Ξενοδοχεία με Wifi σε Riyadh Province, Saudi Arabia

Saudi has many local hotel which are clean and tide. However this hotel is not only clean tidy but the facilities are also very nice including the pool and gym. I recommend this hotel for families and individuals. thanks

I've been using Trip.com for years, and this is the first time I've ever left such a negative review. I checked in late at night, only to find the door lock was ridiculously broken, almost falling off. When I went downstairs and immediately asked for a room change, the front desk acted as if they hadn't heard me, saying they'd send someone to fix it right away and told me to go back upstairs. Even though they managed to drill the nail back in, it felt like it would fall off again with just a push from the outside. I contacted Trip.com, and I overheard the front desk telling their customer service on the phone, 'It's OK. OK, just the safety lock.' Later, they told me it was fixed and to go back up. Throughout the entire negotiation process that evening, there wasn't a single apology. Is this what the Mercure brand has come to now? With the help of Trip.com customer service (Yanzi), I finally got a room change, utterly exhausted. I don't understand why they wouldn't switch rooms when there were clearly other rooms of the same type available. After a ten-hour flight, and no rest – who could give a good review? By the way, Yanzi was truly efficient and excellent at communication, a stark contrast to the speechless hotel staff. P.S. The location is excellent. Subway and supermarket are all conveniently available. Breakfast is around 100+ riyals; it's filling and even has congee, but it's not worth purchasing separately.

The hotel is great, loved the size of the room, amenities, cleanliness, and comfort is on point for the price. The reception and check in process is smooth, bilingual support can be an additional point but the communication is still 👌. The room service and house keeping is also great. However what can become a nuisance quite easily is that the hotel claims to have a parking but it stays full so you have to park around the hotel and it is a busy area hence it gets a bit difficult. Moreover, for now the paid parking meters are here but they are not charging yet, once they do .. it will be more difficult to park outside the premises of the hotel. The other downturn for me personally is the size of the commode in the bathroom. Room for improvement here as not only the commode sprays water everywhere while flushing but the bidet makes alot of noise. Over all, I may come back to the hotel for the peace And quiet in the room, lobbies, and the size of the room but the parking can be a down turn for me.

Overall it was wonderful meeting people like Moataz Mersal - he was always very quick in welcoming my wife n I to the Nakheel restaurant. Great food great service - thumbs up! Then there was Raghad (guest services) who gave timely and sound advice to my wife regarding safety n metro directions to National Museum etc. Need to mention Montaser n Ahmed as well! Such attentive staff at the bar & gym! 👍 On the other hand, the housekeeping team needs re-training. Everyday (for four days three nights) they forgot to replenish items in the room! We had to keep calling them! 👎

It was good and fine! Hotel is clean and good ambiance and smell Is good as well,

Very good hotel and nice  The stuff was super good and friendly  But price little high for that kind of rooms But

Very nice. A simple note: the bathrooms have a slope that isn't right; the water doesn't flow directly into the drains, it only flows in the area. But the rest is, to be honest, very nice.

The hotel is quite nice, very close to the Marriott. It's on the side of the road, so it's a little noisy, probably because the soundproofing isn't great. Otherwise, overall the hotel is okay.

Very nice, clean, smelling great, and the service was excellent. May God bless you.