Ξενοδοχεία Romantic σε Nagano Prefecture, Japan

This hotel has a really cool design. The room was small but had everything you needed, though there wasn't enough space to open two large suitcases. A pleasant surprise was their happy hour in the evening, and after 9:15 PM, they opened a 'mystery room' with free drinks and snacks – that was a lot of fun! I was lucky enough to meet a staff member who spoke Cantonese; their service was excellent and very friendly. The location is also quite good, about a 12-minute walk from the JR station.

Had a really pleasant stay overall. The place was very clean and well-maintained, and the location was convenient for getting around. Service was excellent 👍 staff were friendly and helpful throughout our stay. Amenities were also complete and comfortable. Would definitely recommend for couples looking for a smooth and enjoyable stay.

Worthy, nice food and service. I love every details they put, walking on tatami and great decoration. And I can say this chain is one of the best hotel in japan. - Even room is small but lower bed makes it more spacious. And with no view room you still got sunlight dont worry. - Location is good, walkable from the station. - Breakfast is amazing! Freshly fried Tempura is authentic, also Gyudon and others also great. I love apple juice too. - Dont forget night soba and treats after onsen. - Onsen is good too but only indoor. - The rest area beside onsen is fantastic, in the morning with the view of Japanese alps they even have name of each mountain so cute. - Tips for restaurants nearby, there are izakaya food court like gathering all izakaya in one place and yiu can choose what you like

They kindly upgraded our room on the day of arrival! The location was super convenient for getting anywhere, and my boyfriend and I really enjoyed the private bath, which had flexible hours. There was coffee and tea available at the front desk, which we took with us when checking out. It's a really great hotel!

The hotel was almost perfect, just a little bit old. But Japanese hotels are always so well-maintained that it felt more like old money charm. The free drinks in the lounge were a fantastic bonus, you could drink as much as you liked! We didn't get to try the French restaurant as it was fully booked, so we only experienced breakfast. The view from the restaurant was absolutely stunning though! 👍 As for the Western-style breakfast, it was decent, nothing special. I'd definitely visit again if I have the chance.

My family and I returned for the first time in over 10 years. The hotel has been renovated, and while the calm atmosphere remains the same, it feels even more comfortable. The bed was comfortable and we slept soundly, and the breakfast was delicious with a wide variety of options. We also enjoyed relaxing in the large public bath. Matsumoto folk art furniture was displayed throughout the hotel, including at the front desk, which was very lovely. This is the only place to stay in Matsumoto. We will definitely stay here again.

Stepping inside, we were greeted by the iconic stove, and a thoughtful warm drink, which was a lovely touch. The service was very welcoming. The room, for Japan, was quite spacious and even had a balcony, though it was bare in winter. Both breakfast and dinner were extensive. Dinner, which we pre-booked, was a standout with its distinctive and delicious Western cuisine.