Ξενοδοχεία με Pools σε Riau, Indonesia

"Here’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced: ⸻ ⭐ Family Stay Review: Aryaduta Pekanbaru We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations. 👥 Front Desk Experience The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly. 🏨 Room Condition The hotel is quite old, and it shows. • The room had a noticeable old smell when we entered. • The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids. • Overall, the upkeep and cleanliness were not at the standard we expected. 🏊 Facilities We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged. 📍 Location The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point. ⸻ ⭐ Overall Rating: 2.8/5 Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected. This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay."

"The only issue I had that hotel reception desk staff could not find my reservation despite sending confirmation that room was booked. It took 20 mins to sort this out."

"What stood out the most was the hospitality and attention to detail throughout the stay. The atmosphere was pleasant, the facilities were well kept, and everything felt thoughtfully prepared for guests."

"There is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude"

"There is a late fine from the hotel if you check out later than 12 noon... There is no notification about that, because when you check in... and the FO is at 11 o'clock, they also don't tell you the check out time limit if there is a fine of 100 thousand per hour... by me. take 2 more rooms😠😩😫"

"Overall, it's good value for money, but there are some downsides. There was no hot water for showering. The front desk service was very welcoming, which is why I insisted on staying there. The only downside was the lack of hot water. The bed was comfortable, and the hotel was cleaner than other hotels, and not damp. If you don't mind the lack of hot water or the not-too-cold water, it's a good option."

"The furniture littlebit old, but overall clean.. I did special request of King bed room, but end up still did not fully fulfill all my request, end up getting some were Twin Single bed room."

"Always enjoying in here for staycation. Whether with a partner, solo trip, it's really suitable here with affordable price."

"The room service was excellent that day. My child has a dust allergy, so when I asked to borrow a vacuum cleaner, the room service attendant who was cleaning the next room offered me an air purifier. My child was fine until morning, no more sneezing."