Ξενοδοχεία με Pools σε Luxor Governorate, Egypt

"Steigenberger Resort Luxor | My Honest Review 🌴 My stay at the Steigenberger Resort Luxor was, overall, very pleasant and offered great value for money. The hotel's general ambiance is excellent; the public areas are well-maintained, and the garden, pool, and the atmosphere by the Nile are all very comfortable. For a five-star hotel in Luxor, I believe its overall facilities and environment are quite competitive. The room was comfortable and clean. Although some of the facilities show their age, they are still well-maintained. The hotel's location is also quite convenient, saving time when visiting attractions like Luxor Temple and Karnak Temple. I also tried the hotel's Lebanese restaurant. The dishes were generally good, but one shrimp dish was quite disappointing. The texture of the shrimp was noticeably tough and dry after grilling, with almost no juice. It didn't live up to the standard I'd expect from a five-star hotel restaurant at that price point. I don't have an issue with using frozen shrimp per se, but the key is that the final quality didn't match the price. I reported this issue to the restaurant manager at the time, but the subsequent resolution wasn't entirely satisfactory. Given that the restaurant is not cheap and positions itself as a five-star hotel restaurant, I believe guests are willing to pay more for the ambiance and service, but they should also receive ingredient quality and culinary expertise that match the price. However, I must give special praise to the waiter, Abdallah. His service attitude throughout the meal was excellent – enthusiastic, polite, and very patient. Even after we reported the issue with the dish, he maintained his excellent service, which prevented the overall dining experience from becoming terrible because of that one dish. His service truly deserves commendation. 👏 Putting aside the minor hiccup at the restaurant, the hotel's stay experience itself was very good. With its pleasant environment, comprehensive facilities, and great value for money, it remains a hotel I would highly recommend in Luxor. I hope the hotel will pay more attention to the quality of its dining and the details of customer complaint handling in the future, and also acknowledge employees like Abdallah who diligently serve guests. This would make the overall experience even more complete. 🌅"

"There was no hot water available even though we reported 3 times, but nothing got done. I had to shower in cold water the first day. The second day I couldn't take it because it's cold to shower in the morning, I had to boil water with the kettle. The AC was not cooling due to dirty filter, my husband had to clean the filter to make the AC working properly. The fridge was not working even though we reported 3 times the same with the water."

"Facilities: Very good Cleanliness: Very clean Ambiance: Very good Service: Very poor. My friend handled the check-in, so I'm not entirely sure about the front desk service, but it was probably decent, though nothing particularly outstanding. What really upset me wasn't the front desk, but the bellhop!!! The bellhop's attitude was ridiculously bad. I drove my car to the entrance to drop off luggage and asked the bellhop where the parking lot was. He reluctantly told me he didn't know, then took me on his electric cart and led me to a parking spot under a tree (even though there were plenty of empty ones available). As a result, my car got scratched by a tree branch. The problem is, he was directing me while I was backing up, and this still happened—it's incomprehensible. I said I wanted to move to a nearby spot, and he immediately made a face, saying he was about to leave and I should hurry. The whole process didn't even take 3 minutes, so I don't know why he was in such a rush. I suggest your hotel properly train its bellhops; this was simply unreasonable."

"Three of us booked a deluxe room overlooking the Nile, which came with a very large double bed. The extra rollaway bed was provided free of charge. The balcony offered an absolutely stunning view of the Valley of the Kings, which was truly breathtaking. It's also worth mentioning that the hotel's breakfast was delicious. On our second morning, we were heading to the Valley of the Kings early and wouldn't have time for breakfast, so we asked the front desk if we could take it away. To our surprise, they packed each of us a huge breakfast box containing bread, pastries, a small drink, and water. When we returned, it was still breakfast time, so we even managed to enjoy another meal at the breakfast restaurant. Aside from the water in the toilet being a little yellowish on the second day, our overall experience was excellent!"

"The location is great, and every time I took a taxi from the front of the hotel, the security staff would confirm my destination with the taxi driver, which made me feel that they were really looking out for my safety! All the staff were very friendly, and the restaurant and swimming pool facilities, along with the view, were excellent. The only downsides were that the room was a bit chilly even without the AC on (the heating function seemed not to be working), and although the staff were responsive, the key card frequently malfunctioned, which was a bit inconvenient. Other than that, I was generally satisfied. Also, note that late check-out is available until 6 PM for an additional $30."

"The room was very clean and well equipped, with excellent hot water and a great bathroom. The management was welcoming, and the staff were incredibly kind—especially Manager Mohamed, who was very friendly and professional. The hotel opened less than ten months ago and already offers a wonderful stay. Breakfast was very good, with delicious juices, and the rooftop has a lovely water view. I highly recommend this hotel to visitors from Canada, China, and everywhere else! 房间非常干净，设施齐全，热水充足，浴室也很好。酒店管理人员待人热情，工作人员都特别友善，尤其是经理 Mohamed，既亲切又专业。这家酒店开业还不到十个月，已经提供了非常棒的入住体验。早餐很好吃，果汁也特别美味，屋顶还能欣赏到美丽的水景。我强烈推荐这家酒店给来自加拿大、中国和世界各地的游客！🤝🌸🌷"

"1. Close to the Valley of the Kings, with several attractions nearby. 2. Newly renovated. 3. My complaint is that the hotel was dishonest. I booked a 99-square-meter room but received a 30-square-meter room instead of a suite. Do they think Chinese people are easy to exploit? The hotel claimed I had the largest room, but I discovered the next morning at breakfast that there were definitely larger rooms upstairs. Breakfast was included, but there were no vegetables or fruits, only bread and fried eggs. After breakfast, the water and electricity were cut off – utterly ridiculous. 4. The navigation was inaccurate; Google Maps is more reliable if you go there yourself. 5. I must praise Ctrip; they resolved the issue promptly after I reported it. It was already 3 or 4 AM in China, and I was very touched by this. The above is my honest review for your reference."

"Very good at decent price. I highly recommend it. It also has parking space. The hotel also has interesting design."

"I recommend to put the request to get a new renovation room, it’s will perfectly like the photo. The hotel located in the city center and right next to the Nile, there are KFC close by. I don’t recommend to try the Chinese restaurant in the hotel There actin chinese they don’t know how to do fried rice I guess turn out very bad. But the Italian was so good in my option. Trust me I am the Asian!"