Ξενοδοχεία με Pools σε Berkshire, United Kingdom

A beautiful estate and so much to explore nearby. It's quite close to Windsor center and only a few min drive away from Windsor Castle. The layout of the hotel was a bit confusing at first because the main hotel reception is a little hidden, but easy enough to find after one or two attempts! The room is reasonably spacious for two and fairly clean. I only wish there was a fridge! One of our curtains fell on the second day of our stay. We were out when it happened and found it fallen when we got back. We went to reception to let them know (this was around 1pm) and they said they'll send someone over to take a look. We waited in our room until 6pm, called reception again, and no one came. We went down to reception the next day to inquire again and were told that maintenance had left for the evening, but that they will be sent to our room straightaway the next morning. We went out the next morning, came back, and found the curtain completely removed!! No replacement. We asked reception if someone was going to come replace the curtain and they basically said they couldn't fix it at this point, and that they could change us to a twin bed room (we were originally in a double) that was much, much smaller. Not the kind of situation I would expect from a hotel that flaunts its customer service. We also asked for room service on all three nights and not once were our bedsheets/duvet changed (we had an orange juice stain in the middle of our bed that was still there every day). Overall the location is great and the hotel is super aesthetic, but we didn't like the fact we had to stay in a curtain-less room for 2 nights with no compensation or alternative (and had to chase them to even do something about the fallen curtain).

Hotel really well situated for the motorway and for Newbury station. The facilities are really good, and service received from the moment we arrived from the very friendly and helpful member of staff on reception. Really lovely breakfast with a great choice of food. Will definitely be returning

We stayed here for a diving competition locally and can’t fault this hotel for value for money! The room was a decent size and spotlessly clean. The breakfast was decent enough and lots of choice. The staff were very attentive and I can’t believe we only paid £58 for the 3 of us with breakfast included! And there’s a pool, gym and sauna included in that price! Reading town is a bit rough but if you need to be central it’s right by the high street and town centre, so very easy

Our family have a wonderful time there, it was a super lovely hotel for relaxing holiday, vintage style and beautiful every where, staff was very nice, food was great as well, we will defiantly go again

The breakfast is the same every day, I vomited after eating, and the sheets and bed were dusty. When my friend picked me up to go to the hotel in the UK, when I checked the hotel's hygiene, I saw hair and dust on the bed. I wanted to complain at the first time, but my friend said Forget it, it doesn't make sense. The second day and the third day are still the same, I'm about to go crazy, after I reported to Trip.com customer service, the hotel staff came up and brought me a towel and it's all over 😰

The clean and tidy surprise surprise is great. The hotel is better than the five-star hotel. I like the water. I usually live in a hotel. It’s better. I chose a cost-effective super-high love. I want to share it with me. Thank you friends, but the price displayed by the software is not the same. I am more than 600 software is 299 yuan.

Nice location, ample parking, easy to find. Disappointing things were no wifi connectivity in the room no network signal either. The leisure facilities were not looked after as jacuzzi was out of order without a mention on website, steam room was not operational one day out of the two days stay. Not enough lights in the room. Double bed was bit too small. Both The reception guys were excellent very polite and helpful.

The hotel environment is very good. As the itinerary was full, it was not fully experienced. A little regret

The hotel very close to slough market, also it is 5km from windsor market i went there on foot, if you enjoy natural views and rivers there are many places to enjoy, the rooms in the hotel are clean and they provide all that hotels should prived, but the should put good isolating window to keep the noise from the outside unheard, also they should lower the floor of the toilets to prevent the water pooring into the room at shower time. Despite the room of improvements i mentioned earlier i enjoyed my stay with them and i will visit them again.

Hotel environment is good, the entrance is a bit hard to find, the restaurant food is a little expensive, room facilities are general,