Ξενοδοχεία με Pools σε Nagano Prefecture, Japan

We stayed for 3 nights with meals included. The buffet offered slight variations each day, especially with the tempura and sushi ingredients, soups, and cake selections. Everything was delicious, and we never got bored. Since we opted out of daily cleaning for our multi-night stay, we received a 1000 yen voucher for the hotel shop each time, which was a nice bonus during the busy season. The hotel layout was compact and well-organized. It was easy to get around from the ski locker to the public bath, restaurant, and front desk, making for a very comfortable stay. The only minor issue was the towels. We only received exactly enough bath and face towels for the number of guests. If you use one as a hand towel, you quickly run out, especially on a multi-night stay. I wish they had provided a few extra.

This is the best hotel for visiting Jigokudani Monkey Park; you can walk there easily. The facilities are a bit dated, but considering I've stayed here multiple times across two generations, it maintains a certain standard. Plus, there's a fantastic indoor heated pool. I've stayed here twice already.

Title: Excellent Food and Snow Views, but Disappointing Management and Transport Rating: ⭐⭐ / 5 My stay at this hotel near the ski resort was a mixed bag. While I was satisfied with the natural environment and dining, there's significant room for improvement in service management and transportation. 🟢 Pros • Environment & Facilities: The hotel boasts an excellent location near the ski resort, perfect for ski enthusiasts. I especially recommend the outdoor hot springs, where you can soak while enjoying magnificent snow-capped mountain views. The basic facilities in the bathhouse were also quite complete. • High-Quality Meals: This was the biggest surprise of the trip. Both breakfast and dinner featured excellent ingredients and cooking techniques; the food was truly satisfying. 🔴 Cons • Room & Local Amenities: The room space was noticeably small, and the in-room amenities felt somewhat lacking, making for a cramped stay. Furthermore, the hotel's remote location meant there were no convenience stores nearby. I'd advise buying essentials before checking in. • Chaotic Service Management (Major Pain Point): The staff's professional training is severely lacking. My booking package clearly included breakfast and dinner, yet restaurant staff repeatedly asked me to pay for dinner. Even after clarifying and receiving confirmation on the first day, the issue resurfaced on the second day when I was again asked for payment. I eventually had to go to the front desk myself to verify, only to find that there was no record or follow-up on yesterday's problem. This chaotic management was exhausting and significantly detracted from my stay. • Inadequate Shuttle Service: The hotel's shuttle service completely failed to meet traveler needs. After checking out, we discovered the shuttle wouldn't be available until 2 PM, which is an extremely unreasonable schedule. We were ultimately forced to pay for a taxi to leave, incurring unnecessary expenses. Summary If you're coming for skiing and good food, this place might be acceptable. However, if you value service quality, management efficiency, and transportation convenience, this hotel might leave you disappointed. I hope the management can enhance staff training and optimize shuttle schedules; otherwise, it struggles to match its environmental advantages.

The accommodation is clean and there is plenty of parking. However, it is suitable for those who drive on foot. There are no pajamas provided. The bath products, hair care products, and nourishing creams are so good that you might want to buy some to take home. There is a coin-operated washing machine with a wide selection of detergents. The digital door is difficult to open, so you have to wait for the right moment. Overall, it is worth it and a good choice for those who love peace and quiet.

This hotel delivers everything you want from a family holiday. Although it is situated away from the centre of the village, we found this to be an advantage for our family, preferring a quiet location. Only 5 mins walk to the Chuo main terminal, where you can catch the free local shuttle bus to the ski fields. Getting to the hotel from Iiyama station was also easy via Nagaden Bus No.9 from bus stop 2, which drops you off right outside the hotel (last stop). We had breakfast and dinner included. Dinner was exceptional with a different Japanese 10-course menu every night. We also added the optional extras which had horse meat one night, and A5 wagyu on other nights. Onsite onsen was great after a full day's worth of skiing. We also found the hotel staff extremely helpful and friendly, and Yumi was on hand to help with any odd requests. Thank you to the whole team for an unforgettable holiday experience!

I stayed on the lake side of the 7th floor of the annex building, a renovated Japanese-Western style room. It was a tatami mats and twin beds, and a round low table and cushion by the window. It is a renovation that feels old here and there, and it is better not to see the bath in the room even if you do not use it. I don't use it, but it is a Showa bathroom. There are many families with small children, so it may be good if you are a family with babies that are difficult to travel. We were two middle-aged couples, so everything didn't go well. Next time, I will make a quiet room where I can eat quietly and make a bath hotel that doesn't run around. We stayed without checking well, so it can't be helped. The hotel itself is actively engaged in employment of foreigners, employment of disabled people, employment of locals, and I think we are very researching the menu of Viking dishes. Is it a hotel around Lake Shirakaba alone?

温泉が良い。　湯上がり後、肌がしっとりとします。 場所も静かな所で、朝の散歩も気持ちよく回ることができました。

The hotel's dining is definitely a highlight, especially dinner, which rivals some Michelin-starred restaurants, featuring a generous use of local ingredients. The afternoon tea popcorn and jam cheese were also delicious, and there's a free flow of red wine, white wine, sake, and various teas. I also recommend booking the silk bath early; having it to myself for nearly an hour was fantastic. The hotel's location is also good, not far from Mu Pond Ski Resort, making transportation convenient. What's worth complaining about is the service, which was genuinely subpar. There aren't many English-speaking staff, and communicating with some of the older female front desk staff felt difficult. Plus, the rooms aren't properly cleaned; the toilet and vanity aren't wiped down. They just make the bed and change some towels. The hotel is a little old, and the facilities are just okay.

Food and entertainment were all good. The room feels a bit old, but I will go next year.

The resort hotel on the mountain is not very convenient. You must drive by yourself. There is nothing to eat on the mountain. The most important thing is that the hotel hot spring is not in your own store. It takes 10 minutes to walk to the opposite bath. The hotel room is very old and the toilet is small. Older English design.