is afraid of splashing on the body, can the hotel change it?

Clean and tidy good breakfast and close to West edmonton mal

The hotel is in a good location in the urban area, convenient for travel, and has a good view.

We had a great stay at Best Western Plus last weekend during the snow storm. I asked for a hygiene kit from the front desk and she gladly offered the shaver and the cream I desperately needed. I will be back this summer and I will stay at this hotel again

The hotel is ideally located to locations for downtown Edmonton and West Edmonton. The breakfast choice is very good for this standard of hotel. The rooms are spacious and general facilities are good such as gym and pool. There is no bar or food lounge but there are lots of restaurants nearby. What lets it down is that it is quite dated and looking a little wornout/tired. To some degree it is starting to look more Motel than Hotel and impressions are really important. In my view the rooms are in need of a modern renovation. Despite that I would stay again. I dont think it deserves the rating that it has on Trip.com and would put it at 7.5/10.

I’ve stayed at this hotel many times. It’s always clean, but the rooms are smaller compared to others in the same price range. The staff are friendly, and the location feels very safe—plus, it’s close to Walmart and plenty of food spots. Breakfast is average, but good enough to start your day.

This was our second stay at this hotel. Last year's experience was good, so we returned, but this time, the experience wasn't as good. The negative service review stems from the fact that on our departure morning, the cleaning staff knocked on our door at 8:45 a.m. to ask what time we'd check out. I've stayed in many hotels, but this was the first time I'd encountered such a situation. It was very strange. We were supposed to leave before 11 a.m., so we were fine. This was incredibly unprofessional. I couldn't believe this was a Hilton Double Tree! Did the hotel really want us to leave early? Were they interrupting guests to avoid delaying cleaning? I can't understand if this is something the hotel trains its staff to do, or if it's just their own behavior. The cleaning staff knocked on our door with a piece of paper and a pen to fill in the check-out time. The room amenities were also less than satisfactory. There was no microwave or electric kettle, the bedside phone didn't work, and the hair dryer was broken (I later had it replaced by housekeeping). Positives: Clean, comfortable bed, great view from the west-facing window, mostly friendly staff, breakfast wasn't free but had a good variety, and the location was good, about a 10-minute drive from the West Mall.

Great central location with friendly staff. Room upgraded for free due to Marriott membership. Beds are very comfortable. TV has chromecast (took some time setting up). Shower water pressure a tad on the low side w/ water saving shower head. Parked at surface parking right beside the building ($35/night, underground parking available as well).

If the food is important on your stay, this is the place to be. The option to have 7-12 breakfast or to extend until 2:30 with brunch is fantastic because you can wakeup late or do any other activity then straight to the restaurant. Both options are delicious, well stocked and prepared to perfection. We tried both the early breakfast and the brunch. Based on the good experience, we decided to try the restaurant bar at night. Same story, good food. Another common thing you'll find is the hospitality and the good mood for every single staff. Is a well notice thing which sometimes is not common. The rooms are quiet and if you get in the upper level, the view can add an extra. We're in Edmonton usually two times a year. Definitely we'll come back here