Phoenix Hotel

It was a very random visit to the hotel. But the staff surprised me with their hospitality and politeness. Also I was given fruits for free and some sweet presents in the morning when checking out. I loved playing the piano at the lobby. Thanks for good experience!

I'm there for business and it is close to the location of my visits. The hotel is grand and the location is near to many food stalls which is convenient to me. The hotel also has its pool and spa services. The breakfast is okay serving some local cuisines which is changed daily during my course of 5 days stay. The breakfast opens from 7 to 9.30am which is quite odd, I hope the opening hours are stretch longer. The room is clean with serving of fruits and snacks daily which is very much appreciated. However, the downside is that many people do smoke inside the hotel. I could easily smell cigarettes in the bathroom and toilet at the ventilation. Another part which I am not quite comfortable during the night is that the air conditioning wasn't adjustable which makes the room very hot without proper ventilation. Other than that, the stay is comfortable. It will be perfect if the upper part can be improved to meet international standards.

Ample space. Comfortable room. Helpful staff.

Great service overall.A 10/10 experience.

The place was really clean and the staff were very friendly and helpful

The room is clean, cups and utensils are well sanitized as they have a mini portable sanitizer inside the room. The food at the restaurants are really good and the staffs are very friendly and helpful.

Great place to stay and the staffs are friendly. Rooms are big and clean. Great amenities.

Very very nice and clean and comfortable hotel I like it

第一次去河南，帶着一家老小，辦理入住的時候，訂單出現了一點小插曲，但很快前台的工作人員馨寧和樂夕，就都幫忙解決了，還温馨的送上了小水果，無微不至的關懷與照顧，非常有賓至如歸的感覺，短暫的衹住了一個晚上，家人們都沒有住夠，等有機會，下次我們還去😁第二天退房早，還貼心的給小朋友準備了點心❤️親子房特別值得帶孩子來住，孩子特別喜歡👍