The hotel is centrally located, just a 5-minute walk to the shopping street. There's a supermarket and restaurants nearby, which is very convenient. It's also less than a 10-minute walk from the hotel to the cruise terminal. The rooms are well-equipped. The front desk is in a small room on the first floor and offers luggage storage until 8:50 PM if you need to pick it up the same day.
Absolutely stunning views, super convenient location, and the hotel facilities are top-notch. The staff are incredibly nice, and there are so many outdoor activities to choose from. The best part is being able to see the Northern Lights directly from the hotel!
The facilities is very good, it has common kitchen and area. Also it provides free tea and coffee and snacks. However the common kitchen closes at 10:00pm, it a bit inconvenient for that. The WiFi is also a bit weak, sometime phone cannot connect.
It's a 15-20 minute walk from the airport. The restaurant and bar on the 11th floor (where you check in, have breakfast, and get your welcome drink) offers breathtaking panoramic views of the fjord. The room itself was clean, tidy, and comfortable, with an industrial design. There's a parking lot downstairs, and it's convenient for shopping at nearby supermarkets. You can find more tips on Xiaohongshu.
Quality Hotel Harstad is a very nice and modern hotel with a great location and a welcoming atmosphere. The staff was extremely friendly and helpful throughout our stay, which really made us feel at home.
The room was clean, comfortable, and well-designed – perfect for a short or long stay. However, a couple of small things could be improved: there was no fridge in the room, which would have been useful, and the Wi-Fi connection could have been a bit faster and more stable, especially for work or streaming.
Aside from that, everything was great – a pleasant stay overall, and I would definitely recommend it!
Facilities: All wooden structure, very warm, by the sea, no elevator, small room area, no hair dryer, hot water bottle in the room, simple. Breakfast is simple, bread, sausage, eggs, tomatoes, cucumbers, very simple.
Hygiene: clean
Environment: The seaside, the bay is outside the window, and the sea is under the window.
Service: There is a restaurant, open at night, there is a waiter to help check in,
We arrived in the evening, reception was not open but instructions to where our room and key are were sent in advance. Due to the weather (arrived during heavy snow) we struggled a bit to find our room, which was unpleasant, but once we found it our stay was very nice. The room had everything we needed, bathroom simple and clean, kitchen organized and simple with a stove, dishwasher, fridge and everything, and a very nice shared area. The location is very close to Finnsnes, but buses don't run very often, and not in the evening; so plan in advance if you count on using public transportation. On the up side, when the bus does run, there is a stop right outside.
All in all, great value for money. Thank you for a very pleasant stay!
Hygienic level is normal
The hotel location is pretty good
There will be a bus to the airport within a 4-minute walk
It takes 6 minutes to walk to the world's northernmost McDonald's.
(28/10/2024)
Service is also very good
Front desk staff smiling
Free Waffle making materials were provided on the day we stayed.
It's a pity that we were almost out of batter when we got back.
The facilities are also normal
The only thing that can be improved is the smell of the hotel room
There will be a (moist?) smell
The room was tiny. Paying over 2,000 NOK a night for a single room in January, it felt ridiculously small. I've stayed at two different Radisson hotels in Oslo that were much better than this one in Tromsø. Plus, the mattress was incredibly soft, with absolutely no support. At this price, aren't you going to get better mattresses for your guests? The moment I lay down, the whole bed just caved in. The pillows were also useless. After a few nights, my back was killing me, my whole body ached, and my neck hurt. The hotel's location is decent, but it's really not worth the price.
On the last day, my Apple Pencil rolled under the bed. When I lifted the mattress to get it, I found used cotton swabs on the bed frame. Then, while packing, I discovered someone else's clothing tag, fruit pits, and a used napkin behind the mirror. So frustrating.
The only redeeming quality was the decent window view. This terrible mattress deserves the lowest rating I've ever given on Trip.com.
Suitable for two families, you can show your skills in the apartment kitchen to improve food; the supermarket is opposite the apartment; the black pizza on the side of the supermarket tastes good. The room can also overlook the Red Church on the mountain.
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8.5/10
Very Good
GGuest UserPros:
- Beautiful view
- Daybed was as comfortable as the bed
- One of the most conveniently located hotels in Tromso
- Delicious, well-seasoned breakfast
Cons:
- Hotel amenities are lacking (toiletries, facial tissues, phone to contact conceirge)
- Only one staff member after hours, no form of room service then
- Staff aren’t attentive enough. Notably, towels that were removed were not consistently replaced with new ones (One night all were removed, none were replaced. Another night, all were removed and only one was replaced)
GGuest UserThe location is amazing! All the pick up spots for the activity were 3-10 mins walk. However, the nightmare started when we got to the room to realise that the bin was full….
