The following are the real pictures and videos I took when I checked into the hotel on the same day. The room I stayed in was room 231 on the 2nd floor. Hotel location: Stockholm is convenient for transportation. Hotel facilities: Look at the pictures for yourself, it was taken on the same day. The bedding and linen are OK, and the mattress is comfortable. The kitchen is very good, the morning drop-off is very convenient, the snow hotel service staff on the same day: I personally feel very service conscious, and I am quite willing during my stay. The picture of the hotel matches the picture of the actual room.
A bit noisy, but the food was decent. It's very close to the airport, which is convenient. Just a heads-up, it's not the one *inside* the airport; you'll need to take a bus, and the bus stop can be a little tricky to find.
Flawless service for an early morning flight. Breakfast was available from 3:30 AM. The bathroom was spacious enough to open luggage comfortably. The huge window offered stunning views of the snowy landscape and sunrise. I really appreciate the service-oriented mindset of the Nordic people.
I chose this hotel because it offered airport transfers... but then I realized there was actually a hotel *inside* Arlanda Airport! If I had known, I definitely wouldn't have picked this one. The route turned out to be a much longer detour than I expected, too! The driver didn't help with my suitcases and was quite inconsiderate. When I tried to board the shuttle at the airport, I was asked if I was a guest. As I fumbled to show my booking confirmation, the driver quickly walked off and seemed ready to depart, which made me panic! This is hardly what I'd call attentive service... I suppose some people might not mind, but I certainly did.
A very clean apartment with good space and amenities and close to the train station. However, the tap was very loose and the front door code stopped working for the last 2 days which was not great as we had to access the apart direct through the nextdoor motel L and nm the last nigh arriving t after midnight the motelL nearly denied us access through their doors.
It’s a good stay for people either having an early or late flight. Aiden provides free shuttle service twice every hour and the whole drive is approximately 5 to 6 minutes, just remember to check their schedule. One thing I’m not quite satisfied is the cleaner didn’t remove the trash from previous guest, lukily they’re all in a paper bag. I didn’t head up to the receptionist since I arrived Aiden at very late night (check-in is available for 24 hours as they have 2 self-checkin machines), but they did apologise for that when I told them during check-out. I believe it’s just a minor issue (at least for me). In general, it’s good for short stay, they have breakfast and a large bathroom (compares to other one-person room).
I did feel that the breakfast and room decor could have been of a slightly higher standard. While the stay was comfortable, a bit more attention to detail in these areas would have made the experience even better.
The lady at the front desk was kind, and check-in was smooth. The room was spacious and clean, and the adjustable heating made it very comfortable. Although it's located by the road, it was generally quiet, and I hardly noticed any noise from passersby or cars. The bathroom facilities were also clean. It would be even better if the mold on the squeegee in the shower room could be addressed. It's convenient with a bus stop right in front of the hotel and a supermarket just a minute's walk away. It was a shame that I couldn't store my luggage as the front desk closes from 8 AM to 1:30 PM. I recommend using lockers at the airport or luggage storage near the train station. I traveled to the city center by metro and had no issues sightseeing. I had a wonderful 2-night, 3-day stay. Thank you! I would definitely like to stay here again.
Excellent location with a complementary shuttle service from/to the airport every 30 min. The rooms are spacious and clean. It includes a kettle so you can make coffee or tea any time during your stay.
The staff is very friendly and helpful.
Breakfast buffet is served between 4 am and 10 an. and you have plenty of options to choose from.
Great choice if you need to catch an early flight next morning.
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8,3/10
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9.3/10
Great
Located minutes from the Arlanda Express, a fantastic hotel for anyone wanting to maximise their time in the city. Great breakfast and staff who couldn't do more for you. Room was spacious and clean and a calm place to rest after a busy day sight seeing.
Had an excellent stay. Room was clean and enough space. But the layout isn’t good with mini fridge next to my bed. Lucky I was tired enough to sleep thru. Breakfast was good and hearty.
