Ξενοδοχεία με Pools σε Phu Tho Province, Vietnam

"Perfect , the staff are friendly, and the reception team is always smiling and very helpful"

"I am satisfied with the services at this resort: polite, enthusiastic staff, good communication, clean room hygiene, good tram service, guide, detailed introduction to each category, swimming pool, restaurant, children's play area, scenic garden, pagoda"

"The hotel pretty much lives up to its description. The room was good and clean: crisp bed linen, towels, and toiletries – all up to standard. The breakfast was very good for Vietnam, with a buffet that offered a good variety. We also had lunch at the same restaurant and really enjoyed the green salad and pumpkin soup. However, the chicken and corn soup was a bit unusual and not to our taste, but that's subjective. The pool is large and offers a view of the castle (on a clear day). There are a few quirks though: the pool is on one floor, while the spa area, saunas, and fitness center are on another. For some reason, the spa, saunas, and fitness center weren't operating, which was a shame because we would have happily used them on the second day when the weather was bad. There were also some minor issues with the pool area. The lockers in the changing rooms don't have keys, and you only get towels if you pay a cash deposit. This system seemed a bit odd, as usually you leave your room key as a deposit. We found a workaround by going down to the pool in our bathrobes and using towels from our room. But this was also inconvenient because of the high humidity in the city; things don't dry well, so the towels ended up staying wet. In our opinion, the hotel should separate the guest flows: for staying guests, a card deposit for towels, and for non-staying visitors, a separate payment or membership. The front desk staff were very responsive and always helped quickly. We had trouble booking a Grab taxi from Tam Dao to the airport – no cars were available. A staff member at reception quickly helped us solve the issue, and within 10 minutes, we were on our way to the airport. We really liked the hotel and would love to return, as the weather didn't allow us to visit all the places we had planned."

"I searched Google Maps and drove, but the location was not accurate. There are not many restaurants around the hotel because it is rural. (You have to go out more than 10KM to find a restaurant) The staff at the hotel were so friendly. Room condition is very good. The pool is not well maintained, there is no towel to wipe your body after swimming, and the water temperature is not warm. More than 90% of hotel guests are Vietnamese, most of them are polite when swimming and smell of sweat in the water. I personally don't think I'll visit again because of Vietnamese guests."

"Front desk was helpful. Language barrier was a concern with limited english that the staffs could speak but they were overall friendly and helpful. Perhaps can improve on the room service menu as alot of items were not available during my period of stay. Cheers!"

"Clean and hygienic, the price is very suitable, swimming for a while at night, I feel very good"

"The best hotel in Vinh Yen. The hotel staff feel like family now; they're always incredibly friendly, and the place is spotless. The food is delicious, and they have all the essentials for a relaxing stay: a sauna, gym, and swimming pool. For long-term guests, there's even a laundry room. It’s my favorite hotel because it has exactly what you need, nothing more, nothing less."

"Very nice stay here. Very kind and helpful staff. Nice, clean room. TV with lots of stations. I had originally booked 3 nights, but had to leave on the final day and they were very helpful to refund the last night's stay. Highly recommend!"

"I specifically went to do some paddleboarding on the lake as the photos showed lots of paddle boards and kayaks. They only had one paddle board that was so old I was worried it might deflate in the middle of the lake. I didn't realise you have to pay for the kayak hire and a staff member has to either go with you or wait for you on the dock so my dreams of exploring the lake were dashed. There isn't much else to do there and it was difficult communicating with the staff (than God for Google translate!) so I couldn't organise anything. Beautiful spot though if you just want to eat and relax."