Ξενοδοχεία Romantic σε Kyoto Prefecture, Japan

"My family and I all loved this place so much! This place is very authentic and surely gave a different experience. It’s definitely worth the money as you get welcome drinks, supper like ramen and ice creams and yogurts and also massage chairs"

"The facilities seem brand new and the hotel has a lot of character. However, the air conditioner's filter needs cleaning; it's already showing an overload warning. I hope the hotel sees this message. It would be perfect if breakfast was included."

"I love the attitude of all the receptionists, they are super friendly and helpful. We can communicate easily in English. You can take free face mask and fruity fragrance 'bath soak powder' so you can relax your muscle in bathtub after walking 20k steps per day😅. There is bathrobe but only got free size, suite me. Nearby has train stations, 7eleven, and Family Mart. The bed is small but we 170cm tall 100kg and 70kg can sleep comfortably."

"This recently renovated onsen hotel is highly recommended! The rooms are well-equipped and comfortable, with a traditional Japanese style. The hotel features a public bathhouse and five private onsen, which is a great bonus. They also offer a complimentary drink bar in the afternoon, showing their dedication to excellent service. It's very close to both the subway and bus stations, making it an ideal choice for visiting Arashiyama, especially if you have a lot of luggage. I imagine it'll be quite difficult to book a room during autumn foliage season!"

"Facilities: You have to walk through an alley to find the hotel entrance. Upon entering, you pass by the staff area. The lobby environment, facing a small courtyard, is quite pleasant. However, the quality of the Otowa Hall is mediocre. They claim to offer complimentary soft drinks and snacks, but in reality, there isn't much choice. The coffee machine area was cluttered with used coffee cups, making it look a bit dirty. Service: Hotel check-in time is 3 PM, but I arrived at 2:30 PM after some early shopping. The staff brought out some snacks and even knelt down to meticulously explain the hotel's layout and check-in procedures. Hygiene: I stayed in a Japanese-style room with a tatami mat. Overall, I was quite satisfied with the environment, but the bed sheets had a strong, stale odor. It felt like they weren't changed between guests... even perfume couldn't cover the smell. Overall, I felt this hotel prioritizes formality. The internal quality still has room for improvement!"

"Very very dark in room. No view from window. No light coming in as opposite window is another building. Felt like a backpackers hostel, which I didn’t like. Can’t fault the cleanliness, however things are old. In saying that, we did not use the towels due to a bad damp smell -so I guess that’s a fault! Bed not the most comfortable, pillows very hard. One made of straw? Didn’t sleep very well. Lots of noise from street, loud music playing at 5am. Laundry room useful, but very dirty. Seems a place for 20-somethings backpacking on a budget. Another thing is they don’t clean the rooms, I didn’t really understand their policy on this, but they just refused to clean. I asked if they can change the rubbish bin and they just said to leave it outside. So things like teacups will be uncleaned/unchanged for days. I was told you can request to have the room cleaned but as I said, they refused. They do give you clean towels and comp water daily in a tote bag which is left outside the room. One member of staff was very nice, I told her about the room cleaning and she apologised. Staff very friendly and polite. Location is right in main shopping area on a main road."

"There was a waitress whose attitude was terrible. I spoke to her in English, and she deliberately pretended not to hear me, even rolling her eyes. Out of my ten-day trip to Japan, she was the only person with such a bad attitude. Everything else was great. The location isn't very convenient, but the room was quite large, and the triple room, although on the first floor, was very quiet. There's a lounge that offers free drinks and snacks in the afternoon, which was very nice. My family was also very satisfied."

"Extremely satisfied with this hotel. Traveling with elderly parents and children, we landed in Osaka and headed straight to Kyoto, so we chose a hotel within walking distance from the station, making it easy to manage our luggage. It's only a three-minute walk from the train station (you can see it right after exiting and turning right). The room, while not huge, was incredibly cozy and didn't feel cheap like some budget hotels. The staff were very friendly; my partner loves tea and would ask for extra water daily, which they always provided for free. During our stay, we rarely saw other Chinese guests; it was mostly Western and local guests, and breakfast was always quiet. There are tons of restaurants near the hotel (a sushi place within a five-minute walk was super delicious and great value for money). Plus, there's Isetan department store right next to the station for shopping – it couldn't be more convenient! A taxi from the hotel to Kiyomizu-dera Temple cost about 1800 JPY, and to Takashimaya, it was roughly the same price. At 9 PM, you can enter the station and take the escalator to the top for a free panoramic view of Kyoto's nightscape. All in all, I'm very satisfied and would definitely choose to stay here again on my next visit."