Ψάχνετε για ξενοδοχεία σε Temecula; Διαβάστε κριτικές ξενοδοχείων και επιλέξτε την καλύτερη προσφορά για τη διαμονή σας.

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Προτεινόμενα ξενοδοχεία για εσάς σε Temecula

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5 star

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Business travel

Embassy Suites by Hilton Temecula Valley Wine Country
3.6/5100 κριτικές

Embassy Suites by Hilton Temecula Valley Wine Country

Temecula|0.83km from city center
I have a terrible experience. From the moment that we entered the room, we already encountered problems. First, the AC automatically turns off and on & it is on fan mode only and sometimes warm air comes out from the vent. We called maintenance several times and the least that they can do is to provide us an electric fan. Due to that problem we were not able to sleep soundly & then around 7:30am someone called us and reminding us about trash. I was half awake I can’t understand what she just told me because my sleep was bothered. My spouse called them again just to verify what was the call all about and she said that it was a mistake. I called back again because I got so upset that they bothered my sleep basically for nothing. ( which caused me a terrible headache btw). I asked for the manager, and the one who called was in fact, the manager named Senya I hope the conversation was recorded. Can someone from the upper management pull up the recordings to listen to that call It was a huge frustration. I can’t believe I was already talking to the manager because of poor customer service and lack of empathy. It’s important for upper management to ensure that their staff is trained and empowered to provide excellent service to customers. She offered me points but I didn’t accept that, I don’t need points a sincere apology will rectify things. Will I recommend this hotel to my family & friends, Definitely Not! It is important for hotels and businesses in general to provide excellent customer service experience, as it can greatly impact customer satisfaction and loyalty.

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Breakfast

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Family friendly

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Ξενοδοχεία κοντά σε διάσημα αξιοθέατα στην τοποθεσία Temecula

Δείτε αυτά τα ξενοδοχεία που βρίσκονται κοντά σε δημοφιλή αξιοθέατα στην πόλη Temecula

Temecula

Embassy Suites by Hilton Temecula Valley Wine Country
3.6/5100 κριτικές

Embassy Suites by Hilton Temecula Valley Wine Country

Temecula|0.85km από Temecula
I have a terrible experience. From the moment that we entered the room, we already encountered problems. First, the AC automatically turns off and on & it is on fan mode only and sometimes warm air comes out from the vent. We called maintenance several times and the least that they can do is to provide us an electric fan. Due to that problem we were not able to sleep soundly & then around 7:30am someone called us and reminding us about trash. I was half awake I can’t understand what she just told me because my sleep was bothered. My spouse called them again just to verify what was the call all about and she said that it was a mistake. I called back again because I got so upset that they bothered my sleep basically for nothing. ( which caused me a terrible headache btw). I asked for the manager, and the one who called was in fact, the manager named Senya I hope the conversation was recorded. Can someone from the upper management pull up the recordings to listen to that call It was a huge frustration. I can’t believe I was already talking to the manager because of poor customer service and lack of empathy. It’s important for upper management to ensure that their staff is trained and empowered to provide excellent service to customers. She offered me points but I didn’t accept that, I don’t need points a sincere apology will rectify things. Will I recommend this hotel to my family & friends, Definitely Not! It is important for hotels and businesses in general to provide excellent customer service experience, as it can greatly impact customer satisfaction and loyalty.

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Old Town Temecula

Embassy Suites by Hilton Temecula Valley Wine Country
3.6/5100 κριτικές

Embassy Suites by Hilton Temecula Valley Wine Country

Temecula|0.82km από Old Town Temecula
I have a terrible experience. From the moment that we entered the room, we already encountered problems. First, the AC automatically turns off and on & it is on fan mode only and sometimes warm air comes out from the vent. We called maintenance several times and the least that they can do is to provide us an electric fan. Due to that problem we were not able to sleep soundly & then around 7:30am someone called us and reminding us about trash. I was half awake I can’t understand what she just told me because my sleep was bothered. My spouse called them again just to verify what was the call all about and she said that it was a mistake. I called back again because I got so upset that they bothered my sleep basically for nothing. ( which caused me a terrible headache btw). I asked for the manager, and the one who called was in fact, the manager named Senya I hope the conversation was recorded. Can someone from the upper management pull up the recordings to listen to that call It was a huge frustration. I can’t believe I was already talking to the manager because of poor customer service and lack of empathy. It’s important for upper management to ensure that their staff is trained and empowered to provide excellent service to customers. She offered me points but I didn’t accept that, I don’t need points a sincere apology will rectify things. Will I recommend this hotel to my family & friends, Definitely Not! It is important for hotels and businesses in general to provide excellent customer service experience, as it can greatly impact customer satisfaction and loyalty.

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Pennypickle's Workshop

Embassy Suites by Hilton Temecula Valley Wine Country
3.6/5100 κριτικές

Embassy Suites by Hilton Temecula Valley Wine Country

Temecula|0.91km από Pennypickle's Workshop
I have a terrible experience. From the moment that we entered the room, we already encountered problems. First, the AC automatically turns off and on & it is on fan mode only and sometimes warm air comes out from the vent. We called maintenance several times and the least that they can do is to provide us an electric fan. Due to that problem we were not able to sleep soundly & then around 7:30am someone called us and reminding us about trash. I was half awake I can’t understand what she just told me because my sleep was bothered. My spouse called them again just to verify what was the call all about and she said that it was a mistake. I called back again because I got so upset that they bothered my sleep basically for nothing. ( which caused me a terrible headache btw). I asked for the manager, and the one who called was in fact, the manager named Senya I hope the conversation was recorded. Can someone from the upper management pull up the recordings to listen to that call It was a huge frustration. I can’t believe I was already talking to the manager because of poor customer service and lack of empathy. It’s important for upper management to ensure that their staff is trained and empowered to provide excellent service to customers. She offered me points but I didn’t accept that, I don’t need points a sincere apology will rectify things. Will I recommend this hotel to my family & friends, Definitely Not! It is important for hotels and businesses in general to provide excellent customer service experience, as it can greatly impact customer satisfaction and loyalty.

