Ξενοδοχεία Romantic σε Porto District, Portugal

Short break getaway! Great location, Lovely room comfortable bed had a great night sleep . , I fully enjoyed the health spa. Swim sauna and steam room. Check out the Santana restaurant Buffet lunch all home made food , delicious ! Overall it was a lovely stay, a peaceful retreat just what I needed from the hustle and bustle ( Lobdon ) from the city life .

Stayed at this hotel 3 times in less than 2 months, not planning to return ever again. Our 1st visit was so impressive that we had booked 2 more stays short after for our family. Yet the last visit turned into a disaster. Nobody answering phone calls at night. Before checking in on our last visit. We realized our flight got delayed. tried calling the hotel at around 9.15 pm, called 5 times over 20 minutes, no one would pick up the phone in the main reception !! Furious, and so we arrived at 1am without being able to inform them that we were gonna be late. Upon arrival, as I had booked 2 rooms, I asked the only person who was on shift that night to make sure putting my parents into the booked standard double room and my family with a child into the other bigger room (Junior King Suite) . He affirmed me that the room distribution was correct so we just left our parents to go to their room and take rest since it was late. When we arrived at our room, it was definitely a small room that would only fit a couple without being able to add an extra bed. Called the reception, no ones answered again!! So had to went back down to speak to that staff at 1.30am. He insisted, the room I was put into, was the Junior King Suite !!!! I was so angry because that room didnt looked like it was over 500sq ft as it was described when I booked. But the staff said to us that the info in trip.com was incorrect and more over, the information he received didnt mentioned that we had a child with us. Angry and exhausted, and I was even gonna compromised to stay in that room and sleep. we just went back to take a shower, then the guy came , talked to my husband and would offer us a bigger room after all the drama. it was close to 2am!!! We got offered to stay in a family room so my daughter got to sleep on a sofa bed but the guy who made the bed didnt even give her a blanket. Next day, texted my parents and asked them to show us a picture of their room, we realized the guy mistakenly putting my parents into the bigger room and so we were the one who got allocated into the standard double room!! Unprofessional service from the top to the bottom!! we eventually felt bad to that staff because in the middle of the night, he was the only person who moved luggages, opening beds etc...

We had a truly perfect stay at Jam Hotel Porto. From the very beginning everything felt easy and welcoming. The room was in excellent condition, almost like new, very modern and thoughtfully designed. It was always clean and perfectly tidy which made it very comfortable to come back to after a day in the city. What made the stay really special was the lovely lady at the reception. She noticed that I was celebrating my birthday during our stay and organized a birthday muffin to be brought up to my room. It was such a kind and personal gesture that I did not expect at all and it honestly made my day. Overall it felt like a place where people really care about their guests, not just in a professional way but in a warm and genuine way. I would happily stay here again without hesitation.

We stayed here for our honeymoon and had a truly wonderful experience. Special thanks to Spencer for his incredible kindness and professionalism. His attentive service made us feel truly special and elevated our entire trip. It's rare to find someone so dedicated and warm-hearted. We are already looking forward to our next visit because of the amazing memories made here. Thank you so much, Spencer!

Enjoyed my stay at Yotel Porto. Location is around 5 minutes walk from Trindade metro station for connections to airport. Room was great, powerful rainforest shower. I found the staff to be very helpful and professional. My only criticism would be there are illuminated light switches and controls in the room which don’t switch off / darken therefore the room is not completely dark for sleeping which isn’t helpful for a light sleeper like myself.

The room was cozy but wouldn’t recommend esp if you are travelling with luggages. The road in front of the hotel is closed for construction and there is just a narrow uphill stoned path to walk to the hotel. Also im not sure if it is the concierge lady or hotel policy, but they are reallly inflexible with late check-out request!! I explained that my partner is unwell, needed the loo and I asked for an additional 15mins pass check-out time (so 12:15pm) and i was informed that there’ll be a charge of 15 Euros!!! In terms of shower amenities, only 2 small tubes of 2-in-1 bath shampoo was provided. Overall i wouldnt return to this hotel again.

Everything else was great, except for the incredibly loud floor noise from the wooden floors. The creaking of the floorboards was truly extraordinary. The convenient transportation, good service, and ample breakfast were all excellent. The noise, however, was a major issue.

We stayed at 14th floor, which I would say offers one of the best views over the city! The hotel is very new with contemporary design!

The room is clean. The bathroom is spotless. The shower drain is a bit slow; therefore the water does accumulate a bit. Breakfast contains scramble eggs, sausages, pancakes, mushrooms, hard broiled eggs, cereals, yogurt, croissants, Portuguese egg tarts, bread, juices, coffee, tea and champagne. Check in was fast.