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"The building is good, the room clean, and the amenities more than adequate. But the location isn't very convenient if you only use public transportation and your own two feet. If you have a car, however, it's perfect."

"Downtown, close to everything, 15 minutes walk north to University of Toronto, 10 minutes walk south to the coast, but the bed is a bit small"

"There is nothing in the room, but you shouldn't expect such a luxurious room for this price. There is a public toilet and bathroom on each floor, which are quite clean. You need a room card to enter the dormitory building and the elevator, and the management seems to be good. It is located inside the University of Toronto, and there is a bus stop next to it, so the transportation is quite convenient. It is suitable for budget travel."

"The stay was great. Rooms were big, clean and just great. My only concern is about the AC system. They can never cool the whole room even when set to the coldest setting with the highest fan speed. Management was really cool, supportive and friendly and so were the neighbors. It's the best place to stay if you are travelling alone. Tons of places to eat and visit near by."

"Hotel room is clean and good size. Breakfast has good selections. And the caretaker was great, our car was buried in snow and he came to our rescue with shovel. Front desks staff are not as friendly and some come across rude (instead of handing you the room key properly, it was somehow feel like it thrown to me). Also find a bit difficult to understand some of the front desks staff staff, which require longer time to explain."

"The room was spacious with a great view and a convenient location, within walking distance to the Eaton Centre and Union Station, surrounded by major corporations like KPMG. The deposit was refunded quickly; the pre-authorization was released instantly upon check-out, unlike other hotels in North America where it can take up to two weeks."

"Good place to stay after the flight. Althought the hotel look new but aomehow the hallway smell like someone puke or smell of the murky smell … something not fresh although carpet look new."

"This is my first time staying here and it may be my last time. Both the restaurant & maintenance staff were patient, polite, and thoughtful. One of the shuttle drivers was very detail-oriented and made sure to meet guests’ needs, which I greatly appreciate, but another driver was repeatedly late and had an awful, unprofessional attitude. Upon check-in, a deposit is required and while that per se isn’t a problem, the credit card terminal/machine was very difficult to navigate. It ended up blocking my credit card from being used anywhere which is a nightmare for any traveler especially as a lot of places I go to are cashless venues. The ‘do not disturb’ door sign keeps falling off the knob/handle every single time I open and close the door, which caused inconvenience repeatedly (not a one-off issue). I wish they would modernize the air conditioning system. The one in my room was not working at first, no heating in winter is intolerable, I had to get the thermostat replaced which again caused more inconvenience for me. Overall room cleanliness was fine except a few colored specks on one of the bath towels. The room curtains as well as the shower temperature were confusing to adjust. The HVAC noises were quite disruptive too. I just feel like there were so many problems that had to be solved and friction to endure before I could even find any enjoyment in my stay. I know this isn’t a 5-star luxury hotel but even with that in mind, it sure did find lots of ways to disappoint me."