Ξενοδοχεία με parking σε Delhi, India

My wife and I had a short stay at this hotel. We ordered room service and Shalini, the person who took our order on the phone was very accommodative to our specic requirements at 10pm. Then came the most impressive Room Service ever experienced by both of us. Aditya, took so much of personal pride to layout the food and served us. Typically we are delivered a trolley with food inside and are expected to serve ourselves. But this wonderful young *** made our late dinner extra special. We skipped breakfast but had their buffet lunch. What a huge and appetising spread.... Once again, the service was as good as the food. Both exceptional !! Chef Sandeep specially attended to us. He saw that we had taken Saag (spinach) so he came around and said you must hv Makki Di Roti with your Saag. Within minutes, we had freshly made Makki Di Roti at our table. The person who served us at the Del restaurant was Nikhil. Very attentive, friendly and quick to serve us. Kudos to the hotel for infusing such a deep sense of good service and superb food quality. Well done ji 🙏

”Very Nice hotel, well lit, with room service restaurant, menu is good, food is Good. ”Very good experience!!!!… ”Good location with cool interior and co operative staff”

*Poor hospitality - hotel staff lying to guests & downgrading guest’s room type during their stay* This is my second time staying at this hotel, as I find the location and facilities suitable. However, I am extremely disappointed this time due to the poor level of hospitality. I booked my stay from February 11 to 14 initially, and then added one more night on February 10. We arrived at the hotel at 23:45 on February 10. When we checked in, we informed the staff that we had two bookings. At first, the staff asked us to check out and check in again on February 11. This was very strange and inconvenient for us. After some discussion, the staff said we did not need to check out and check in again on February 11. The room type was also upgraded to a suite, and the staff assured us that this upgrade would be valid for the entire stay until February 14. On February 11, around 16:00, we received a call from the hotel informing us of issues on the entire 11th floor and requesting us to move to another room. This was very disturbing, as we had just checked in late the previous evening. Unpacking and repacking our bags exhausted us. The staff assured us that the new room would be of the same type as our current one. However, when we moved and reached the new room, it was a standard room. We are disappointed that the staff has been dishonest. How can a hotel downgrade a guest’s room during their stay? This is absolutely unacceptable. When we called the staff, they claimed that we had to leave the suite because it was full. The reason given earlier (issues on the 11th floor) was a lie. Moreover, we did not receive a room of the same type as our original one. This has been a completely horrible experience for us. When we returned at night, we saw that some guests were going to the 11th floor, which indicates there are no issues there. This clearly shows that the staff's explanation was false. I hope there will be an explanation. Is this discrimination because I am not a local Indian? I also believe that better training for your staff is needed. This kind of hospitality only damages the hotel’s reputation. I am also providing the upgraded and downgraded room type as a proof of this comment.

From the moment of arrival, the hospitality was truly outstanding. The team ensured a smooth and efficient check-in, reflecting a high level of professionalism and attention to detail. Throughout my stay, the staff remained courteous, responsive, and genuinely committed to guest satisfaction. The rooms were impeccably clean, well-maintained, and designed with a modern and elegant touch, offering both comfort and functionality. The dining experience was excellent. The food was not only delicious but also offered a wide variety of choices, catering to different tastes and preferences. Every meal reflected quality and care in preparation.Its prime location in Aerocity, close to the airport, adds significant value, especially for travelers seeking convenience and accessibility. Overall, Novotel New Delhi Aerocity delivers a refined hospitality experience with exceptional service standards. I truly appreciate the efforts of the entire team and look forward to returning in the future.

The room was quite small. I've always stayed at the Imperial Hotel before, and this place clearly falls a notch below in terms of facilities and service. Plus, there's always a scammer by the entrance, pretending to read a newspaper. Every time we step out to catch a taxi, he tries to pull various tricks on us, even driving away our cab and insisting we go to a specific shopping spot. If you're just on a layover, you'd be better off staying at a hotel near the airport.

The property is a solid choice spacious rooms and great amenities, including reliable Wi-Fi and hot water. The staff were friendly and attentive, making our experience pleasant. While the location is convenient for airport access, the walkability around the area could be improved. Overall,it offers good value for money and cleanliness, making it a comfortable place to stay before or after a flight.

The hotel is close to Delhi airport. It suits the need as a commuter hotel very well. The hotel will arrange hotel transfers to/from the airport for 900rs each way. The hotel has a decent gym and pool area. The room was comfortable (once the ac was repaired by maintainence )which happened promptly upon complaining)).

I stayed here for two nights - one at the beginning of a two week India adventure and one at the end. Absolutely lovely room on both occasions, spotlessly clean and with a great selection of complimentary tea, coffee, water. Choice of snacks in a minibar which were really cheap too. Huge bed, very comfortable, great air on. The staff and the service they provided were excellent - I’m pretty sure they don’t earn a great deal and they work so hard - so it’s nice to be able to tip generously! Restaurant is lovely with an amazing breakfast buffet - or they’ll pack you up a breakfast to go bag if you ask at reception. The hotel will also provide a driver and car for airport runs (a bargain at 1100 rupees - so leave a generous tip!). Great little coffee shop/cake section too which was great to sit and people watch on an evening - again, soooo cheap but lovely. Thank you Pride Plaza!!!

rooms and big and spacious and very clean. provided with slippers and good quality shampoo body wash and conditioner. staff were super friendly pool was closed for renovations, gym is decently decked out with equipments. huge downside- we ordered delivery on swiggy/ zomato and could not get it delivered to the counter. porters were also quite slow when we called to bring our luggage down for checkout, took more than 10mins so we ended up just bringing luggage down ourselves as our car was here