Ξενοδοχεία με Pools σε Riau, Indonesia

"Here’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced: ⸻ ⭐ Family Stay Review: Aryaduta Pekanbaru We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations. 👥 Front Desk Experience The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly. 🏨 Room Condition The hotel is quite old, and it shows. • The room had a noticeable old smell when we entered. • The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids. • Overall, the upkeep and cleanliness were not at the standard we expected. 🏊 Facilities We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged. 📍 Location The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point. ⸻ ⭐ Overall Rating: 2.8/5 Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected. This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay."

"The only issue I had that hotel reception desk staff could not find my reservation despite sending confirmation that room was booked. It took 20 mins to sort this out."

"This is our 1st time to Pekan Baru with new experience staying in Khas Hotel. Very warm hospitality from the team. The room is spacious but they did not provide the mini fridge. So sad😣(to management team- pls take note).We have a issue with the shower but the team managed to settle the problem in a time.Located near to the airport about 20 minutes away.Easy to get Grab/Maxime. On the right side hotel there Makam Pahlawan. And the best thing, RM Pagi Sore is only opposite the hotel🤩"

"The room was more spacious than expected, clean and tidy overall, with plenty of room to move between the bed and the TV wall, so unpacking luggage didn't feel cramped. The air conditioning was also very powerful. The hotel is about a 30-minute drive from Sultan Syarif Kasim II Airport. Facilities: The Lobby and *** Restaurant are on the 2nd floor, while the Pool, Gym, SPA, and Pool Bistro are on the 15th floor. Ideal for short stays of 1-2 nights, business trips, or layovers."

"Always enjoying in here for staycation. Whether with a partner, solo trip, it's really suitable here with affordable price."

"Good environment with nice breakfast. The rooftop lounge is good for hangouts with full city view. Room is spacious. One thing to be improved would be the soundproof feature for the room is not available, with audible noises from your neighbour and the bell ringing sound. Otherwise, the bed is comfortable, as well as, water pressure & temperature are just nice."

"This is always my first choice of hotel whenever I visit Pekanbaru because it's located in the mall area. However, the downside yesterday was the long wait for the room; we only got in late in the afternoon, even though I was exhausted from a long journey and just wanted to rest. 🫠"

"Heard the call to prayer at 5 AM and couldn't sleep. I respect it. Otherwise, the hotel's facilities and services were great, and there are many good restaurants nearby."

"Not bad, I hope to make persistent efforts, and go to the next level, Facilities: good, hope to keep it Hygiene: good, I hope to continue to maintain Environment: good, I hope to continue to maintain Service: Good, hope to keep it Good."