Kensington Place Apartments

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The room was fine for the price category but the alleyway entrance was very sketchy and hard to find. The main hotel entry door needs a sign to identify the hotel and the entry security lock is still held open by tape as noted in past reviews. At least one entrance pic should be provided in the online hotel ad so customers know what to expect.

heat did not work outlets in both bedrooms did not work and pull out couch did not pull out properly and seemed to be damaged

Not really a secure apartment for the area! Front door does not lock, door to the apartment does not lock. However bedroom and living room did lock! No TV as we did not have password. Alleyway dark until just before entrance and very uneven to walk holes etc. They knew three of us however two cups that’s all.

It was good and comfortable and hosts were very responsive. However other people were trying to check into our unit so there was confusion as to whom was staying where. Also no bedding for the couch when 3 people were paying to stay was disappointing.

Not the best experience. Though garage parking is a great feature for those traveling by car, the unit is not very secure. Only a hollow door really separates the rooms from the outside. The gate and main entrance are not locked/broken. Quite a noisy apartment and the sofabed is not an actual mattress and there are no windows in that room. The two actual beds were comfortable and the unit relatively clean.

Price point was great, service was excellent but facilities weren’t the best. Customer service always answered my calls and madensure to address my many concerns. There was an ironing board but no iron, no hair dryer. These are important thisngs when one travels. Despite everything, I’d stay there again.

Ignore the people complaining about it being in an alley, it’s literally on a back street. Really cool area, lots of culture, walk out to cool lowkey shops bars etc. Highly recommend, cleaning lady was super nice. Payment process was a little weird but figured it out. Got deposit back pretty quick no hassle. Overall really cool place, definitely coming back!

The place was really hard to find, we had lucky because one person help us to find the address but we spend almost 2 hour for try to find the place and when I try to call the number on expidia doesn’t work. Another thing they charged me 300 for deposit few hours before the check in, and never say something about this extra charge before, was really rude and because I was there and I need a place for stay because in another circumstances I never stay there with this charge that told few hours before that give me the apartment. The only thing I can said that was good is that I had a problem with the door and they fix this for me.