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Δημοσίευση24 Ιούλ. 2026|Deluxe Room, 1 King Bed
Guest UserI really want to give this hotel a great review! The front desk staff were patient and welcoming, making me feel right at home. The room was spacious, quiet, and very clean. The location is super convenient with easy access to the subway and buses, and it's even within walking distance to the Brandenburg Gate. Sony Center's night views are right downstairs, which is a big plus. The breakfast quality was excellent, with salmon and another type of fish, and a good variety of dishes. The freshly squeezed juices were a nice touch! There are also plenty of great restaurants nearby, and being next to the Mall of Berlin makes shopping incredibly easy!
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Τιμή ανά διανυκτέρευση από:253 SGD
Δημοσίευση2 Δεκ. 2025
Doreen Teuchert
This was a fantastic hotel in a perfect central location. The staff throughout the entire property were attentive, professional, and genuinely dedicated to providing excellent service. The room was incredibly spacious and truly luxurious — I absolutely loved it.
Breakfast was high-quality with a great selection, and once again the service was outstanding. I could not have expected more from my stay. Highly recommended!
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Τιμή ανά διανυκτέρευση από:339 SGD
Δημοσίευση26 Ιούλ. 2026|One Bedroom Apartment
Guest User
We stayed for four nights at the Sana Hotel in an apartment. The accommodation was very nice: clean, bright, and comfortable.
The only downside was the hotel's wellness area (swimming pool, sauna, and hammam), which was unfortunately very difficult to enjoy. It quickly turns into what feels like a water park because many families come with their children and do not respect the rules. The children run, shout, dive, and jump into the pool, and the parents often do the same. It is impossible to enjoy this area, which is supposed to be peaceful and relaxing. Whether you're in the pool or lying on a sun lounger, you end up getting splashed every time someone jumps into the water.
The rules are clearly displayed at the entrance to the wellness area, but there are no hotel staff present to ensure they are respected. The same applies to the rule stating that children are not allowed after 8:00 p.m. Unfortunately, there were children in the wellness area until 11:00 p.m. every evening during our stay.
This is a real shame, as the wellness area is of little use if you are looking for peace and relaxation.
******
Wir haben vier Nächte im Sana Hotel in einem Apartment verbracht. Die Unterkunft war sehr gut: sauber, hell und komfortabel.
Der einzige negative Punkt war der Wellnessbereich (Schwimmbad, Sauna und Hamam), der leider kaum nutzbar war. Er verwandelt sich schnell in ein regelrechtes Freizeitbad, da viele Familien mit ihren Kindern kommen und sich nicht an die Regeln halten. Die Kinder rennen, schreien, springen und tauchen ständig ins Becken, und auch viele Eltern verhalten sich genauso. Es ist unmöglich, diesen Bereich zu genießen, obwohl er eigentlich der Ruhe und Entspannung dienen soll. Egal, ob man im Wasser ist oder auf einer Liege liegt – bei jedem Sprung ins Becken wird man nass.
Die Regeln sind am Eingang des Wellnessbereichs deutlich ausgeschildert, doch es gibt kein Hotelpersonal, das auf deren Einhaltung achtet. Dasselbe gilt für die Regel, dass Kindern der Zutritt nach 20:00 Uhr nicht mehr erlaubt ist. Leider befanden sich während unseres gesamten Aufenthalts jeden Abend bis 23:00 Uhr noch Kinder im Wellnessbereich.
Das ist wirklich schade, denn wer Ruhe und Entspannung sucht, kann den Wellnessbereich kaum genießen.
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Τιμή ανά διανυκτέρευση από:180 SGD
Δημοσίευση6 Ιούλ. 2026
Fachrin Aulia NasutionWe chose this hotel to escape the summer heat with our baby, expecting the level of service and professionalism that comes with the JW Marriott brand. Unfortunately, our experience was disappointing from the moment we arrived.
We checked in at around 4 PM and were greeted by a very long queue with only one receptionist serving guests. The wait exceeded an hour, and even after reaching the front desk, the check-in process itself took an unusually long time.
