Wanda Vista Xining

First time in Xining and didn’t know what to expect. Staff were warm and pleasant. Room was really toasty and I wished the aircon could be switched on at night as the room became really stuffy and hot, especially with thick duvets. Breakfast was good. Thank you.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

Very nice hotel. Friendly staff, clean and big rooms. Good breakfast.

My stay at R & F Wanda Vista in Xining was comfortable and classy. Isabel at the front desk took care to ensure my stay was perfect. I would definitely stay there again.

This is one of the best hotels I’ve stayed. Service is amazing. Breakfast is extremely good with a very big choice of western food. At check out Isabelle even gave me some complementary coffee for my train trip to Lhasa, as well as a gif box from the hotel. Absolutely value for you money! One of the hotels in China that really deserves 5 Stars! Thanks!

Great hotel that’s new with spacious rooms. Also a decent location in Xining with a new mall nearby

We booked an executive room. They put us on the highest floor, which was really nice. The room was very convenient, the view was very good. The staff was very friendly and helpful. Thank you for that. The breakfast was good, the breakfast room could have a little bit more cleaning and was a bit cold. All in all the best address we stayed in Xining so far. I would recommend this hotel.

這家酒店在我這獲得了評價，包括安靜、雅緻、優美和建築風格獨特，酒店提供乾淨整潔的客房和設施，且地理位置便利。服務方面。服務態度熱情、周到，同時各部門員工的專業性和親和力。酒店還提供額外的服務，準備貼心小禮物前台Emaliy 非常貼心還送了紅景天 設施齊全，包括現代化的房間和設備。儘管有些的設施略顯陳舊，但整體風格是本地特色藏式主題 推薦安利給大家

酒店房間乾淨衞生，舒適度高，整體感受非常棒，讓我有家的温馨和自在，住房管家木木服務很好很熱情，辦入住時給孩子們送了伴手禮，稍後在房間機器人也送了歡迎水果盤，其中小寶的早餐之類的也有贈送，非常感謝，服務態度服務意識非常棒，酒店設施齊全看着大氣，環境格調也不錯整體配套的酒店用品也很齊全，交通便利第一次來這邊前台很貼心的告訴我們周圍遊玩景點、美食、購物中心等等地方，而且還給我們相應的推薦實用價格，態度非常好值得推薦