We tried to talk to the front desk but it was late in the afternoon and we were told no one from room service is there and we can’t change room cos they full….
Even though the next day in the morning a bus full of tourists came and I don’t believe that many checked out in few hours
Again location is good, but it is not a cheap price you’re paying for the bare minimum of cleanliness
ZZhijunThe service was great. It's close to the city center, about a 10-minute walk to the northernmost McDonald's 🍔, and the Arctic Gate is just 3-5 minutes on foot behind the hotel. The hotel's 12th floor has an open-air rooftop, offering a fantastic view of the cable car 🚡. If you're lucky enough to catch the Northern Lights, it's an excellent viewing spot with an unobstructed sky. The hotel breakfast was a bit monotonous (Western-style), though smoked salmon was plentiful, and there were some local specialties. I found the first-floor restaurant not to be great value for money for dinner. The 10th-floor restaurant requires a reservation in advance, and if you get a window seat, you can see the Arctic Cathedral ⛪️ across the fjord. The food there was delicious and much better value than the 1st-floor restaurant. In Tromsø, it was the best restaurant I've been to (in my personal opinion). The hotel lobby on the first floor has a very convenient taxi calling machine; you can wait in the lobby and then directly hop into the taxi when it arrives at the door.
AAnonymous UserThe location is super convenient, right in front of the cathedral. Many day tours meet up downstairs, which is fantastic! The hotel breakfast was also very satisfying. I was so happy to see the Northern Lights in Tromsø! You can consider a day tour or just walk to the pier. As long as it's a sunny day with a high Aurora Index, you'll be fine!
GGuest UserThis hotel is at the waterfront right in the center of town. It offers excellent value! Afternoon tea, buffet dinner, breakfast and free tea/coffee all day are included in the price. There's a sauna on the 5th floor together with a small gym. A jacuzzi is available for a small fee. Bus 42 from the airport stops just behind the hotel so it's less than a min walk to the reception. The staff are friendly. The room is clean and quite spacious. Best value in town! I'll definitely stay here again.
AApenghalouIt's a 15-20 minute walk from the airport. The restaurant and bar on the 11th floor (where you check in, have breakfast, and get your welcome drink) offers breathtaking panoramic views of the fjord. The room itself was clean, tidy, and comfortable, with an industrial design. There's a parking lot downstairs, and it's convenient for shopping at nearby supermarkets. You can find more tips on Xiaohongshu.
GGuest UserThe room was tiny. Paying over 2,000 NOK a night for a single room in January, it felt ridiculously small. I've stayed at two different Radisson hotels in Oslo that were much better than this one in Tromsø. Plus, the mattress was incredibly soft, with absolutely no support. At this price, aren't you going to get better mattresses for your guests? The moment I lay down, the whole bed just caved in. The pillows were also useless. After a few nights, my back was killing me, my whole body ached, and my neck hurt. The hotel's location is decent, but it's really not worth the price.
On the last day, my Apple Pencil rolled under the bed. When I lifted the mattress to get it, I found used cotton swabs on the bed frame. Then, while packing, I discovered someone else's clothing tag, fruit pits, and a used napkin behind the mirror. So frustrating.
The only redeeming quality was the decent window view. This terrible mattress deserves the lowest rating I've ever given on Trip.com.
AAnonymous UserAbsolutely stunning views, super convenient location, and the hotel facilities are top-notch. The staff are incredibly nice, and there are so many outdoor activities to choose from. The best part is being able to see the Northern Lights directly from the hotel!
MMintThe facade definitely stands out and the place was cosy. However, the photos were not representative of the actual place not exactly in a good way. We stayed in the designer cabin (which costs more) but were surprised by how small it was. I would not recommend paying more for the cabin during summer as there is not much to see and less convenient considering we needed to walk a distance to access the amenities including the toilets and kitchen which we did not know when we booked.
AAnonymous UserThe facilities is very good, it has common kitchen and area. Also it provides free tea and coffee and snacks. However the common kitchen closes at 10:00pm, it a bit inconvenient for that. The WiFi is also a bit weak, sometime phone cannot connect.
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