The biggest issue came when we were informed that the room we had booked was still occupied because another guest, described as a premium member, had not yet checked out. Regardless of the reason, we had paid for that room and expected it to be available at the guaranteed check-in time. Guests should not have to deal with operational issues that are entirely within the hotel’s control.
As a temporary solution, we were placed in another room while waiting for our booked room to become available. We ultimately had to wait around five hours before we could finally move into the room we had reserved. This was especially inconvenient while traveling with a baby and disrupted the first day of our stay.
The hotel did offer a late check-out as compensation, but that did little to offset the inconvenience, wasted time, and frustration caused by the situation. The issue should never have happened in the first place, and the recovery fell short of what I would expect from a luxury hotel.
Overall, this experience was far below the standards I associate with JW Marriott. I hope the hotel improves both its check-in operations and the way it handles situations where booked rooms are not available as promised.
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Τιμή ανά διανυκτέρευση από:154 SGD
Δημοσίευση7 Φεβ. 2026
人上人
This stay was fantastic and exceeded my expectations! The room was spotless and very comfortable, with a great layout and an amazingly cozy bed—l felt relaxed the moment I walked in.
The staff were warm and professional, and everything from check-in to check-out was smooth and hassle-free. The property is quiet, well-maintained, and feels very welcoming throughout. I'd definitely stay here again and would happily recommend it to friends.
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Τιμή ανά διανυκτέρευση από:125 SGD
Δημοσίευση21 Ιούν. 2026
Guest UserGreat experience! The location is convenient, the rooms are clean and comfortable, and the staff is friendly and professional. The check-in process was smooth, and everything was well organized. Breakfast offered a good variety of fresh food, and the overall atmosphere was pleasant and relaxing. I would definitely stay here again and recommend it to anyone visiting the city
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Τιμή ανά διανυκτέρευση από:113 SGD
Δημοσίευση10 Μάρ. 2026|Twin Room
PengkuangyiBooked this hotel for a trade show. All the rooms are quite small, but the location is truly excellent. There's a subway station right outside, and the U2 line goes directly to Messe Berlin without any transfers. About 700 meters away, there's a fantastic Chinese restaurant that I ended up eating at every day. The hotel is also in the city center; it's just a 15-minute walk to the Brandenburg Gate and Museum Island. The breakfast restaurant, located under a dome, is beautiful and faces the German Cathedral.
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Τιμή ανά διανυκτέρευση από:182 SGD
Δημοσίευση20 Ιούλ. 2026|Collection Room Atrium View
Guest User
Booked this for my son's 18th birthday trip. We booked two hotels of similar quality in Berlin for the kids so they could have a change of scenery during their stay. When I made the reservation, I mentioned it was their first independent birthday trip. The first hotel gave them complimentary drink and dessert vouchers, but this one didn't offer anything. My son said the hotel was nice and lively, with decent, standard facilities. They even ran into a singer who was performing in Berlin during their stay! On the downside, the swimming pool was very small and didn't really match the hotel's overall standard.
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Τιμή ανά διανυκτέρευση από:195 SGD
Δημοσίευση7 Δεκ. 2025
Guest User
The hotel is very beautiful Location is very good and quiet, beautiful rooms and I love the Spa. We’re regular guests, visited the hotel several times and that’s why we always come back. This time our stay was not as good as always. Our room was not cleaned, I called the Receptionist and requested our room to be cleaned since we needed new Towels for the Spa, nothing happened, I even informed the front Dest while leaving for the room to be cleaned, came back late at night and the room was not cleaned.
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Τιμή ανά διανυκτέρευση από:87 SGD
Δημοσίευση4 Μάιος 2026|Standard Room
Guest UserThis hotel is nestled in a quiet forest. There was an issue with the coffee pot and coffee creamer, but the way they handled it was satisfactory. Perhaps because it was the off-season, the price was quite affordable for a hotel of this caliber.
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Τιμή ανά διανυκτέρευση από:74 SGD