Ξενοδοχεία σε Yorba Linda

This hotel is a must stay!! The hotel was beautiful, clean, and welcoming for my toddler and I! You walk into the lobby and are greeted with beautiful fireplace and inviting sofa. The staff are extremely polite and take the time to know you! The room was spacious with a microwave, wet bar, good size mini fridge, a small dinning table, a work desk and ergonomic chair, and a living room! All of the appliances were immaculate! The carpet might need a wash but no smell or stains! My son loved the pull out sofa! To my shock when taking out the sofa cushions I was pleased to see how clean it was! Usually there's crumbs or old food under cushions but no just clean and decent size pull out bed! The complimentary breakfast was delicious and hot! But for mom's favorite part, the bathtub!! Yhe only complaint is that I wish the tub had jets!! Spacious and relaxing and the water temperature as hot as you could stand°° Amazing!!! Second time staying at Ayres Hotel chain and I will now only be booking family trips here! Thank you!!

Ashley and Jodi at the Front desk are an asset to the company - raises at their next employee reviews would be recommended 5 Stars *****

Overall, okay. You get what you pay for: a relatively clean but basic room. The AC was loud but functioned well. Wifi functioned but was slow/spotty when streaming. Bring your own conditioner because they only provide shampoo and soap.

The Viv is the most beautifulest nicest hotel I've ever seen. Everyone that worked there was extremely extremely nice. I would definitely stay there again.

I am very satisfied with this brand of chain store. I have stayed in different places. The price is moderate and the facilities are new and clean.

We are DVC and bagged a room at the VGC in early August. First thing- the building and lobby and overall vibe are beautiful. The bell person who greeted us was outstanding, Sorry didn’t get his name but he’s 50s, slim guy, and extremely talkative and helpful, the true ‘Disney Difference’ type employee. Check in was a very slow and lengthy experience although the lady was very nice. Queues at 3pm. This could be speeded up. Room wasn’t obtained until just after 4. We had a disappointing outlook room, ground floor, corner, facing directly at back entrance to Californian Adventure. Security guards stood around and no real barrier for privacy so never sat on patio. However, we realised the room had some advantages in that you could be in the park in about 40 steps. Room was nice enough. Would I pay over $1000 a night for it cash? Not worth it but booked on points. They are getting so they need a refurb although still in decent shape. It was all very dark though, perhaps not helped by room position in bottom corner of hotel. Craftsman’s bar was a bit disappointing for food. It was OK quality but very, very slow at coming out. Mine was comped. The bar itself with live music is lovely though and cocktails good. Pool is beautiful but at the same time disappointing. It’s disappointing because there are not enough sun loungers. This is partly due to Disney greed, who have turned over about a third of the already too small pool area to paying cabanas. This is partly due to lack of management. They are meant to have wristbands on people, but half did not have them and half the time there were no staff on the gate to put them on. I personally witnessed at 8am a family coming in the front of the hotel who didn’t seem to be staying there (very easy to get in despite needing a key card as the gate is constantly opened onto the sidewalk) who I saw walk into the pool area, they had no card and waited for gate to open and went in. Disney can see from the reviews on Tripadvisor this pool seating issue is a major problem. They need to do something about it. If that includes removing the cabana area and taking a hit on upcharges, they need to do it. They need to get really strict on pool management and wrist bands. When you are paying this much for a hotel, not being able to get sun beds is totally unacceptable. Shame as pool itself is lovely and live music even in the day. The characters also seemed to plead daily at around 4 pm for a pool party. Gym great. The DVC team here here we’re very nice people. Obviously location is fantastic.

Maritza Rocks!!! Anthony is Awesome!!! Adell is Cool!!! I needed to have my 3 rooms on the same floor and if possible to have 2 of them connect to each other. I understand how difficult it can be to have connecting rooms so I was hopeful. When I called, Maritza answered the phone and was SUPER friendly and willing to assist. I explained to her that I would be arriving by 2 PM and was hoping for the above as well as at least 1 room to have early check-in. Maritza not only took care of me, she amazed me!! She was able to secure 3 rooms on the same floor all close to each other and 2 of them were also connecting as requested. After that, she informed me that she could have all 3 rooms available for my early arrival as well. When I arrived Maritza was assisting another guest and Anthony checked me in. Anthony was also friendly and fun to engage with while completing the check-in process. Anthony is new to hotels and has been at this one for just about a year. You can really tell that his passion is hospitality. Adell was the 3rd team member that I had the pleasure of meeting while checking in. She has worked at another hotel before but is newer to this location and Sonesta. She too loves hospitality but enjoys wowing the guests after they come back from a long day at Disneyland. Update: my room lock stopped working and I had to call the desk for maintenance. It took 5 minutes and 11 seconds from me hanging up with the desk to maintenance fixing the lock. It took Maintance 2 minutes and 28 seconds to get the call from the desk and to come up to my room. Once he came up and saw what was needed it took him another 1 minute and 27 seconds to go back and retrieve tools and batteries to fix the lock. Once he had his tools He was able to fix the lock in 77 seconds. I am not sure if many will understand how great this is. I realize that responses aren’t typically this fast. However, a shoutout has to be made because they did this all in less than 6 minutes. That’s crazy!!!! Lastly, I have to shout out housekeeping for clean rooms. I always break down the room to inspect for bugs, dirt, or any other unwanted items. Not only were my 3 rooms super clean, they were dust free too! Great job to the Sonesta Anaheim for such a wonderful staff and leadership!!!

We came here with my husband for work for a week, my first impression was good, after I spend one night it changed all. Beds are confortable, the room is clean where you can see it but...I couldn’t sleep till 3 am because in the room next to us I could hear absolutely everything, the talk, the laughs... We had to move the furniture to switch off the fridge because it was old and making a lot of noise, there is a strong noise coming constantly from the bathroom ventilation and we were super dress in bed as the room is freezing...the air comes from the space between the door and the frame 🤷🏻‍♀️ Location is good and there is many places you can go walking but you should bring some ear plugs if you want to sleep!

This is a very nice hotel. The breakfast is really good and the entire hotel staff is terrific. The rooms are nice and have been cleaned well. The hotel amenities are good and well maintained. I would recommend staying here for business or pleasure.

No seriously, talk to the manager if you have any issues at all with this hotel as soon as possible. My family and I did not have a good experience at this hotel due to some technical issues between the Anaheim Portofino and the 3rd party booking system. I even wrote a pretty scathing review that I have since deleted based on our experience. We didn't get the opportunity to stay here and therefore cannot comment on the accommodations. My 5 star review is solely based the incredible customer service I received from Mark, the General Manager of this hotel. After some back and forth via email, he convinced me to hop on the phone with him and I'm so glad I did (and wished I had done it sooner). I felt he was genuinely apologetic for what happened, would have helped us at the time if he had been there and went above and beyond to make it right. I got the impression that he genuinely cares and I'd even plan on staying here in the future after this interaction. It's my understanding that hotel changed ownership in April of 2022, so hopefully the reviews will continue to improve with Mark at the helm. I would recommend booking directly through the hotel and avoiding any 3rd party booking, specifically Priceline in my case. Priceline was extremely unhelpful and helped to make this situation worse than it should have been. If I had had the opportunity to discuss the situation with the GM sooner, I can imagine that our experience would have been drastically different. We are looking forward to a future stay.