Ξενοδοχεία Pet Friendly σε Gangwon State, South Korea

St John's is a huge building which can't be missed. The service is outstanding (huge thanks to Matthew, you deserve a raise). The booking via bluepillow was faulty so Matthew did everything to make sure we didn't have any problems. We had the best room with spectacular view of the ocean. The beach is directly in front of the hotel and everything is spotless clean. We really enjoyed our stay and hope to come back.

Our stay at this hotel has been pleasant overall, but we did encounter two problems, 1. When we entered our room we found out that the AC was not working properly, we gave it some time and it still didn’t work so we contacted the receptionist, which sent us a technician to solve our problem but his only solution was to wait, and even when we told him that we have been in the room for two hours already, he insisted we need to wait (he did not understand English so the conversation was really hard to get through), so after waiting another hour we contacted the receptionist again and this time transferred us to another room which had good AC so this problem was solved. 2. The breakfast was really really bad, and the only real source of protein it had was pork in 4 different ways, and scrambled egg which we really didn’t like at all, and also the only choice of coffee in the breakfast is milk with “coffee syrup”(???) which is super inappropriate. Overall I would recommend to stay in this hotel and just not take the breakfast.

While clean, the room was much smaller than I anticipated. Check-in took an incredibly long time; I waited for three hours! They claimed to be following check-in numbers sent via KakaoTalk, but this wasn't actually the case. Someone making a lot of complaints was prioritized, and the whole situation was just chaotic. The room was surprisingly small and looked nothing like the photos. I was assigned to Building A, but the pictures on Trip.com were completely different from the room I received (I suspect they were of Buildings B and C). I initially wondered if the hotel had given me the wrong room, but upon re-examining the photos, the very last one did seem to be of Building A. Honestly, I feel deceived, having chosen the room based solely on those initial, misleading pictures. The swimming pool also incurs an additional charge of 80,000 KRW per person (I didn't use the pool). There's a bakery area, and its lobby is so close to the pool that everything is visible from there. While waiting for check-in, I had coffee in the lobby, and it felt rather awkward seeing people in their swimsuits so close by. Breakfast is divided into two time slots, so you must arrive at your allocated time. The coffee service, where staff pour it for you, was also quite inconvenient. Normally, one would get coffee from a self-service machine, but here there's a dedicated 'coffee zone' where you have to place an order with staff. When there's a queue, you end up waiting with your food in hand, which is truly inconvenient. And the coffee wasn't even exceptionally delicious. Despite having three staff members at the coffee zone, the whole process felt incredibly inefficient. The breakfast food itself, however, was tasty. Oh, and a quick note: Netflix isn't available in the rooms, haha. I honestly think the Lotte Resort, where I previously stayed, is far superior. Their rooms are much more spacious, the pool is complimentary, and it definitely has a more luxurious vibe. Breakfast at Lotte is also tastier, in my personal opinion (and you *can* watch Netflix there!). To sum up, Cassia offers breathtaking scenery. The breakfast was varied and delicious! However, I feel they haven't made effective use of the hotel's interior space. It's genuinely vast, and as you wander, you encounter tables, uncomfortable chairs, and very large art books on display, but it all feels a bit forced and out of place. I never felt like sitting down and relaxing on the chairs, which were also uncomfortable. The overall interior design felt somewhat unkempt and disjointed. It's a shame such a large space wasn't utilized more thoughtfully. Next time, I'll probably opt for Lotte Resort over Cassia.

No tea bags or coffee sachets provided, which is a bit weird.  Water pressure for shower is way too weak.  No room cleaning services, leaving alone having your new towels put outside your room in the morning. Only 4 lifts serving way too many hotel stayers, resulting in long waiting lines and thus, time.  Views are magnificient however.  The room is so massive and the balconies are spacious.

The view was so wonderful, the sea view welcomes you immediately when you enter the room. Love that it’s located with the red city bus stop right in front of it (to Songjeong beach). It’s located at Anmok beach and all the wonderful coffee cafes (& Faro Restaurant and Potato Soup Restaurant - serve solo travellers) & convenience stores were within walking distance. The cafes can be crowded during the weekends but you can just take out your coffee and enjoy the view in your room. The pension is about 10-15mins away from Gangneung KTX station by taxi. Checking in and out was a breeze, just drop the keys at the counter.

The check-in experience was disappointing. The front desk receptionist was rude, unfriendly, and impatient. As tourists who are not familiar with public transport online ticketing, we needed assistance, but the staff was not helpful. Better customer service and support for international guests are needed.

Facilities: The room only had one pair of slippers in the toilet. There was no clothes rack in the toilet, only a hook behind the door, which was clearly insufficient. There should be at least three racks, one for dirty clothes, one for clean clothes, and one for towels, hung separately. Cleanliness: We stayed for two days, and no one came to clean. We even had to take our own trash out to throw it away. The mosquito screens were very dirty, probably hadn't been cleaned in a long time; our hands were black after touching them. Two rooms didn't have air conditioning, which could be very hot in the summer. Environment: Located at the foot of Seoraksan Mountain, the air is fresh and the environment is beautiful. Service: The room wasn't cleaned. The breakfast was quite good; you could bake your own waffles.

Advantages: very close to Jiangling ktx station, you can find it with Baidu map. The new hotel is very clean, the bedding is very comfortable, the water pressure is very high, and the bath is cool. Disadvantages: semi-self-service? But the customer who just came in the team was really helpless. The front desk staff was not always there. The luggage was also helpless. Finally, I could call Trip.com . The toilet in the twin room has no window, so the taste of the new decoration is a bit big. There is a window on the bedside. Guests who see the light are recommended to bring their own blindfolds. Two beds of 1.5, sleeping is not a problem, but the suitcase and my friend and I have not put it down for 28 inches.

The room was spacious and it was convenient to be able to open the door with a cell phone. The facilities were also better than other accommodations of the same style. There was even a microwave in the room, but I was a little scared because I could hear noise in the early morning (although it was a hit or miss). I woke up twice. The view from the pet room was not that good. The surroundings of the accommodation were good. There was a market nearby.

The location is the best. The view is very good. You can see the sunrise from the room. It is within 10 minutes walk to the central market and is convenient to use restaurants and convenience stores on the first floor of the building. There is no reception, but parking and check-in are easy. Microwave in the room. Hair dryer. TV. refrigerator. Kitchen (with cooking tower including tableware), coffee pot, shampoo are available. However!!! It was a lot of disappointment in cleanliness. There was hair and X hair on the floor and shelves on the bed. Dust management such as tables was not maintained. And above all, the bathroom is not clean. When the toilet was stinging and the lighting in the bathroom broke down, it was dark. * There are unnecessary props (frames and harmony, etc.), giving a bad impression. There is no intention to visit again.