Location is good near train station and shopping area but hotel looks old tho think they are going through some renovation inside, my room was spacious but a little hint once enter room it’s treasure hunting super irritating haha I have to hunt for my bedroom slippers toothbrush and kettle 😂 please ask for city view if possible cos once I open my window blind I’m like a prisoner inside looking out to an enclosed hotel rooms walls no view at all (please refer to my pictures) also I think it’s the European staff working culture and attitude cleaners are not detailed same as Marriott Denmark where I came from haha they gave me a half used small bottle hand cream then half side of slippers disappearing then some days they left their dirty cloth on my sink counter 😫 also not sure if they clean the toilet thoroughly or not cos if yes they would have noticed a faulty shower head and reported it to be fixed right? .. 5 days and the water is still sprouting out each time I turned it on goodness me! 😆(I wish I can post video of it) Hotel food so so only meatball super salty eating area a bit dirty but a few serving staffs are very polite but was kind of disappointed with their hotel manager and security personnel I was molested during breakfast and none can help me out unless I make a police report it was a sucks day for me but overall Stockholm Sheraton can stay
Fantastic hotel. Spotlessly clean. I booked a room without a window and it was lovely. A wall with a mural which lit up to feel like it was a window. Powwrful shower and hairdryer provided. Super quiet. Great location for public transport and walking around the city. The communal areas with lots of seating and plug sockets. Friendly staff. Self check in and check out very straight forwards. Highly recommended and would stay there again.
Hotel is in the central location. Located 6-7 mins walk from Central station. Very easy to walk to many places nearby like City Hall, Shopping Street and Gamla Stan. Staffs are helpful and breakfast is plentiful.
All staffs are nice, helpful and passion Nice room and facilities Pillows and bed are comfortable Unfortunately spa service are full, I could not enjoy the spa service. I hope next time I could join. Breakfast is good, esp the pancakes Overall, I have a very good stay in the hotel.
My teenagers and I loved this hotel. It is superb value for money. As many have already mentioned, the airport bus stops close by, the subway and supermarket is also within easy reach. The room is cleaned daily. We loved the self service coffee and hot chocolate, as well as pastries. My daughter loved watching daily sunrise at the rooftop terrace. It was slightly inconvenient that we had to climb from level 5 to 6 as the lift stops on level 5, and we had a lot of luggage, but no biggie. The room was spacious (we are 3 pax) but a tad cold for us who came from the tropics. When I gave feedback about this, I was given an extra radiator for the room. We loved the breakfast. There was a lot of variety it's amazing. And also delicious. As we were travelling near Christmas, we did not realise the hotel was going to close for the holidays on the day we check out. We had intended to leave our luggage at the hotel before taking the bus to catch a flight, but found out that we had to be back by 2pm which was unexpected and we had to adjust our plans. I'd suggest this communicated early on during check in so as guests won't find their plans affected at the last minute. All in all, we enjoyed the hotel very much, and would be happy to stay here again.
I arrived late, around 11 pm, and as a female solo traveller I did feel a little anxious. You can reach the hotel either via Solna Strand metro station or Sundbyberg Pendeltåg, both about an 8 min walk away. At night the walk feels a bit longer, so just something to keep in mind. The reception was warm and welcoming. My room was great; the bed was comfy, the pillow was soft, and there were plenty of teas, coffee, a kettle, and even a hair dryer. The only downside was the bathroom design: there’s no barrier between the shower and the rest of the toilet, so water flows into the vanity area. The breakfast buffet was sufficient and, as a Muslim, I found there were enough options I could eat comfortably. On my last day I needed to check out very early, and the reception kindly packed me a breakfast, which I really appreciated. The location is in Solna, so not right in the city centre, but public transport makes it easy to get around, just plan your trips in advance. One pleasant surprise: I didn’t realise housekeeping was daily. On my first day I left the room quite messy, thinking I’d be the only one seeing it, but when I came back later that night it was tidied up. Overall, a comfortable stay and lovely service. Thank you!
The hotel is located very close to the highway to the airport, having a bus stop to/from the airport at 2-3 minutes. It is the same for buses that come from the center. The room was big enough for the whole family, the bunk beds are practical to leave some of your staff. The big windows give nice daily light and lots of sun in the morning. The breakfast is similar as in other 4* hotels in Scandinavia, but the restaurant itself is not that big, thus the hotel asks the guests to come in different times for breakfast. The only issue is that during the weekend there was lack of some food, especially during the last hour. I asked particularly for some specific food that was available during the weekdays and both, Saturday and Sunday I was told 'tomorrow'. I had a feeling that the kitchen was not ready for the number of guests they had. Probably the best part of the hotel is its living room, which offered such a nice place and atmosphere, either early in the morning (before the breakfast) or late in the evening, when you come from the busy day in the city and can enjoy free coffee/tea/water. The price we paid was very convinient for the services we got, especially comparing some other offers.
Its a Perfect location only few km from Arlanda Airport , with free airport transport . Very affordable price , good and comfortable room, and a great breakfast buffet
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