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Temecula Duck Pond and park

Embassy Suites by Hilton Temecula Valley Wine Country
3.6/5100 κριτικές

Embassy Suites by Hilton Temecula Valley Wine Country

Temecula|0.26km από Temecula Duck Pond and park
I have a terrible experience. From the moment that we entered the room, we already encountered problems. First, the AC automatically turns off and on & it is on fan mode only and sometimes warm air comes out from the vent. We called maintenance several times and the least that they can do is to provide us an electric fan. Due to that problem we were not able to sleep soundly & then around 7:30am someone called us and reminding us about trash. I was half awake I can’t understand what she just told me because my sleep was bothered. My spouse called them again just to verify what was the call all about and she said that it was a mistake. I called back again because I got so upset that they bothered my sleep basically for nothing. ( which caused me a terrible headache btw). I asked for the manager, and the one who called was in fact, the manager named Senya I hope the conversation was recorded. Can someone from the upper management pull up the recordings to listen to that call It was a huge frustration. I can’t believe I was already talking to the manager because of poor customer service and lack of empathy. It’s important for upper management to ensure that their staff is trained and empowered to provide excellent service to customers. She offered me points but I didn’t accept that, I don’t need points a sincere apology will rectify things. Will I recommend this hotel to my family & friends, Definitely Not! It is important for hotels and businesses in general to provide excellent customer service experience, as it can greatly impact customer satisfaction and loyalty.

Εμφάνιση περισσότερων

Διαβάστε κριτικές επισκεπτών για ξενοδοχεία σε Temecula

Ψάχνετε για ξενοδοχεία στην τοποθεσία Temecula; Εμπνευστείτε από κριτικές πραγματικών ταξιδιωτών.
Home2 Suites by Hilton Temecula
4.3/5103 κριτικές
I really don’t understand why this place is rated 2 stars? I’ve stayed at this place twice now and honestly I won’t stay anywhere else. I’ve recommended this place to several of my friends and they have loved their experience as much as I have. Things are going to be different because of COVID, but they make you feel right at home. The staff is very friendly and accommodating. The hotel has the best location spot, you are just far enough away from old town to not get hit with all the drunks, but just close enough to go get drunk. The hotel has waters, Gatorade’s, snacks, heat up meals, and little supplies you might of forgotten on your trip like a toothbrush, for purchase in the lobby. Even though, right now because of COVID picnic style eating isn’t available, the hotel has a breakfast bag for the mornings that you are able to pick up from the hotel lobby and enjoy in your room. They have other amenities in and out of the hotel that I put on my other review. Over all, love this place.
Quality Inn Temecula Valley Wine Country
4/5104 κριτικές
Stayed here for the Christmas holiday (they are pet friendly) staff was amazing, very welcoming & attentive. Maybe only complaint would be kids above us running around under all night. I love kids but I was tired at midnight…..I think and guests with small children should be placed in a room downstairs. Then the guest next to us had TV in at 3:00 am, waking me and the dogs. Extremely disrespectful. Other than that rooms were clean and beds comfortable.
SpringHill Suites Temecula Valley Wine Country
4.1/597 κριτικές
The second stay, as always, the room is a small suite, the living room sofa and bedroom are separated by a block, the toilet and the wash bath are also separate, very reasonable. Parking is free.
Customer
3.8/5106 κριτικές
Let me just say I sometimes stay regularly here. And I’m completely happy with the fair rate and a fresh clean room during the week and I’m always taken care of by Carryssa Sanchez a Guest Service Rep the teams overall customer service is wonderful and makes my lodging choice completely easy .
Rodeway Inn Old Town Temecula
2.9/5101 κριτικές
Non-smoking room smelt like cigarettes. Room was disgustingly dirty! Bathroom was gross head cigarette stains on the ceiling walls from when the shower he did everything up. The room smell extremely bad!! There is so much outside activity going on homeless people drug dealers walking around. A few of the guys that were walking around outside kept trying to talk to my children saying hi waving at them winking at them telling them to come over to the vending machines. Had homeless people with all their blankets laying in there! Cigarette butts all outside. It says no animals allowed it smelt like urine outside the rooms and inside the rooms! Rooms need to be definitely updated . Bed sheets were extremely dirty had hair in their dirty feet Marks . The beds are so hard. I don’t even think our room was cleaned the beds were just made there was stuff on the floor from the previous person that stayed there All night long I heard dogs barking in the other room. You always heard people walking by your door touching your door handle talking. It was just an overall extremely bad place we felt unsafe I didn’t even sleep because I felt like I had to stay up and watch my family. Nasty nasty place
Carter Estate Winery and Resort
4.4/5101 κριτικές
Plusses: The room was lovely very large and had a lovely view. (Be sure to get a room on the east side as view is better). Minuses: No daily service. Even the breakfast tray was still there when I came back,. Also the television does not go above a certain volume so as not to disturb others. I see that as discrimination against those who are hearing impaired. And the breakfast was so so. Stale pastries. Not fresh baked. Taste like out of a package, Yogurt was good though! There should also be instructions for the buttons for the fireplace and how to work the shower. Still.... I would stay again.

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Τοπικές ταξιδιωτικές πληροφορίες

Υψηλότερη τιμή3,129 €
Κατώτατη τιμή63 €
Αριθμός κριτικών2,416
Αριθμός ξενοδοχείων190
Μέση τιμή (καθημερινές)319 €
Μέση τιμή (Σαββατοκύριακα)536 €